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Brian Gain

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Brian Gain

Brian Gain | Page 11

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

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4.9

372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Overview Reviews (372) Inventory (228)

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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372 Reviews of Brian Gain

April 12, 2022

Dealership Rating

Employee Rating

Everyone from sales, service department to parts department and overall the dealership is very friendly and professional department and overall the dealership is very friendly and professional More

by DarrowBall

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nady Boutros, leads leads, Jamison Teslow , Kelli Henderson, Christina Melago

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Apr 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi! Thank you for the positive feedback! Thomas Dodge Chrysler Jeep of Highland wants the best for you and hopes to see you again!

April 08, 2022

Dealership Rating

Employee Rating

Scheduling was easy and service was quick , Paul Nelson and his manager Brian Gain are always more than happy to say hello and make sure service is done right. and his manager Brian Gain are always more than happy to say hello and make sure service is done right. More

by Frankie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Nelson

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Apr 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Frankie, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Thomas Dodge Chrysler Jeep of Highland.

April 04, 2022

Dealership Rating

Employee Rating

Pleasant exprience had here during my vehicle purchase and service/maintenance. I would recommend 100% and service/maintenance. I would recommend 100% More

by kevinjinkensen

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Kevin, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work wtih you down the road at Thomas Dodge Chrysler Jeep of Highland.

March 29, 2022

Dealership Rating

Employee Rating

Service was fantastic. Figured out the problem i was having with my car in no time. Fixed it and i was back on the road in no time! My service advisor Kristina was awesome Figured out the problem i was having with my car in no time. Fixed it and i was back on the road in no time! My service advisor Kristina was awesome and super helpful even when the internet had just gone offline at the dealership. She hand wrote the repair order up and took care of me very well! More

by RAPTOR700CC94

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christina Melago

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Mar 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the fantastic review! The team at Thomas Dodge Chrysler Jeep of Highland is glad your service experience was awesome, and we hope to see you back for future visits. Safe travels on the road ahead!

March 28, 2022

Dealership Rating

Employee Rating

Friendly-knowledgeable people willing to answer all my questions. Care considerate- willing to work with you on trying to get awesome deals. Want that sake to come through with no hesitation. They would d questions. Care considerate- willing to work with you on trying to get awesome deals. Want that sake to come through with no hesitation. They would do anything to achieve and accomplish the sale do everyone wins. More

by dawnjurek

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

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Mar 29, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us feedback! We will stop at nothing to provide the best deal possible for our clients and we are glad that this was reflected in your experience working with our team. We appreciate your business and hope to see you back at Thomas Dodge Chrysler Jeep of Highland again next time.

March 18, 2022

Dealership Rating

Employee Rating

The service has been great as are the people i have come in contact with. Thank you. in contact with. Thank you. More

by Raul71Flores

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kelli Henderson, Paul Nelson

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Mar 19, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we appreciate you taking the time to review our team here at Thomas Dodge Chrysler Jeep of Highland.

March 16, 2022

Dealership Rating

Employee Rating

They are alway professionals and. courteous when you arrive will to assist with whatever you need. The work is always excellent courteous when you arrive will to assist with whatever you need. The work is always excellent More

by Randy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Kroll, Nady Boutros, Jamison Teslow , Kelli Henderson, Paul Nelson, The GM Frank is Great

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Mar 16, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a great review, Randy! It was a pleasure to work with you, and we look forward to working with you again at Thomas Dodge Chrysler Jeep of Highland.

March 15, 2022

Dealership Rating

Employee Rating

Great place courteous people very clean professional i went in for a oil change and I was in and out in no time went in for a oil change and I was in and out in no time More

by terry_strouse

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 16, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Terry, It's nice that our team could get you back on the road in a timely manner. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working together in the future.

March 10, 2022

Dealership Rating

Employee Rating

Install was done in a timely matter, and the service writer was very helpful as well. writer was very helpful as well. More

by Brandmatt55

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christina Melago, Brandon Matthias

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Mar 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We strive to provide our customers with the best service possible in a timely manner here at Thomas Dodge Chrysler Jeep of Highland. We value your business.

March 08, 2022

Dealership Rating

Employee Rating

Thomas Dodge always provides excellent service and is very professional responsive to our needs and requests. very professional responsive to our needs and requests. More

by bruce33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jamison Teslow , Peter Clark, Kelli Henderson

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Mar 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Bruce, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Thomas Dodge Chrysler Jeep of Highland.

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