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Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 8

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

Contact Me
4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

Write a Review

372 Reviews of Brian Gain

July 24, 2022

Dealership Rating
Employee Rating

Always great reliable service that doesn’t cost me an arm and a leg. I have never had an issue in my 10 years of going to Thomas Dodge More

by DINGER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Gallo , Jennifer in Service Dept

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Jul 26, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello dear customer, our Service Department thanks you for your loyalty and wonderful review. Thank you for continuing to do business with us here at Thomas Dodge Chrysler Jeep of Highland.

July 13, 2022

Dealership Rating
Employee Rating

Brought my vehicle in for a short in the wiring harness in the early AM. I was contacted by service later in the morning with the issue and cost of repair. It was repaired and I was able to pick up my vehi More

by amoders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 14, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great star rating for our team here at Thomas Dodge Chrysler Jeep of Highland. We are glad to learn our Service Team was able to get you and your vehicle back on the road in a timely fashion. If you have any further questions, we are always available.

July 13, 2022

Dealership Rating
Employee Rating

Brian and his team will do whatever it takes to make the customer happy and feel like a family would highly recommend them More

by Jakleist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 14, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review and recommendation. Our entire team of professionals here at Thomas Dodge Chrysler Jeep of Highland appreciates you and your business.

July 11, 2022

Dealership Rating
Employee Rating

Terrific service department! The Service Advisors and Technicians at Thomas Dodge consistently do a high quality job on my vehicles (and I have three different cars/SUVs I take More

by rjf482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski , Christina Melago, Extremely polite and friendly young women working the Cashier’s window

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Jul 13, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words for our team here at Thomas Dodge Chrysler Jeep of Highland. We are glad to learn you are consistently impressed with how we do business. We strive to provide high-level customer satisfaction and are delighted to know our Service Department is always creating a top-notch experience. We look forward to your next visit!

July 08, 2022

Dealership Rating
Employee Rating

Always treated with respect and always look out for my Jeep. Wouldn't go anyplace other than Thomas Dodge, I love these guys!! 💕 More

by KelliHenderson0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Mattingly, Mattew A.

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Jul 10, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for trusting Thomas Dodge Chrysler Jeep of Highland for your Jeep's servicing needs, Kelli! It is our pleasure to always provide you with respect during your visits. We look forward to working with you again.

July 07, 2022

Dealership Rating
Employee Rating

Terrible customer service, no one answers the phone or return to calls when you have a concern More

by cbrown10018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christina Melago

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Jul 09, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for bringing this to my attention. I would appreciate the opportunity to speak with you in regard to the level of communication you experienced while working with the Thomas Dodge Chrysler Jeep of Highland team. Please contact me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

June 28, 2022

Dealership Rating
Employee Rating

I. Would highly recommend you . Great service, very nice staff, A,+ on everything. Thank you. 10 Stars. More

by Egoldbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 29, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

We so appreciate the kind review and recommendation! We are happy to read that you had a great interaction with our team. We look forward to welcoming you back at Thomas Dodge Chrysler Jeep of Highland.

June 27, 2022

Dealership Rating
Employee Rating

Thanks for heads up on my ball joint iam chilling nicely with the new ac compressor More

by Blackoakniceguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: leads leads, Joel Dykstra , Kelli Henderson, Leonard (Leo) Key, Christina Melago

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Jun 28, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is delighted to know that you had such a positive appointment with our Service Team. Thank you for being a valued customer.

June 26, 2022

Dealership Rating
Employee Rating

Very good service Took my Jeep in quick Oil changed in 45 minutes I wjll ge back More

by deno67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra

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Jun 27, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words and for allowing our Service Team to perform your oil change. We hope you continue to choose Thomas Dodge Chrysler Jeep of Highland for your automotive needs!

June 23, 2022

Dealership Rating
Employee Rating

Everyone was nice and helpful and i was in and out with in couple mins of getting there! More

by joseceja1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

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Jun 24, 2022

Thomas Chrysler Dodge Jeep Ram of Highland responded

All of us here at Thomas Dodge Chrysler Jeep of Highland are delighted to read that we were able to take care of your automotive needs promptly. Thank you very much for leaving this kind review of us on CarFax.

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