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Brian Cole
Brian Cole at Frank Brown Auto and Truck Ranch
Refer Me

Brian Cole

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Brian Cole

August 03, 2021

Dealership Rating
Employee Rating

"They are very helpful and I never feel like I am being..."

- MJlocknane Verified Customer

They are very helpful and I never feel like I am being taken advantage of when I take my car to be serviced. I never worry that I will be treated any differently being a woman v. My husband taking my car to the shop.

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Recommend Dealer
Yes
Aug 04, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 31, 2021

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Employee Rating

"Brian Cole does a great job in the sales department and..."

- skiptrammell Verified Customer

Brian Cole does a great job in the sales department and the service department was fast and good on oil change and mileage service on my new GMC AT-4, which is the best pickup I’ve ever owned and I’ve had a bunch…

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Recommend Dealer
Yes
Aug 01, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

July 28, 2021

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"I love the Honda service department. Always easy to deal..."

- TLX Verified Customer

I love the Honda service department. Always easy to deal with, efficient, and does great work. I service my Acura TLX and will continue to do so! Definitely recommend.

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Recommend Dealer
Yes
Jul 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 20, 2021

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Employee Rating

"BRIAN COLE is an excellent salesman and service provider!..."

- dbrown Verified Customer

BRIAN COLE is an excellent salesman and service provider! No high pressure just honest hard-workin! Finding me the truck I wanted and making me happy was all he cared about.

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Recommend Dealer
Yes
Jul 22, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 15, 2021

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"Brian was very friendly and made the process speedy...."

- Shelby Verified Customer

Brian was very friendly and made the process speedy. Chris in the finance department was very personable and made conversation. Glad I made the choice to choose Frank Brown.

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Recommend Dealer
Yes

Other Employees Tagged: Chris

Jul 19, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 26, 2021

Dealership Rating
Employee Rating

"Awesome service and friendly customer representative. The..."

- gopali.saroj Verified Customer

Awesome service and friendly customer representative. The price of the service is also reasonable. The time taken for the service’s are normal. Customer representative is vey helpful.

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Recommend Dealer
Yes
May 27, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 21, 2021

Dealership Rating

"Excellent buying experience. Brian & Jack treated me..."

- rtmills Verified Customer

Excellent buying experience. Brian & Jack treated me like family. I told them want I was looking for. They showed me what they had and allowed me time to decide what I wanted. They were never pushy. I was guided through the buying experience not pushed and never pressured. From the time I walked in the front door until the deal was done I and I was leaving everyone made me feel welcome and part of the Frank Brown Family.

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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Gilvin

May 24, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 12, 2021

Dealership Rating
Employee Rating

"Good helpful salesman and straight honest answers. We..."

- jeff Verified Customer

Good helpful salesman and straight honest answers. We were able to make a deal and everyone seemed happy with it. They did a good job.

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Recommend Dealer
Yes
May 18, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 06, 2021

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"The only dealership we use in town, the best service dept..."

- RonnieBotello Verified Customer

The only dealership we use in town, the best service dept in Lubbock, every time we are always greeted with a hello and a smile

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Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 05, 2021

Dealership Rating
Employee Rating

"The dealership was very accommodating and responsive to..."

- viccarri22 Verified Customer

The dealership was very accommodating and responsive to all my questions. They made the purchase quick and easy. They had our paperwork ready to go as soon as we got there.

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Friendliness
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Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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