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Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 10

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

Contact Me
4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

Write a Review

372 Reviews of Brian Gain

May 12, 2022

Dealership Rating
Employee Rating

It was good they tried to find the right cover for my truck and ran to another dealer to get one that one didn't work neither they ordered me the right one and I asked if they had side steps for my truck More

by farken3362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow

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May 13, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave a review for us at Thomas Dodge Chrysler Jeep of Highland. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2022

Dealership Rating
Employee Rating

Job was well done fast,very professional. I was very pleased with the Work I definitely Recommend them. I will be back To get Other work that I need done on my Dodge caravan. More

by jasmine1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

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May 12, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you very much for taking the time to leave this review. We look forward to working with you again at Thomas Dodge Chrysler Jeep of Highland.

May 11, 2022

Dealership Rating
Employee Rating

I received fast and efficient service and was well taken care of. I appreciated the help More

by mgustafson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

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May 11, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave a review for us at Thomas Dodge Chrysler Jeep of Highland. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2022

Dealership Rating
Employee Rating

The service was excellent tabo the waiting area was full of snacks, beverages and was clean and pleasant. More

by dsouth92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

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May 06, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your positive feedback. We are pleased to learn that our Service Team provided a great dealership experience. Looking forward to welcoming you back to Thomas Dodge Chrysler Jeep of Highland for any future needs.

May 05, 2022

Dealership Rating
Employee Rating

They do good work, but they take way to long. Everyone is friendly and the prices are no higher than anywhere else. More

by ALCHA1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 05, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your great feedback for us here at Thomas Dodge Chrysler Jeep of Highland. I would like to learn more about the length of your service experience. Please reach out to me directly so that we can further discuss. I look forward to speaking with you. Thank you, Jimmy Thomas 219-924-6100

May 06, 2022

ALCHA1953 responded

It took almost 3 hours to change oil, rotate tires and check tire monitor. Oil change at Oil Express is 15 - 20 minutes. Tire rotation should take another 20 minutes. It took about 2 hours.

April 29, 2022

Dealership Rating
Employee Rating

Great customer service. Timely repairs great communication. As always Brian Gains goes above and beyond expectations. More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 30, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so glad to see that our Service Team here at Thomas Dodge Chrysler Jeep of Highland always goes above your expectations. Thank you for your business.

April 24, 2022

Dealership Rating
Employee Rating

Great and fast service. friendly staff and easy to book services online. Would definitely recommend. More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 24, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We couldn't be happier to see that our team at Thomas Dodge Chrysler Jeep of Highland provided you with a quality experience!

April 22, 2022

Dealership Rating
Employee Rating

They are very accommodating and pleasant to deal with and are true to their word about the cost. More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin

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Apr 23, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership.

April 17, 2022

Dealership Rating
Employee Rating

Thomas Dodge has a great salesman in Jacob, and a great general manager in Frank, and the best financial manager in Natty. When you go there make sure you ask for them. More

by racertazz21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Dave Sharp, Nady Boutros, Jacob Rozdilsky , Randy Mattingly

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Apr 18, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask us at Thomas Dodge Chrysler Jeep of Highland.

April 16, 2022

Dealership Rating
Employee Rating

I have been going to the service department for maintenance on my 2009 Journey. I now have 331k and the car is still running great like new. More

by Hiram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Melago, Paul Nelson

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Apr 18, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! thank you for taking the time to review us! Thomas Dodge Chrysler Jeep of Highland always looks forward to your visits! Let us know if you need anything else!

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