Brian Darby | Page 14

Nothing special It was my first time bringing car in. My son usually did that for me. I pulled Into garage and sat there for a bit and nobody came up to my car. I fi It was my first time bringing car in. My son usually did that for me. I pulled Into garage and sat there for a bit and nobody came up to my car. I finally got out and went to service desk. Told him I had coupon and he said he would do my oil change for $59.99. When I went to pick up car I was charged $69.99 and no place on my receipt did it say why my check engine light was on. I would leave liked to k now that. Like I said service r was nothing special More

by RTACCONELLI Verified Customer Verified Customer

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Such a great dealership, super easy to work with and helped me through everything as this was my first car purchase by myself, I will definitely be back for my next car and have already recommended them helped me through everything as this was my first car purchase by myself, I will definitely be back for my next car and have already recommended them to friends and family ! (: More

by kcoucoules Verified Customer Verified Customer

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Quick and high quality service I had an emergency tire issue. I called the dealership and the service department took me in right away. Thanks to Maple Shade Alfa Romeo dealership f I had an emergency tire issue. I called the dealership and the service department took me in right away. Thanks to Maple Shade Alfa Romeo dealership for your help. More

by brianmwilkerson Verified Customer Verified Customer

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Very helpful, and easy to deal with. Had my car back to me promptly. Will be back for all my service needs for my stelvio. me promptly. Will be back for all my service needs for my stelvio. More

by msolomon85 Verified Customer Verified Customer

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Friendly staff, clean waiting room, quick services The staff at the service center is very friendly and personable, waiting area is comfortable and clean (extra spacing was created for COVID restrictio The staff at the service center is very friendly and personable, waiting area is comfortable and clean (extra spacing was created for COVID restrictions). The original appointment I had needed to be rescheduled due to an oversight on parts (specialty car requires specialty parts), this was the only reason I am giving 4 and not 5 stars, I was mildly annoyed at the situation that the correct parts were not ordered ahead of time even though the scheduling knew what car I was bringing in. They were very apologetic and rescheduled me right away with no issues, I understand things like this happen and I try not to focus on and honest mistake. When I did get the service completed it was very quick (about 1.5 hours even on a specialty car which is very difficult to work on) and was done correctly. Overall I highly recommend the service center here. More

by godssin61636 Verified Customer Verified Customer

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I made an appt day’s prior and notified them I needed a loaner and once I get there he tells me they have no loaners. I understand that for oil changes you do not provide them but the person on the phone s loaner and once I get there he tells me they have no loaners. I understand that for oil changes you do not provide them but the person on the phone said yes. Even when I got there the guy said yes it says loaner on here. So now I had to wait and miss my other appt I had. Please train your employees to keep there word Person at the desk didn’t have mask on and was miserable. More

by TORRESD1015 Verified Customer Verified Customer

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Top Notch A dreaded warming message came on the screen of my Fiat 500X. I called the service department of Alfa Romeo/Fiat of Maple Shade. I had a pending road A dreaded warming message came on the screen of my Fiat 500X. I called the service department of Alfa Romeo/Fiat of Maple Shade. I had a pending road trip in 3 days and needed my car for it. The problem was diagnosed and repaired in one day, my car was checked out and cleaned as well. Outstanding service! I highly recommend their work and customer care. Top notch! More

by WALTJ3RD Verified Customer Verified Customer

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The service area was very professional and courteous. They explained the nature of the service in detail and gave me an itemized rundown of what was done. They were timely and efficient. They explained the nature of the service in detail and gave me an itemized rundown of what was done. They were timely and efficient. More

by frankmilacci Verified Customer Verified Customer

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Kristian in Sales was excellent in providing quick answers and his communication skills were excellent as well. We have been Infiniti and Audi owners for past 20 years, and based on our experience wit answers and his communication skills were excellent as well. We have been Infiniti and Audi owners for past 20 years, and based on our experience with Maple Shade, we intend on staying in the Alfa family. More

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The Service Department This Dealership, is well run, each Department strives to help the customer - It is a pleasure to talk to the employees of the dealership - they are f This Dealership, is well run, each Department strives to help the customer - It is a pleasure to talk to the employees of the dealership - they are friendly and open, trying to be of service without being overbearing. More

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