Brian Cayce

Very unprofessional. I have been a customer for 15 years, but treated very rudely. I was very humiliated to find out I had been corresponding with Madison who turned out I have been a customer for 15 years, but treated very rudely. I was very humiliated to find out I had been corresponding with Madison who turned out to be a robot. You couldnt even have a human talk to me. Then when I came in for a scheduled appointment no one knew I was coming. The agent given to me was as kind as possible but only there for 2 and a half weeks. The general manager told me something that was untrue. He did say his job was to sell cars. I believe the sales manager who had a thick accent had an attitude and seem to think I knew as much as him. I will be 80 a couple of months and have only had a cell phone for 2 yrs. I dont understand all the technically equipment. They expected me to continue to come to them although I live on the other side of town which is a good 20 minutes away. I purchased rhe car and after I left they realized they had not transferred my plates from old car to new car so I had to turn around and go back. They wanted $3000 down-payment so I brought $2500 in cash and was putting $500 on my debit card. I gave them my money and the cane back with a receipt for $2000. I asked where my other $1000 cash was and they said it wasnt there. I have always had great service so I will continue to have my car serviced there but will never buy another vehicle there and will tell my story to anyone looking to buy a vehicle. More

by Richard Smoke Verified Customer Verified Customer

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They worked fairly quick, very honest and made things easy for me during the process easy for me during the process More

by Viciouslogistics Verified Customer Verified Customer

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Good Inventory. The facility was neat and clean. My contact salesman was kind and patient. The facility was neat and clean. My contact salesman was kind and patient. More

by PASTORMAX Verified Customer Verified Customer

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The whole team made the vehicle process easy. Everyone was friendly and helpful. I will do business with them again in the future. Everyone was friendly and helpful. I will do business with them again in the future. More

by djr1209 Verified Customer Verified Customer

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I had a great experience at DCJD and Timothy Lide is the best salesperson there. He made me feel comfortable and knew exactly how to help me find the perfect care for me! best salesperson there. He made me feel comfortable and knew exactly how to help me find the perfect care for me! More

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Everyone we came into contact with was so helpful & kind. Couldn’t be happier with the service we recieved! Couldn’t be happier with the service we recieved! More

by meganegraham22 Verified Customer Verified Customer

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They were great to deal with! Very fast and efficient with the process, best dealership I’ve been too! Very fast and efficient with the process, best dealership I’ve been too! More

by mikesalamon10 Verified Customer Verified Customer

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Rian was amazing. She was responsive to text communication, knowledgeable about the product, and was not pushy! She was responsive to text communication, knowledgeable about the product, and was not pushy! More

by Jrdevito19 Verified Customer Verified Customer

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Tim Lind was an amazing sales associate and awesome to work with! We love our new car! work with! We love our new car! More

by philipandstaceyhaught Verified Customer Verified Customer

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My salesman Tim was outstanding. The sales manager went above and beyond expectations. The overall atmosphere was very friendly and welcoming. I would definitely shop there again. The sales manager went above and beyond expectations. The overall atmosphere was very friendly and welcoming. I would definitely shop there again. More

by kbrown4300 Verified Customer Verified Customer

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