Brian Cayce

Horrible degrading staff; Untrustworthy; Lied; false promises; false advertising; damage to brand new vehicle by service department; refused to give us our already approved hero loan with a credit score promises; false advertising; damage to brand new vehicle by service department; refused to give us our already approved hero loan with a credit score of 800; refused to give us advertised rebates; lied and still waiting for our original window sticker More

by Happykamper04 Verified Customer Verified Customer

Helpful 0

Report | Print

Not sure why there is a 15 word minimum, kinda dumb, but the dealership is great. the dealership is great. More

by Jpomroy1 Verified Customer Verified Customer

Helpful 0

Report | Print

From the moment I scheduled an appointment, it all went downhill. I stepped in to the dealership and was immediately passed off to a sub-par sales person. The sales person had no knowledge of the vehicle a downhill. I stepped in to the dealership and was immediately passed off to a sub-par sales person. The sales person had no knowledge of the vehicle and operated at a very low rate of speed. I had already done my research so I continued with the purchase. They sold me on a dealership package which is worthless, there is no such thing as lifetime oil changes. All they do is give you a $30 discount. On top of that when I scheduled to get a bedliner and oil change, the service person called in sick the next day and told no one about my appointment (their excuse is that that employee no longer works for them). The following day (day 2) I show up to pick up my truck and no one can find my keys. It is apparent that the sales department in the service department never talk to each other. This was stated to me by multiple employees. Upon walking out to my truck I found dirt in the floor mats in a hairline scratch on my tailgate. I will never utilize this dealership again, it was a waste of time. When I called to get a refund for my dealership package, the sales manager tried to feed me a load of sales jargon. I told him I got nothing out of this process, but if he would talk to his employees and get everyone on the same sheet of music, maybe they could get something from my disaster. Never use this dealership. More

Helpful 0

Report | Print

Mj made the process easy and was great to work with. i will recommend him and the dealership. i will recommend him and the dealership. More

Helpful 0

Report | Print

Couldn't have gone any smoother. Will for sure come back for all my automotive needs. Will for sure come back for all my automotive needs. More

by Wbazemore0 Verified Customer Verified Customer

Helpful 0

Report | Print

Mark Grant was pivotal in our car buying selection. He made the entire process as smooth as possible and was very genuine. He took great care of us and i will recommend him every time! He made the entire process as smooth as possible and was very genuine. He took great care of us and i will recommend him every time! More

Helpful 0

Report | Print

They were right to the point, fast on getting me on the car and on my way. Took the time to explain the vehicle and contracts. car and on my way. Took the time to explain the vehicle and contracts. More

Helpful 0

Report | Print

Austin was very helpful through the whole process as he was the salesman who helped us to order our vehicle and by the time it arrived he was the Finance manager. Wade Joseph was the sales person who handl was the salesman who helped us to order our vehicle and by the time it arrived he was the Finance manager. Wade Joseph was the sales person who handled the delivery process and was very helpful. He introduced me to Parts Manager and Service Writer. More

by Mrmberg Verified Customer Verified Customer

Helpful 0

Report | Print