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Brian Chan
Brian Chan | Page 14
Finance Manager
Metro Ford of OKC
2800 West I 44 Service Road
Oklahoma City, OK 73112
152 Reviews
Hey there, I'm Brian Chan from Brooklyn, NY. I served 4 years in the Navy as an Aviation Machinist Mate 3rd Class to served my Country and my City. Landed here in Oklahoma in 2016 and fell in love with the State since I separated from Service. I love fishing, hunting, working on cars, mountain biking, and many more outdoor experiences. I'm here to help you with your buying process, as well as educate you on your features of the vehicle and ensure you're satisfied. Come be a part of our family at Metro Ford of OKC! The Difference is REAL!
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
Specialties & Trainings
Product Specialist
Performance Vehicle Specialist
Ford Certified
Product Knowledge
152 Reviews
Write a Review
152 Reviews of Brian Chan
November 15, 2019
Friendly and prompt. The service personnel have always been polite and professional. Only reason for 4 stars is they will shuttle you but do not have loaners. If they were The service personnel have always been polite and professional. Only reason for 4 stars is they will shuttle you but do not have loaners. If they were to have loaner cars I would have given a 5. More
by jjkh53
Verified CustomerOther Employees Tagged: Chris Derrick , Fred Finley, Jason Hutton, Toni Lorchie, Marquan Struble, Averie Tucker, Cherie Vanhorn, Christen Vanhorn, Coy Weeks, Alll employees I have felt with have been great.
November 01, 2019
New Purchase There was a little problem with the communication as to what the on line price included and why the price quoted on line was different than the price There was a little problem with the communication as to what the on line price included and why the price quoted on line was different than the price quoted at the dealership. There was a poor explanation of the cash rebates and I am still not sure I received the Farm Bureau rebate that my membership says I should have received. The explanation was not clear and seemed to dismiss the rebate with out any valid reason. More
by fullcirclefarm1906
Other Employees Tagged: David, Zack
October 21, 2019
Really good customer service They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. More
by gychuku
Other Employees Tagged: David Wilson
October 21, 2019
Amazing Brian Chan sold me my 2019 Ford Escape and he also sold my mom her 2019 Edge. He was AMAZING. So friendly, easy to work with, no pressure. He made sur Brian Chan sold me my 2019 Ford Escape and he also sold my mom her 2019 Edge. He was AMAZING. So friendly, easy to work with, no pressure. He made sure to show us the inside and out of our new vehicles. He handled all of our questions with ease. Awesome experience. More
by eburgat
October 10, 2019
Ford kept my car for a month but they did provide me with a I was told at first that my car service would be 750.00 and then someone called me and said we will have to raise the price because the worker that no I was told at first that my car service would be 750.00 and then someone called me and said we will have to raise the price because the worker that no longer works there quoted me the wrong price .The price elevated to $900.00 after having my car for 2 weeks.I called back after the 3rd week and asked what was going on with my car, someone told me they had to ship it to Jaguar because Ford couldn’t fix it. Finally after 4 weeks I received my car back. The best part of this experience is when the price went down and my car was clean. More
by RENEEMACK
September 16, 2019
Felt ripped off Car on line sale for sale 10998. After signed paperwork and got home the bill of sales says 13998. Other then that everythimg went great Car on line sale for sale 10998. After signed paperwork and got home the bill of sales says 13998. Other then that everythimg went great More
by jarrettyeager21
September 09, 2019
Redeemed but not a five-star rating for customer service. Brought in my 2017 GT Mustang for service. Was completely dead and had to tow in. I was without my vehicle for exactly two weeks with a dead battery t Brought in my 2017 GT Mustang for service. Was completely dead and had to tow in. I was without my vehicle for exactly two weeks with a dead battery that was under warranty. To get any information on my vehicle I had to call and check the status every other day as I was without a vehicle and was told a courtesy vehicle wasn't available and wouldn't be available as I was 8th in line. After a call that ended with my expressed dissatisfaction, did I start to finally get an update and quicker service. The only reason I am giving a 4 and not a 3-star rating is I got my car back with a free oil change and tank of gas for the long wait time. Overall I am satisfied with the service of my car, but the lack of customer service upfront needs to be improved. More
by KYLE.J.SUCHY
Other Employees Tagged: Chris Derrick , Arturo Deloera, Fred Finley, Jason Hutton, Toni Lorchie, Kirk Mitchell, Averie Tucker, Coy Weeks, Giovanni Young
August 23, 2019
Metro Ford Body Shop I've always used Metro Ford Service even before purchasing my Escape. My last experience was with the Metro Ford Body Shop. Paul Wiser is a total pr I've always used Metro Ford Service even before purchasing my Escape. My last experience was with the Metro Ford Body Shop. Paul Wiser is a total professional in every way. He's a great listener; he makes sure you understand every step in the process; and he does all of this with a handshake and a smile. More
by TWAYNE4
Other Employees Tagged: Giovanni Young
August 22, 2019
Great experience It was a great experience working with metro ford. This is my second vehicle I buy from them. I enjoy the selection and the great customer service. Br It was a great experience working with metro ford. This is my second vehicle I buy from them. I enjoy the selection and the great customer service. Brian Chan did an amazing job! More
by Luk4me88
August 18, 2019
Amazing and Knowledgeable Very comfortable feeling, honest, genuine and amazing. Brian went out of his way to help!!! Brian was very personable Jason was easy to deal with. Za Very comfortable feeling, honest, genuine and amazing. Brian went out of his way to help!!! Brian was very personable Jason was easy to deal with. Zack in finance was amazing also. Thanks for an stress free purchase! More
by dh9743
Other Employees Tagged: Jason Hutton, Zack in finance
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