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Brian Coffin

Overview Reviews (172) Inventory (183)

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Brian Coffin

Brian Coffin | Page 14

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.6

172 Reviews

Overview Reviews (172) Inventory (183)

4.6

172 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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172 Reviews of Brian Coffin

September 23, 2024

Dealership Rating

Employee Rating

They responded very quickly to a concern regarding my tire pressure on a used car that I had purchased from them. They located a nail and patched the tire at no cost to me. Much appreciated! tire pressure on a used car that I had purchased from them. They located a nail and patched the tire at no cost to me. Much appreciated! More

by KMCN729

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart , Matthew Hoyle, Bob Mosca, Jordan Schecter

Sep 24, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! Paula d., Customer Relations

September 23, 2024

Dealership Rating

Employee Rating

Very professional and efficient work. The service staff is friendly and helpful, and did not try to upsell me on services. The service staff is friendly and helpful, and did not try to upsell me on services. More

by theireth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart , Matthew Hoyle

Sep 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance! Paula d., Customer Relations

September 18, 2024

Dealership Rating

Employee Rating

Very quick service which was provided on time. Staff was professional and courteous. This is just as previous visits have been. Staff was professional and courteous. This is just as previous visits have been. More

by geverett222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review; we appreciate your business. Paula d., Customer Relations

September 13, 2024

Dealership Rating

Employee Rating

Great service. Tire plugged within a hour wait and I was on my way. Prompt Tire plugged within a hour wait and I was on my way. Prompt More

by D.AVERY001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

September 11, 2024

Dealership Rating

Employee Rating

Very impressive efficiency and great service. Will definitely use them for next time I need service Will definitely use them for next time I need service More

by brynmawrcollectibles

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart , Matthew Hoyle

Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it and look forward to seeing you at your next service visit! Paula d., Customer Relations

September 01, 2024

Dealership Rating

Employee Rating

Over charge for tires. Doesn't tell you after you buy new tires that it has same tires but more expensive and it's a pay in portions. Doesn't tell you after you buy new tires that it has same tires but more expensive and it's a pay in portions. More

by HUMZAHM1123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart , Matthew Hoyle

Sep 03, 2024 -

Conicelli Toyota of Springfield responded

I shared your review with our service manager, Jack dePre asking him to review your concerns and assist with trying to resolve them. I am sure someone will be in touch to assist you. Paula d., Customer Relations

August 30, 2024

Dealership Rating

Employee Rating

Good service. Pleasant waiting area. After leaving with our car, we feel safer knowing Conicelli did a good job checking everything out. Pleasant waiting area. After leaving with our car, we feel safer knowing Conicelli did a good job checking everything out. More

by J.COVELLO

Verified Customer

Recommend Dealer

Yes

Sep 03, 2024 -

Conicelli Toyota of Springfield responded

We appreciate your business and the five star rating. Paula d., Customer Relations

August 30, 2024

Dealership Rating

Employee Rating

The service is always great and Christina Randall explains everything and makes sure that you understand what’s needed explains everything and makes sure that you understand what’s needed More

by gordonthomas627

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart , Matthew Hoyle

Aug 30, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback regarding your recent service experience. Paula d., Customer Relations

August 23, 2024

Dealership Rating

Employee Rating

Everyone was friendly, and the waiting room and showroom was clean. My car was serviced on time and in a timely manner. was clean. My car was serviced on time and in a timely manner. More

by phlyersfan65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Steve Gerace, Frank Marchesano, Jim McCormick, John Devenney, Paul Sawyer , Matthew Hoyle

Aug 26, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 10, 2024

Dealership Rating

Employee Rating

Excellence, patience understanding, caution, meticulous. The company has what it takes to get the job done. meticulous. The company has what it takes to get the job done. More

by LEEMU08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall , Jay Johnson

Aug 12, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate your business. Paula d. Customer Relations

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