Brian Gibbs | Page 3

NO! THEY ARE PREDATORS! I would never buy another vehicle here! But if your are one of those people who need to see for yourself, beware! They will bait you with an interest I would never buy another vehicle here! But if your are one of those people who need to see for yourself, beware! They will bait you with an interest rate but try to charge you double the rate when you go to sign the papers, as they get a percentage of the interest. And they are great at manipulation. They will try to get you one way or another. ..if they quote a price that appeals to you they will try to get you in other ways, high interest or low trade in value. Its just not worth dealing with dishonest dealerships, avoid this one! Also the vehichle I bought had the rust painted over. Do some thorough research and check out all reviews from all sources More

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Very helpful. Very helpful and easy to work with. They helped me get the best deal for my situation. They where very considerate. They were very professional. Very helpful and easy to work with. They helped me get the best deal for my situation. They where very considerate. They were very professional. More

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Satisfying The entire office and shop staff were friendly, very knowledgable and left me along to look the inventor over before I asked for help, the buying proc The entire office and shop staff were friendly, very knowledgable and left me along to look the inventor over before I asked for help, the buying process was fast and they knew what they were talking about . More

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Wonderful Experience for us They definitely don't give stuff away here but I am a person who is always willing to pay up for quality. That is what I found here. Really nice facil They definitely don't give stuff away here but I am a person who is always willing to pay up for quality. That is what I found here. Really nice facility and they were very friendly to deal with. The owner also came and thanked me personally for coming in. I really appreciated that. More

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Almost Shocking Salesman knew nothing and acted like we were putting him out. Found more info on trucks on their web site versus asking in person. After 3 hours of Salesman knew nothing and acted like we were putting him out. Found more info on trucks on their web site versus asking in person. After 3 hours of test driving vehicles we were literally yelled at publicly by the Sales Manager, expressing his sales men needed to feed his family and expressed in such a loud and demeaning way why in the world did we spend 3 hours with them if we weren't going to buy a truck "today?!" Of course we were immediately hit with the, "What would it take to drive this home today?" After only looking at the first truck! Said if we could get you a "smoking hot deal" would you be interested? But never even worked with us to lower the price. Ughhhh... Without exaggeration, this was the worst car experience i have had to date in my 51 years. Will never go back and will actively seek to protect others from going. Still a bit surreal! And do not go when the huskers are playing... or at least when the huskers are loosing! Perhaps this was his source of anger? More

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Excellent and friendly service Chris was my salesman for my 2012 ford 150. He was extreamly helpful and wasn't pushy at all! I felt welcomed as I walked in the door and was help and Chris was my salesman for my 2012 ford 150. He was extreamly helpful and wasn't pushy at all! I felt welcomed as I walked in the door and was help and had things explained very well all the way through financing until I signed my final paperwork. I would definitely buy from them again and recommend them to others! More

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G.A. Rocks It was a real pleasure dealing with Dan and Brian of Gretna auto. They made sure I was comfortable with my new vehicle and attended to my every need t It was a real pleasure dealing with Dan and Brian of Gretna auto. They made sure I was comfortable with my new vehicle and attended to my every need to make this happen. More

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Very Disorganized, My first question over the phone about the used vehicle I purchased was "besides a headlight that they were already planning on replacing, is there an My first question over the phone about the used vehicle I purchased was "besides a headlight that they were already planning on replacing, is there anything wrong with it?" Their answer was "no, nothing else". When I arrived, I found a hole in the rear bumper, which irritated me since I had driven 45 minutes to come see it. I took it on a test drive, but ended up having to stop and fill it up with gas with my own money because they had literally given it to me on E. It was also out of windshield wiper fluid and had an indicator light on. During price negotiation, they decided they didn't want to replace the headlight after all. I dealt with the concession, and purchased the vehicle, unimpressed with the hassle of their process. I got it home, filled it up with windshield wiper fluid, and the indicator light was back on again in the morning. Great, the wiper fluid reservoir leaks. Something they would have known if they were more attentive to inspecting their used vehicles. The first highway trip I took it on, 60 minutes round trip, it overheated on every uphill. Turned out the water pump and thermostat both had to be replaced, as well as a motor mount. $2600 1 week after purchase. Again, something that could have been discovered had they done a more thorough inspection (like a highway test drive) of their used vehicles. I would never recommend a used vehicle dealership that doesn't thoroughly inspect their used vehicles. There's either a lack of work ethic, process, integrity, or all of the above. Otherwise, what's the advantage of going to a dealership over a private party purchase if they do virtually nothing to assure the product they're selling is reliable or at least inspected and disclosed? This dealership needs a lot of improvement on their process. More

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Excellant Dealer!! Excellent car buying experience. Great people to work with, Mitch and all of the folks at Gretna Auto Outlet made this a pleasant experience. Mitch Excellent car buying experience. Great people to work with, Mitch and all of the folks at Gretna Auto Outlet made this a pleasant experience. Mitch knew what I was looking for and called me the minute he knew it was coming in. The vehicle was exactly what I wanted! He worked extremely hard for this sale and did an excellent job. I will recommend Mitch and Gretna Auto Outlet to friends and family. Give this crew I try, you won't be disappointed! More

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Totally not satisfied The purchase was ok. Except they lost our W-2 and not sure where that is at. It started right after a week after the purchase date. Got a check engine The purchase was ok. Except they lost our W-2 and not sure where that is at. It started right after a week after the purchase date. Got a check engine light on saying it was a failed thermostat. It was replaced right away. Then about 10 months later it was overheating. Find out it has a possible cracked cylinder or blown head gasket. It has 78,000 miles on it and we purchased it at 77,000. Crazy thing is when we purchased it they said the mileage on the paperwork was 68,000 but I pointed that to the finance guy Tom and he told me that didn’t matter. Which isn’t employed there anymore. Called them back to let them know about the issues I’m having with only putting about 1000 miles on it and I was basically told there isn’t anything they can do but direct me to their mechanic and we could pay at their cost. We called the mechanic and if it’s just a head gasket it would cost 3000 then he called back and stated he misquoted us and the Gretna auto cost is 2700 so they only get about a 300 discount? I’m a father of 5 and purchased this 2011 Dodge Journey LUX AWD and still have $16900. I have made only 2 payments and it’s sitting at a dodge dealership now waiting to hear the cost to fix. Can’t believe there wasn’t anything they could do to make something right but try and send me a 300 buck discount. So now I’m looking at a few grand in repairs and my loan company wants their payment. Yes they offered us a warranty but the cost was much for our budget and paying a extra payment for 2 years would of put us in the hole and unable to pay for our loan. Also have paper work with a diagnostic saying I need to replace the oil filter housing rear Differential is leaking needs new alignment. Driver side front ball joint loose, and wrong size tires, needs rear axle seals and rear differential pinions seal. Expected cost for this is $3,124.47 and that’s not even including the blown head gasket with a possible cracked cylinder head which I’ve been quoted around $3000 depending if there isn’t anything else wrong. I have just had the lower and upper manifold gaskets replaced, spark plugs, coolant reservoir due to crack, air filters was extremely bad almost looked like the original ones, thermostat as stated above. Even told oscar about the thermostat and wife talked to him recently and knew us right away. I feel they didn’t even have this vehicle inspected when they had it transferred from New York. Really feel like they just slapped a price on it. Just wished they would have did a better job at working with people they basically screwed. I have a payment over $6000 to make sure me and my 5 kids are safe to ride in this vehicle and on top of it all I have to make $396 payment so I’m not ruining my credit. I feel I could of got a better quality vehicle at a buy here dealership. There is no way We drive about 1000 miles and have these issues just show up randomly. More

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