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Brian Horta

Overview Reviews (22) Inventory (629)

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Brian Horta

Brian Horta | Page 3

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.4

22 Reviews

Overview Reviews (22) Inventory (629)

Dealership Experience

2 yrs, 11 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English

Spanish

4.4

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Brian Horta

May 29, 2024

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Brian was very helpful and this visit went a lot more smoothly than all my other services smoothly than all my other services More

by angelalfaro117

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 21, 2024

Dealership Rating

Employee Rating

My personal experience was horrible with the Service Advisor. I had to reach out to the GM, Steve Smith to get my issue resolved and he did. Brian was no help and showed no interest in helping me get Advisor. I had to reach out to the GM, Steve Smith to get my issue resolved and he did. Brian was no help and showed no interest in helping me get my car fixed in a reasonable time. If you go here, make sure not to get him as your Service Advisor. Steve was amazing and got my car in and out within 48 hours. More

by ARLENE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Smith

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May 24, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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