Brian Jensen
Brian Jensen at Southlake Nissan

Brian Jensen

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

Contact Me
4.7
114 Reviews

Golf, Japanese car enthusiast, video games, cat ben, i drive a 350z,

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

4.7

114 Reviews

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114 Reviews of Brian Jensen

October 05, 2025

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Employee Rating

Very friendly and helpful. The service rep helped me get something that was stuck between the seat and console. Also happy my car was washed. More

by Cookiek 2025
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2025

Southlake Nissan responded

We’re so glad our team could help out and that you left happy! Thanks for sharing your experience — and we’re glad you enjoyed the car wash too!

September 22, 2025

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Great place with great service recommend to anyone who like a calm and easy process More

by joshua.andrson755
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon , Joshua Anderson

Sep 23, 2025

Southlake Nissan responded

Thank you for sharing! We're glad you enjoyed a calm and easy process with us. We truly appreciate your recommendation!

September 20, 2025

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Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
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Recommend Dealer
Yes
Sep 22, 2025

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

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The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
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Recommend Dealer
Yes
Sep 17, 2025

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 24, 2025

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Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
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Recommend Dealer
Yes
Aug 25, 2025

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

August 15, 2025

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My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my exten More

by trudledge91
Service Price Transparency
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Recommend Dealer
No
Aug 18, 2025

Southlake Nissan responded

Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!

August 14, 2025

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Southlake Nissan is outstanding. They are knowledgeable and professional. Brian, Ryan, Carlos and Nick in service are the best. The entire service team works hard for the customer. More

by Lainey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon , Ryan, Will.

Aug 18, 2025

Southlake Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that Brian, Ryan, Carlos, Nick, and our entire service team provided you with knowledgeable and professional care. We’ll be sure to share your kind words with them. And a big shoutout to Will B. for being your go-to in sales! We truly appreciate your recommendation and look forward to serving you again.

August 13, 2025

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Excellent service and employee's. Love Southlake Nissan!! Will be buying my next car there for sure! More

by SueHoevet
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Recommend Dealer
Yes
Aug 14, 2025

Southlake Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you love Southlake Nissan and had an excellent experience with our team. We look forward to helping you find your next car when the time comes!

August 07, 2025

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They did the work I needed done and went over the vehicle. It was done the time frame they gave me. More

by Steve
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Recommend Dealer
Yes
Aug 11, 2025

Southlake Nissan responded

Thank you for your feedback! We’re happy to hear your service was completed on time and met your needs. We appreciate your business and hope to assist you again soon!

August 05, 2025

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Employee Rating

Told dealer day before the I was driving 4. 5 hours from Dayton, Ohio to see the vehicle. I would come with a cashiers check for most of the funds and right personal check. I was told there was More

by GreenBayJim
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

Aug 05, 2025

Southlake Nissan responded

Thanks for sharing your experience—it definitely sounds like a long trip and a bit of a mixed bag. It’s good to hear the process was relatively quick once you arrived and that you were able to find a truck that met your needs. Hopefully the vehicle proves to be worth the drive and effort in the long run. Safe travels in your new ride!

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