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Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 7

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

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4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

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372 Reviews of Brian Gain

September 21, 2022

Dealership Rating
Employee Rating

As always staff friendly and accommodating Went with a problem that Judy popped up and they took care of it immediately More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is overjoyed to earn this review because you had a sincere experience with us. Much obliged for your offering this feedback. We look forward to seeing you again.

September 20, 2022

Dealership Rating
Employee Rating

At my last visit for an oil change and tire rotation Paul Nelson informed me the my car had a recall. He said he’d order the parts and then schedule a date for my return. Upon my arrival I was greeted by Jus More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Nelson, Justin Wright and Joel D

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Sep 21, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Stuart, We are thrilled that our team could meet your service needs and get you back on the road in a timely manner. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and please let us know if there is anything else you need.

September 14, 2022

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Employee Rating

Brian gain as always is an asset to the dealership. Always accommodating and honest. Always willing to listen and explain your repair. More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 14, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Thank you so much for the amazing review and we greatly enjoyed your recent visit here at Thomas Dodge Chrysler Jeep of Highland! It is a priority of our Service Staff to provide honest and professional service that will put our customers at ease. It is our pleasure to answer any inquiries and explain all your options in detail. Thank you again for choosing Thomas Dodge Chrysler Jeep of Highland as your automotive service provider and we welcome you to return anytime!

September 13, 2022

Dealership Rating
Employee Rating

As usual Brian gain is top notch. Always gives great personal service and gives honest answers to unusual issues. More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 13, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for this kind review. Thomas Dodge Chrysler Jeep of Highland is glad your visit was successful. Have a lovely day.

September 11, 2022

Dealership Rating
Employee Rating

I am always pleased with the promptness and professionalism of the service department. I will be happy to continue using them. More

by wbridge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 12, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review! We are thrilled to know you will continue to choose Thomas Dodge Chrysler Jeep of Highland for all your servicing needs.

September 06, 2022

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Employee Rating

Best service department in the area. I always feel I am being treated with respect and never have to feel I am being told to fix anything that is not needed. Brian and his team are the More

by mrietman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Christina Melago

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Sep 06, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted to know our Service Department provides you with respect and good service. If there is anything else we can assist you with please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland.

August 20, 2022

Dealership Rating
Employee Rating

Very prompt and took care of the issues. Customer service was also good as well. More

by scott20797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Paul Nelson

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Aug 25, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. We're so glad to receive your positive five-star review of our prompt Service Team and we look forward to taking care of your automotive needs at Thomas Dodge Chrysler Jeep of Highland in the future!

August 11, 2022

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Employee Rating

Very promptly service and took care of the problem. I recommend their service dept. Thanks More

by scott20797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow , Kelli Henderson, Paul Nelson

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Aug 12, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Thomas Dodge Chrysler Jeep of Highland. Reviews like yours help us to continually improve to be the best.

August 01, 2022

Dealership Rating
Employee Rating

Very friendly people i didn’t have to wait a long thing for a oil chat they got me in and out i love the snacks they offer you and drinks the workers were very nice More

by Akisha33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra

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Aug 03, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for bringing your vehicle in for an oil change to us here at Thomas Dodge Chrysler Jeep of Highland. We are grateful to know that the team got you back on the road quickly and you enjoyed the snacks and drinks during your time with us.

July 29, 2022

Dealership Rating
Employee Rating

Got me in and out quick. Good service. Good yep ok yep yep yep on yep More

by nicoson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 31, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are thrilled to learn that the service you received in our Service Department was timely and quick. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland.

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