Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 6

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

Contact Me
4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

Write a Review

372 Reviews of Brian Gain

November 20, 2022

Dealership Rating
Employee Rating

Service was outstanding. Quick and knowledgeable. Easy to get an appointment and plenty of option on times. More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nady Boutros, Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Randy Mattingly, Christina Melago, Paul Nelson

Nov 21, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

It brings us joy to receive your 5-star rating. We'll be sure to let everyone here at Thomas Dodge Chrysler Jeep of Highland know about their hard work.

November 18, 2022

Dealership Rating
Employee Rating

Great service. The tech was honest. I was in and out. My braking system is improved. More

by GOTHRAVEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Melago

Nov 22, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We are so grateful for this spectacular rating. Come back and see us at Thomas Dodge Chrysler Jeep of Highland anytime.

October 31, 2022

Dealership Rating
Employee Rating

I always have a great experience working with Jamie he goes the extra mile when it comes to service on your vehicle More

by wfarley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll, Nady Boutros, Faye Giles, Jamison Teslow , Peter Clark, Leonard (Leo) Key, Randy Mattingly, Christina Melago

Nov 03, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

It is awesome to know that you have had an amazing contact with our Service Team. We take pride in giving our customers satisfactory service. We're always available if you need us here at Thomas Dodge Chrysler Jeep of Highland.

Nov 03, 2022

wfarley responded

Wfarley8209@yahoo.com

October 28, 2022

Dealership Rating
Employee Rating

Thomas Chrysler Jeep has amazing customer service. I was able to get my Jeep in for tires with no hassle. Love getting my Jeep serviced through them! More

by LESLIEMARIE6661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Melago

Oct 31, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Thank you for entrusting the care of your vehicle to Thomas Dodge Chrysler Jeep of Highland! Our team will be very excited to read your 5-star review of the excellent job they performed on your tires.

October 27, 2022

Dealership Rating
Employee Rating

I went in for an oil change and was out within 45 mins thank you More

by morenajmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for taking the time to write about your experience with our Service Department. It's rewarding to know all your needs were met in a timely fashion. For any additional help or information, please contact us anytime. Have a lovely day.

October 25, 2022

Dealership Rating
Employee Rating

Always great service and great stuff . Everyone is always helpful . It’s easy to schedule appointment. More

by Fouralex21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

Oct 26, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so glad to always provide you a great and helpful service. Our team is so delighted to serve you here at Thomas Dodge Chrysler Jeep of Highland. Thank you for this very kind review and feedback.

October 19, 2022

Dealership Rating
Employee Rating

Brian immediately found the the problem and took care of it, no questions asked. Always gives the best service. More

by bruce33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Nady Boutros , Peter Clark

Oct 21, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Bruce, our Service Team is so glad that you had a great experience with us here at Thomas Dodge Chrysler Jeep of Highland. Thank you for this terrific review and for allowing us to serve you.

October 06, 2022

Dealership Rating
Employee Rating

Always goes out of their way to take care of the customer. Very responsive and pleasant to deal with. More

by bruce33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

Oct 07, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Bruce, we strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Thomas Dodge Chrysler Jeep of Highland again in the future!

September 24, 2022

Dealership Rating
Employee Rating

They were friendly and explained what was done and what was found.to be wrong with my Jeep. They explained the additional problem and the solution. He even came in with the old part to show me where it was More

by Ozzie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier after work done.

Sep 25, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted to read that our Service Team provided you with great service and fixed your problem. If we can assist you with any future needs please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland.

September 24, 2022

Dealership Rating
Employee Rating

The staff as usual very friendly and accommodating. Took care of my battery needs right away. More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

It is our Service Teams' pleasure to have provided you with a friendly and accommodating experience while visiting for your vehicle's battery needs. Let us know if there is anything else we can assist you with here at Thomas Dodge Chrysler Jeep of Highland.

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