Brian Eikmeier | Page 21

Absolutely amazing !! The service team was fantastic. Brian went above and beyond and made my experience with Toyota completely memorable. I plan to be in the market soon and will definitely start at To Brian went above and beyond and made my experience with Toyota completely memorable. I plan to be in the market soon and will definitely start at Toyota after my experience More

by MIKE.ABREGO Verified Customer Verified Customer

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Making the appointment was very easy. I arrived on time and they took my car in for the scheduled service immediately. The car was done faster than promised. The tech went through normal inspection process and they took my car in for the scheduled service immediately. The car was done faster than promised. The tech went through normal inspection process and work completed. Very pleased with service and staff. More

by COLORADOBW Verified Customer Verified Customer

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I came I. With my car to change engine oil. This is my second time I was disrespected and I won’t be back. I was waiting for someone to tell me that my car was ready when they were finish. They came in an second time I was disrespected and I won’t be back. I was waiting for someone to tell me that my car was ready when they were finish. They came in and call everyone else who was colored and cause I am black it took a phone call from my son for me to see my car parked after 11/2 hour. My wife and children does business with Toyota but we will not anymore. Ask Josh at Bloomington Toyota. He is our rep that we buy three cars from. They did not even give a complimentary wash. More

by moulton.colin Verified Customer Verified Customer

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Made appointment online for a 2:30 oil change and tire rotation. Arrived 10 minutes early. Vehicle was done at 3:50. Unacceptable. Also the cost was $74!! That’s $25-30 dollars more than what I am used to rotation. Arrived 10 minutes early. Vehicle was done at 3:50. Unacceptable. Also the cost was $74!! That’s $25-30 dollars more than what I am used to paying for the same service at Billion in Sioux Falls. I own 4 Toyotas. I will probably try the Toyota dealership in Fergus next time. More

by cobalt317boats Verified Customer Verified Customer

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After they got the parts everything went great. Quick turnaround. All the work looks great. And everything works as it should. I will definitely be going back. turnaround. All the work looks great. And everything works as it should. I will definitely be going back. More

by ajochum39 Verified Customer Verified Customer

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Brian was extremely professional and handled my visit with knowledge of the situation. He we followed up in a timely manner and answered all of my questions. with knowledge of the situation. He we followed up in a timely manner and answered all of my questions. More

by david@advantageoneins.com Verified Customer Verified Customer

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Great work. Brian was excellent. Ben Becker continues to run a great service department and the entire crew seems very vested in providing wonderful customer service. run a great service department and the entire crew seems very vested in providing wonderful customer service. More

by DTRADEN Verified Customer Verified Customer

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Testimonial:Brian Eikmeier was my service consultant for Testimonial: Brian Eikmeier was my service consultant for the 100,000 mile inspection on my 2015 4-Runner. I had purchased this vehicle new from the Testimonial: Brian Eikmeier was my service consultant for the 100,000 mile inspection on my 2015 4-Runner. I had purchased this vehicle new from the St. Cloud Toyota. Service after the sale has been exemplary. Brian gave me the reasons behind the service recommendations which made me confident in his knowledge and his concern for my safety as well as the long-term value retention of my SUV. Because of Brian and the team working behind him, I will be a repeat customer and will also encourage others to do the same. More

by dan@iberckes.com Verified Customer Verified Customer

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Hot chocolate is always available while I wait. I asked that I be notified by phone when done (wearing earbuds) and they did. Service plan is great; it’s nice to go and not have a charge! that I be notified by phone when done (wearing earbuds) and they did. Service plan is great; it’s nice to go and not have a charge! More

by Vern and Mary Verified Customer Verified Customer

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I had an bad experience regarding a rear brake job which lasted only 27,000 miles. Apparently there was a bad caliper that was not caught on the initial brake job resulting in a needed premature 2nd brake j lasted only 27,000 miles. Apparently there was a bad caliper that was not caught on the initial brake job resulting in a needed premature 2nd brake job. Brian was great helping to diagnose the problem with the technician,. He also went to bat for me with management to replace the bad caliper and the resultant damaged rotor with minimal cost. Brian was supportive, caring and professional - Thank you Brian More

by stpaulmn@aol.com Verified Customer Verified Customer

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