Brian Crouse | Page 10

Amazing service again and again. This is my fourth purchase from Rothrock. Never a bad experience here. Accommodating staff (salesman stayed an hour after close just to show me a vehi This is my fourth purchase from Rothrock. Never a bad experience here. Accommodating staff (salesman stayed an hour after close just to show me a vehicle and allow me to put it on hold until the following Monday). Brian Crouse was my salesman for this purchase and he could not have done anything better. I will absolutely buy from Rothrock again. More

by Brant.Beitler Verified Customer Verified Customer

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New vehicle purchases They were very accommodating and made my experience painless. The transaction was quick and the paperwork was ready when I arrived. I would recommend They were very accommodating and made my experience painless. The transaction was quick and the paperwork was ready when I arrived. I would recommend this dealership More

by LITTLET521965 Verified Customer Verified Customer

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Purchased vehicle Brian Crouse and Steven Bennett were awesome all I had to do was sign and pick up. Everything was ready to go. My finance mgr Michael Akuta was awesom Brian Crouse and Steven Bennett were awesome all I had to do was sign and pick up. Everything was ready to go. My finance mgr Michael Akuta was awesome as well straight up no hassle. More

by LITTLET521965 Verified Customer Verified Customer

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Happy customer! Mohammad was very easy to work with and got me into the car I always wanted! Everyone I dealt with was super nice and friendly! Mohammad was very easy to work with and got me into the car I always wanted! Everyone I dealt with was super nice and friendly! More

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Great dealership! Easy to work with. Great experience! Thank you Brian For your patience and help getting me into a great truck! A big selling point was the lifetime powertrain warrant! Great experience! Thank you Brian For your patience and help getting me into a great truck! A big selling point was the lifetime powertrain warrant! More

by Kamakac Verified Customer Verified Customer

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Excellent service from the sal excellent se overall excellent service and a pleasure interacting with all the team members at Rothrock. Thank you for making it a pain from the sal excellent se overall excellent service and a pleasure interacting with all the team members at Rothrock. Thank you for making it a painless experience More

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Rothrock is the best! Worth the drive! I knew exactly what I wanted and Rothrock delivered. I traveled nearly two hours because Rothrock quoted me the best price within a 6 Worth the drive! I knew exactly what I wanted and Rothrock delivered. I traveled nearly two hours because Rothrock quoted me the best price within a 60mile radius of Philly. I worked with Brian Crouse from beginning to end. He provided excellent communication over the phone since I am a distance away. He even traveled personally to get the exact car I want. He, the managers, finance professional, and everyone at Rothrock are very patient, professional, and made the process simple. When I arrived all figures were as promised, no surprises or additional fees (Unlike other dealerships I worked with previously.) Rothrock even had staff designated to help with transferring my insurance, helping me set up the features on my car, and a mechanic to answer questions. I give my highest recommendation to Rothrock and Brian Crouse! I absolutely LOVE my new Renegade Trailhawk! More

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Brian did it all Went on looking to upgrade from my current model and basically walked away unhappy with the price. Brian came through along with others to make it hap Went on looking to upgrade from my current model and basically walked away unhappy with the price. Brian came through along with others to make it happen for me. More

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Ram Sport 1500 This was a great Transaction love the place and love the pricing. But one thing I want to share with all those looking to do business here, is KNOW YO This was a great Transaction love the place and love the pricing. But one thing I want to share with all those looking to do business here, is KNOW YOUR PRICING before you get into the FINANCING OFFICE, my experience was great up until this point, my financed amount for this truck after discounts and $5K I’m down payment was $32488. When I got into the Financing office my payment was $85 More per month than what my calculator estimated it to be, after ongoing back and forth about why it’s different the gentlemen who was doing the paperwork stated my amount financed is not 32488 it’s 37466. I said to him that’s wrong we agreeed on 32488, to cover up the fact that they knew my income, knew I could afford it, they tried to get away with taking away some rebates that was given to me to buy the car, WELL SAY THE LEAST they fixed it and put it back to my ORIGINAL amount that was agreed apon, ($32488) my payment dropped $84 Per month from that point on we continued to close on the deal, we bought a 7yr 60k warranty, paint and fabric Warranty, If I did not catch the fact that they were going to overcharge me by $84 per month for the length of this purchase which was 84 months That amounts to about 7K in overpayments, thank god I have a degree in finances LOL. PLEASE DO YOUR MATH 3 TIMES BEFORE AGREEING TO PAY FOR ANYTHING. You will be glad you did, I AM THANKS FOR YOUR GOOD DEALS I WILL ABSOLUTELY BUY FROM HERE AGAIN BUT I KNOW WHAT IM UP AGAINST WHEN I DO MY SALES PERSON WAS AMAZING HE DID NOTHING BUT FACILITATE THE TRANSACTION BECAUSE I WAS THERE ON A CAR I KNEW THEY HAD AND NEW THE PRICING BEFORE WALKING THOUGH THE FRONT DOOR, thanks BRIAN More

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Great Experience!! Excellent customer service, and entire team went out of their way to make my purchase an great experience. Brian Crouse has an excellent personalit Excellent customer service, and entire team went out of their way to make my purchase an great experience. Brian Crouse has an excellent personality, and I appreciate how he went out of his way to assist me. Great salesman. Thanks Brian!!!! More

by fosborne Verified Customer Verified Customer

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