Brian Donlan | Page 2

Checked in right when I got there, and service was completed in under the time, I was told! Super efficient! completed in under the time, I was told! Super efficient! More

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Professional service every time. Answer’s to all my questions. Very nice people to deal with. Today I had Brian and could not be more satisfied. 5 STARS questions. Very nice people to deal with. Today I had Brian and could not be more satisfied. 5 STARS More

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Terry Scudieri in Sales is THE BEST! He makes the purchasing process so easy, with absolutely no pressure. If you want to have a great buying experience and someone who will remember you after the s purchasing process so easy, with absolutely no pressure. If you want to have a great buying experience and someone who will remember you after the sale, see Terry Scudieri. More

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Brian D is an excellent service advisor. He knows what his clients needs and he goes above and beyond to ensure they are happy with his service. his clients needs and he goes above and beyond to ensure they are happy with his service. More

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Just took delivery of a 2020 Honda Pilot. I have been a customer of Continental Honda for 10 years and would never go anywhere else. Our salesman, Terry Scudieri is THE BEST and made the whole transaction customer of Continental Honda for 10 years and would never go anywhere else. Our salesman, Terry Scudieri is THE BEST and made the whole transaction simple, convenient and hassle-free. Everyone at Continental Honda from Sales, F & I and Service truly personify Customer Service and I would highly recommend this dealership. I would give them 10 stars if I could! More

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Horrible, just absolutely awful. II paid 15 thousand Horrible, just absolutely awful. I I paid 15 thousand dollars for a car that started making screeching noises less than two weeks later. I brought Horrible, just absolutely awful. I I paid 15 thousand dollars for a car that started making screeching noises less than two weeks later. I brought it in for service and they assured me that all the hardware was in good shape and possibly just some surface rust on the rotors that they cleaned off and everything should be fine. Sure enough the next day my car started screeching again so I wanted to bring it to a manager's attention that my problem still wasn't fixed. I left a voicemail on February 7th at 11:10 a.m. to the general manager, Mike B (who still hasn't returned my call) After being ignored for several hours I tried reaching out to the service manager who was also unavailable so I left a message with Dominique who assured me the manager would receive it. (3:38p.m.) (also still hasn't returned my call) After being ignored seemingly all day, I called the main desk and told me that both managers were gone for the day, LOL (4:53pm). So I asked if any management person was still there. They connected me with Eric, the sales manager. Who transferred me to Alex, a non management service advisor. Alex told me that they would resurface the pads and rotors to fix my car. My question is, if that is the fix, why wasnt this done the first time I wasted 4 hours of my life driving back to the dealership? So after bringing in my vehicle the second time, they determined that they were going to replace all 4 rotors. That's right, 3 different diagnoses for SQUEAKY BRAKES. My car has been there for almost 24 hours AND STILL ISN'T FIXED LOL. THIS IS WHAT SPENDING 15,000 DOLLARS AT CONTINENTAL HONDA GETS YOU!! STAY AWAY!!!! More

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Thanks for All the Help Always Brian D was so helpful and knowledgeable when it comes to the service department and installing my remote start for my 2019 Accord. Him and the team d Brian D was so helpful and knowledgeable when it comes to the service department and installing my remote start for my 2019 Accord. Him and the team did a great and fast job making sure I wasn't without a car. I alway appreciate their work and how I can rely on them for all my questions. Always helping and willing to figure out what's best for me in my situations. Go to Brian D for all your service needs!! More

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My experience at Continental on 2/25/19 I was attended by Mr. Brian Donlan, he was courteous and very helpful. This was an unscheduled visit, my brake light went on out of no where and I ha I was attended by Mr. Brian Donlan, he was courteous and very helpful. This was an unscheduled visit, my brake light went on out of no where and I had to go in. Thankfully, I was attended at Continental Honda. I am please with there service. More

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