Brian Gerber
Brian Gerber at Gordie Boucher Ford Lincoln of Janesville

Brian Gerber

Mazda Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
123 Reviews
4.9

123 Reviews

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123 Reviews of Brian Gerber

February 23, 2026

Dealership Rating
Employee Rating

There were professional and quality service and waiting area very clean. They had free water and treats More

by Mike.spiegler27
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Feb 24, 2026

Gordie Boucher Ford Lincoln of Janesville responded

Great to hear you experienced professional service and found the waiting area clean and comfortable. We’re happy the complimentary water and treats added convenience during your Ford service. Thank you for sharing your feedback. Sean Tompkins Service Manager 608-754-5511

February 19, 2026

Dealership Rating
Employee Rating

Had an issue with one of the fobs and was taken care of immediately. Brian went over the functions of the controls with me. That went well. I think if time permitted, it would have gone better. Go was unav More

by KAREN4BEER
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Feb 20, 2026

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Karen! Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 18, 2026

Dealership Rating
Employee Rating

I have always had a great experience with Janesville Mazda. The service is exceptional, the techs Chad ,Brian and service advisors Tim & Brian are exceptional. More

by lkgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Feb 18, 2026

Gordie Boucher Ford Lincoln of Janesville responded

It’s great to hear Brian and the team have consistently delivered outstanding service on your Mazda. We appreciate your loyalty and look forward to welcoming you back. Sean Tompkins Service Manager 608-754-5511

February 16, 2026

Dealership Rating
Employee Rating

Great communication with Brian and helped us along the way with our insurance company. Great service More

by M1919.30calmg
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Feb 16, 2026

Gordie Boucher Ford Lincoln of Janesville responded

It’s great to hear Brian’s communication made the insurance process smoother for you. We’re glad the service on your Mazda CX-5 met your expectations. Thank you for the five-star review. Sean Tompkins Service Manager 608-754-5511

February 15, 2026

Dealership Rating
Employee Rating

Brian is awesome , he is very personable and knowledgeable. He has gone out of his way to help me resolve issues that I had with my car . More

by lkgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

Feb 16, 2026

Gordie Boucher Ford Lincoln of Janesville responded

It’s rewarding to hear Brian’s personable approach and expertise helped with your Mazda CX-5 issues. Feel free to reach out anytime if there’s more we can assist with. Sean Tompkins Service Manager 608-754-5511

January 09, 2026

Dealership Rating
Employee Rating

It was good and all, there was this one sales lady I worked with who was PHENOMENAL. She went above and beyond, whatever you do she needs to be rewarded. I think she could be rewarded with a raise. The More

by Futuremoffitts
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Jan 09, 2026

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

December 02, 2025

Dealership Rating
Employee Rating

Very professional and organized and well managed. The staff is polite and considerate of my schedule. More

by TOM.BRANDENBURG
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Dec 02, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

November 29, 2025

Dealership Rating
Employee Rating

I will not go anywhere else , the team is awesome. Ron our salesman is very nice, I told him what I wanted and he listened. Not an aggressive salesman but very kind and worked with us . Tim & Bri More

by lkgamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Ron Blum , Shawn General Manager , Michael Finance

Nov 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ted Harris General Sales Manager 608-754-5511

November 23, 2025

Dealership Rating
Employee Rating

Dan the mechanic was wonderful and helpful. Dan the mechanic was wonderful and helpful! Great mechanic and very knowledgeable. More

by rockinrobynrn
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Nov 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

November 01, 2025

Dealership Rating
Employee Rating

I never feel like I'm getting ripped off at your dealership, that's a good thing More

by Jaskrede
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Nov 01, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

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