Brian Holmen | Page 12

Thank you for positive experience Thank you Brian for the positive experience! He has been very patient with me and followed up with as well. I will recommend Brian to my friends and f Thank you Brian for the positive experience! He has been very patient with me and followed up with as well. I will recommend Brian to my friends and family due to my positive experience! More

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Always a great experience At Snell Motors!! I have been purchasing and getting service at The Snell Motors Family since 1987. I think this is vehicle 14 for me. I bought a slightly used GMC Envo I have been purchasing and getting service at The Snell Motors Family since 1987. I think this is vehicle 14 for me. I bought a slightly used GMC Envoy from Brian Holmen. What a great experience and Brian is a truly knowledgeable and pleasurable salesman too work with. Over the years I've recommended to many friends and family to shop at Snell motors and many have purchased vehicles from them with confidence. The Snell Group makes all aspects of sales and service of my vehicle a easy and truly pleasurable experience. Just one major item in my day I don't have to worry about. Thank you to all at Snell. More

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Arlington Costumers I had a pleasant experience at Snell Motors during my first visit. Brian Holmes, managers, and front desk support where very respectful and profession I had a pleasant experience at Snell Motors during my first visit. Brian Holmes, managers, and front desk support where very respectful and professional. I would definitely continue to do business with Snell Motors because of their efforts to serve and please the costumers. I had a minor problem with the vehicle I purchased, I called Brian and the problem was fixed in a timely manner and without questioning me. He said " We will send someone to get the car and we will take care of the problem" Snell Motors, the best car dealer in the area! More

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as advertised made an agreement on a used pickup subject to test drive. Then drove 3 hours to inspect. More than happy with the representation of this truck as we made an agreement on a used pickup subject to test drive. Then drove 3 hours to inspect. More than happy with the representation of this truck as well as being satisfied with the negotiation. would work with them again. More

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Best Car Buying Experience Ever! We our seniors who bought a late model Certified Cadillac car online sight unseen and drove 1300 miles each way from our home in N. Idaho to trade in We our seniors who bought a late model Certified Cadillac car online sight unseen and drove 1300 miles each way from our home in N. Idaho to trade in our older Caddy and pick up the newer one. It was worth every minute of the positive experience that we enjoyed! Every single Snell Motors staff member went out of their way to ensure that the transaction was smooth and effortless on our part. In particular, we would like to acknowledge the fine work of the following employes (just to name some of the nice folks that we met): Ryan the online sales manager, Grant the business manager, Nick the sales manager, and MOST ESPECIALLY Brian Holmen our personal sales representative. They were all wonderful people and delightful to work with. Brian is both very professional and a pleasure to be with. We wish that they were all our close neighbors! We also enjoyed the trip to the delership, and visited beautiful scenery in places we had never been before. We truly enjoyed a fun and rewarding adventure on the way home, and absolutely recommend buying a vehicle from Snell Motors to all. More

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Great All-Around Dealership Experience Snell has an impeccable track record for their quality service. Brian was extremely helpful and courteous. He gave us the space and time required to m Snell has an impeccable track record for their quality service. Brian was extremely helpful and courteous. He gave us the space and time required to make our important car-buying decision without being overbearing and pushy. We love our Acadia! More

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Got my Chrysler 300 Brian was very knowledgeable, helpful and pleasant to deal with. For a satisfying experience and great customer service visit Snell. The Finance Dep Brian was very knowledgeable, helpful and pleasant to deal with. For a satisfying experience and great customer service visit Snell. The Finance Department was very fast and helpful with all of my questions. More

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My GMC I would recommend Snell. Excellent customer service. I spent time with both Drew and Brian and would go back to either in a heartbeat. Brian took seve I would recommend Snell. Excellent customer service. I spent time with both Drew and Brian and would go back to either in a heartbeat. Brian took several hours out of his time to show me everything with the vehicle I purchased. More

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Upfront He was very upfront and honest about the vehicle. He doesn't deal with the money situation so it was hard to talk pricing but with all that being said He was very upfront and honest about the vehicle. He doesn't deal with the money situation so it was hard to talk pricing but with all that being said. He was very good and paitent with us! It was past work hours when we finished signing papers and he wasn't rushing us out the door or anything! Thank you for all you did for us! And putting up with a cranky one year old! 🙂 More

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Brian Holmen - A Salesperson's Saleperson Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales peopl Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales people I work with. That said, I want to relate our experience from yesterday with Brian and Snell Motors... My wife and I had recently rented a Cadillac ATS Luxury model while on vacation in North Carolina. Both of us were extremely impressed with it. Doing some research on getting home I determined that the Premium model would be a better fit for what we would want. In looking for a Certified low mileage ATS Premium model on the internet - we found one at Snell Motors in Mankato. As this is an hour and a half drive from our home, I called to confirm that the unit was still available. Luck of the draw, Brian Holmen took my call. Over the phone, Brian's demeanor was very positive. He checked to confirm it was still available, which it was, and I told him that we would like to drive over and see it.. Upon our arrival, we met with Brian. The ATS was actually being detailed for our inspection, so we made small talk while waiting. Brian did an excellent job of building rapport and working in a consultative manor. My wife, who is very intolerant of "high pressure" tactics was immediately put at ease. The detail person (I think it was Jacob) brought the car into the showroom and we spent 10 - 15 minutes looking over the car while Brian, Linda and I discussed features and controls of the Premium model. Now time for the test drive. I know the "typical" routine is for the salesmen to ride with the customer. Brian understood that we were serious buyers and knew what we were looking for. He offered to let us take it on an extended drive by ourselves. Major brownie points! Upon return, we let Brian know we were very happy with this car and wanted to own it - if a proper deal could be worked out. Brian got his manager, John Piowlski, to appraise our trade. Our numbers and John's numbers were not the same, but a compromise was reached relatively quickly, and on a friendly basis. It was late on a Saturday afternoon and I would not have had a problem if we had had to make a second trip to finalize the deal. John said that they should be able to get all the approvals and paperwork completed in 45 minutes. And they did. Matt Pierson, the F&I rep, did his job in a concise and professional manner. This was a very pleasant buying experience. I truly feel that when we're in the market for our next new vehicle I can call Brian and probably get it done mostly over the phone. More

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