Brian Holmen | Page 13

My GMC I would recommend Snell. Excellent customer service. I spent time with both Drew and Brian and would go back to either in a heartbeat. Brian took seve I would recommend Snell. Excellent customer service. I spent time with both Drew and Brian and would go back to either in a heartbeat. Brian took several hours out of his time to show me everything with the vehicle I purchased. More

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Upfront He was very upfront and honest about the vehicle. He doesn't deal with the money situation so it was hard to talk pricing but with all that being said He was very upfront and honest about the vehicle. He doesn't deal with the money situation so it was hard to talk pricing but with all that being said. He was very good and paitent with us! It was past work hours when we finished signing papers and he wasn't rushing us out the door or anything! Thank you for all you did for us! And putting up with a cranky one year old! 🙂 More

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Brian Holmen - A Salesperson's Saleperson Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales peopl Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales people I work with. That said, I want to relate our experience from yesterday with Brian and Snell Motors... My wife and I had recently rented a Cadillac ATS Luxury model while on vacation in North Carolina. Both of us were extremely impressed with it. Doing some research on getting home I determined that the Premium model would be a better fit for what we would want. In looking for a Certified low mileage ATS Premium model on the internet - we found one at Snell Motors in Mankato. As this is an hour and a half drive from our home, I called to confirm that the unit was still available. Luck of the draw, Brian Holmen took my call. Over the phone, Brian's demeanor was very positive. He checked to confirm it was still available, which it was, and I told him that we would like to drive over and see it.. Upon our arrival, we met with Brian. The ATS was actually being detailed for our inspection, so we made small talk while waiting. Brian did an excellent job of building rapport and working in a consultative manor. My wife, who is very intolerant of "high pressure" tactics was immediately put at ease. The detail person (I think it was Jacob) brought the car into the showroom and we spent 10 - 15 minutes looking over the car while Brian, Linda and I discussed features and controls of the Premium model. Now time for the test drive. I know the "typical" routine is for the salesmen to ride with the customer. Brian understood that we were serious buyers and knew what we were looking for. He offered to let us take it on an extended drive by ourselves. Major brownie points! Upon return, we let Brian know we were very happy with this car and wanted to own it - if a proper deal could be worked out. Brian got his manager, John Piowlski, to appraise our trade. Our numbers and John's numbers were not the same, but a compromise was reached relatively quickly, and on a friendly basis. It was late on a Saturday afternoon and I would not have had a problem if we had had to make a second trip to finalize the deal. John said that they should be able to get all the approvals and paperwork completed in 45 minutes. And they did. Matt Pierson, the F&I rep, did his job in a concise and professional manner. This was a very pleasant buying experience. I truly feel that when we're in the market for our next new vehicle I can call Brian and probably get it done mostly over the phone. More

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No Pressure and Listened Well to My Needs Brian really listened to what I wanted in a car and helped me narrow down what it was that I really NEEDED in a vehicle. He was very on top of looking Brian really listened to what I wanted in a car and helped me narrow down what it was that I really NEEDED in a vehicle. He was very on top of looking out for a good deal, so when a previously owned Envision came into Snell, he contacted me immediately to get me in to see it and take it for an overnight to see if it really was what I wanted. His relaxed, easy-going personality and great sense of humor made the whole process a pleasant one. Thanks, Brian!! Dustin was fast and efficient and made spending money feel GREAT! He kept the financial process moving, but took time to answer any questions I had or explain details I didn't understand. Thanks, Dustin...and by the way, your boys are adorable! More

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Excellent service from a recommended salesman. Brian was extremely helpful in the purchase of our Dodge Durango. We weren't expecting to find this in a GM lot, but he went above and beyond to help Brian was extremely helpful in the purchase of our Dodge Durango. We weren't expecting to find this in a GM lot, but he went above and beyond to help us get exactly what we were looking for. We've purchased from Snell before, and appreciate the laid back atmosphere, and the fact that the salesmen aren't overly aggressive to "make a sale". Brian did a great job making sure the customer was happy, and we were glad our family members recommended him! Will definitely be coming back for future purchases. More

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extremely helpful, sensitive to our needs! Because of my husband's physical limitations, we needed a care that "fit" him. Brian listened to our needs and found the car that fit us perfectly! Th Because of my husband's physical limitations, we needed a care that "fit" him. Brian listened to our needs and found the car that fit us perfectly! Thank you so much! Love the car, the pampered service, and the attention to details. Brian was wonderful! More

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Great Experience. Low Pressure. Fun Experience! We had a great experience buying our second Acadia from Snell. We had the pleasure of working with Brian. He did a great job answering our questi We had a great experience buying our second Acadia from Snell. We had the pleasure of working with Brian. He did a great job answering our questions and getting us setup with a great vehicle. We had talked to Brian a few times previous about our needs and wants and when a great deal came along he presented it to us. We would highly recommend working with Brian and Snell for your next vehicle purchase. THANK YOU Snell for the great experience and vehicle! More

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an all around great experience! I was very satisfied with the service that I received. Brian didn't pressure me but showed me what was available with the features that I wanted. I am I was very satisfied with the service that I received. Brian didn't pressure me but showed me what was available with the features that I wanted. I am very happy with the car that I bought, just need to get used to all the little extras. More

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Great service Brian was very helpful. He showed us several vehicles and helped us narrow down our search. He also gave us time space we needed to talk with each o Brian was very helpful. He showed us several vehicles and helped us narrow down our search. He also gave us time space we needed to talk with each other and make a decision. Will be back when we need another vehicle. More

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Brian Holmen Brian waas great! He was very friendly and helpful in getting us into a new vehicle. He got us through the bank loan stuff quickly. Thank you Brian! Brian waas great! He was very friendly and helpful in getting us into a new vehicle. He got us through the bank loan stuff quickly. Thank you Brian! More

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