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Brian Chan

Overview Reviews (118) Inventory (564)

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Brian Chan

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Brian Chan

Sales Consultant

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

Hey there, I'm Brian Chan from Brooklyn, NY. I served 4 years in the Navy as an Aviation Machinist Mate 3rd Class to served my Country and my City. Landed here in Oklahoma in 2016 and fell in love with the State since I separated from Service. I love fishing, hunting, working on cars, mountain biking, and many more outdoor experiences. I'm here to help you with your buying process, as well as educate you on your features of the vehicle and ensure you're satisfied. Come be a part of our family at Metro Ford of OKC! The Difference is REAL!

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4.9

118 Reviews

Overview Reviews (118) Inventory (564)

Dealership Experience

5 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

Product Specialist

Performance Vehicle Specialist

Ford Certified

Product Knowledge

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4.9

118 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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118 Reviews of Brian Chan

April 13, 2024

Dealership Rating

Employee Rating

This man has amazing customer service Direct and up front about everything . No B.S. about everything . No B.S. More

by Kaylynnschuler413

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Austin Fitzgerald

Helpful 0

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Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for your feedback, Kaylynnschuler413! Sounds like you had a straightforward and honest experience with him. That's exactly what you want in customer service!

April 13, 2024

Dealership Rating

Employee Rating

Chris was very helpful and knowledgeable during the whole process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless More

by ScottSchuler

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Austin Fitzgerald

Helpful 0

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Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for sharing your positive experience, Scott! It's great to hear that Chris made the buying process smooth and even took care to make sure your kids felt respected. That level of service definitely stands out.

February 27, 2024

Dealership Rating

Employee Rating

I shouldn’t have to write a review let alone a minimum of fifteen words fifteen words More

by glenn-iii

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Watson

Helpful 0

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Feb 29, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, glenn-iii. We appreciate your input. If there's anything specific you'd like to address or any concerns you have, please feel free to let us know. We're here to assist you.

February 22, 2024

Dealership Rating

Employee Rating

I made good friends in Brian and Patrick! !! Brian answered all questions and showed me how to use the new ford app. And other small things that sale people are supposed to do, !! Brian answered all questions and showed me how to use the new ford app. And other small things that sale people are supposed to do, More

by ghalley02

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Specht, Patrick Watson

Helpful 0

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Feb 22, 2024 -

Metro Ford of OKC responded

That's fantastic to hear, ghaelley02! It sounds like Brian and Patrick provided excellent service, making sure you were well-informed and comfortable with your purchase. Enjoy using the new Ford app and all the features it offers! If you have any further questions or need assistance, feel free to reach out anytime.

January 31, 2024

Dealership Rating

Employee Rating

With the new management at this dealership it was an awesome experience. As long as that management stays I will be coming back. awesome experience. As long as that management stays I will be coming back. More

by oksavage

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Stone

Helpful 0

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Feb 01, 2024 -

Metro Ford of OKC responded

We're delighted to hear that your experience with the new management was awesome. We appreciate your loyalty, and rest assured, we're committed to maintaining a positive experience for our customers. Looking forward to welcoming you back for future visits!

January 01, 2024

Dealership Rating

Employee Rating

Even though we had a couple of problems (Ford, NOT the dealership), the staff at the dealership really tried to make it the best experience as possible. I would rate this dealership 10/10 dealership), the staff at the dealership really tried to make it the best experience as possible. I would rate this dealership 10/10 More

by KWallerRN

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Stone, Donnie Graham

Helpful 0

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Jan 02, 2024 -

Metro Ford of OKC responded

We appreciate your understanding and patience through the challenges. It means a lot that our staff's efforts made your experience as positive as possible. Thank you for the 10/10 rating! If there's anything more we can do for you, please let us know.

December 27, 2023

Dealership Rating

Employee Rating

"Excellent experience at this dealership! Friendly staff, seamless process, and I found the perfect car. Highly recommend!" Friendly staff, seamless process, and I found the perfect car. Highly recommend!" More

by andycg

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 27, 2023 -

Metro Ford of OKC responded

Congratulations on your new Ford, Andy! We're thrilled to hear that you had an excellent time at Metro Ford of OKC, from our friendly staff to the seamless process. It's fantastic that you found the perfect car! We appreciate your recommendation. If you ever need assistance or have any questions, feel free to reach out. Safe travels in your new car!🛻🛻🛻

December 27, 2023

Dealership Rating

Employee Rating

Love dealing with Brian Chan at Metro Ford. Best dealership I have dealt with the last 3 years. Superb customer service. Great pricing. Best dealership I have dealt with the last 3 years. Superb customer service. Great pricing. More

by DON.JAMESON

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 27, 2023 -

Metro Ford of OKC responded

Thank you for taking a moment to share your experience, Don! We're delighted to hear that Brian provided superb customer service. And we're glad to know that our efforts have made your experience the best over the last 3 years. If there's anything else you need or if you have further feedback to share, we're here for you. Congratulations on your new Ford!

November 30, 2023

Dealership Rating

Employee Rating

Super helpful and I will definitely be back to purchase my next car. Thank you! my next car. Thank you! More

by laurenc1714

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Donnie Graham, Patrick Watson

Helpful 0

Report | Print

Dec 01, 2023 -

Metro Ford of OKC responded

Thank you so much for your kind words, Laurenc1714! We're thrilled to hear about your positive experience. We look forward to welcoming you back for your next car purchase whenever you're ready. If you have any questions or need assistance in the meantime, don't hesitate to reach out. See you soon!

November 12, 2023

Dealership Rating

Employee Rating

They made my experience buying and trading in my old car super easy. Have already recommended them to friends! super easy. Have already recommended them to friends! More

by laurenc1714

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Donnie Graham, Patrick Watson

Helpful 0

Report | Print

Nov 14, 2023 -

Metro Ford of OKC responded

That's wonderful, Laurenc1714! A smooth buying and trading experience makes all the difference. Thanks for recommending our Metro Ford of OKC team to your friends—word of mouth speaks volumes. Congratulations on your new Ford!

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