Brian Klie | Page 8

Everyone at Landers McLarty Subaru is professional yet very personable. Staff really seems to value customers and treat them with respect. No BS and no "fawning," just direct, pleasant, articulate, and very personable. Staff really seems to value customers and treat them with respect. No BS and no "fawning," just direct, pleasant, articulate, and easy to work with. Love that everyone seems to work well as a team to provide the best buying experience possible. Will definitely recommend dealership to others, and in fact, have already done so! More

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Went in to look at the new BRZ. They gave me a great price and the best customer service experience I've had at any dealership. I'd recommend them to anyone interested in buying a new or used car. price and the best customer service experience I've had at any dealership. I'd recommend them to anyone interested in buying a new or used car. More

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We had a great experience dealing with Landers McLarty--first on the phone and especially during the actually transaction. Al Hampton and Brian Klie were respectful and courteous... The best car b McLarty--first on the phone and especially during the actually transaction. Al Hampton and Brian Klie were respectful and courteous... The best car buying experience ever!!!! More

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Thomas and Brian were both friendly and helpful through my whole car buying experience. And they've also been helpful to my friends that ive brought there. my whole car buying experience. And they've also been helpful to my friends that ive brought there. More

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Brandon was a great salesman. He and Brian explained everything clearly and made sure I understood exactly what I was getting. I was very satisfied with my purchase and hope to buy another vehicle soon. everything clearly and made sure I understood exactly what I was getting. I was very satisfied with my purchase and hope to buy another vehicle soon. More

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Started my search on the internet! From my first email then follow up call from Conrad, to my 4th or 5th test drive, these guys are 1st class! I cannot say enough good things, and this page is not long then follow up call from Conrad, to my 4th or 5th test drive, these guys are 1st class! I cannot say enough good things, and this page is not long enough if I could write it all out! So I will sum it up like this. I was treated with the greatest respect! Shown every courtesy, even my 6 year old grand-son was treated excellent. Conrad's first call to me! got me to make the drive! What a really super nice man, sorry I didn't get to meet him in person! Brian then followed up with another call to offer more assistance! Excellent! So made the one and half hour drive to there place, and I got a say, it was so worth it! Nicholas, was so awesome! and very patient! I have to say I am not any easy person to please! Then working with Vinson to finalize, the paperwork. Super nice guy too! Thanks so much for making this new car purchase a very good experience! I love my CAR! More

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This will be wonderful news for many: New car buying can be fun. . .even for women! We had already decided that we were going to get a 2014 Forester, and we knew the options and even the colors we would co be fun. . .even for women! We had already decided that we were going to get a 2014 Forester, and we knew the options and even the colors we would consider. We also knew the dealer cost. We just had to find the right dealership. I contacted dealers in Georgia, Tennessee, and Alabama. Brian Klie delivered! We made the deal in a series of e-mails in which he thoroughly and directly responded to all my questions and concerns. We really liked our local dealership and salesperson, but in the end we had to go with Landers McCarty and Brian for price, timeliness, and responsiveness. Although Brian offered to deliver the car, we decided to go to Huntsville to finalize the deal. Good thing too! We decided while there that we really needed a second, economical car, and Brian made a great offer on an Impreza on the spot. I drove home in a great little car! My partner had to wait a few weeks for her custom-built Forester. She says, by the way, that it's the first time she's ever had a car that was a "destination in itself." As sales manager, Brian supported his staff by assigning the finalizing of the sales to Nicholas, an affable young man who, while still learning the ropes, was pleasant to work with. The only criticism I could give of the dealership is that the preparation of the first vehicle was incomplete and imprecise. I reported this to Brian, who immediately took it up with the appropriate department. They got the second one right, and I'll bet subsequent vehicles have been prepped more carefully also. I have already referred friends to Brian and will continue to do so with confidence that they will be treated with respect, transparency, and fairness. What more could you want in a dealership and sales manager? Oh, yes--I'll add the assurance that it IS to have fun buying a car! It's possible when you don't feel that you have to be on the defensive when you walk into the showroom. R-E-S-P-E-C-T is the word! More

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Brian was very good about answering all my questions and explaining everything to me. He even delivered the vehicle to me out of state, at no extra charge. When I got the vehicle he and Jodie explained all explaining everything to me. He even delivered the vehicle to me out of state, at no extra charge. When I got the vehicle he and Jodie explained all of the features of the vehicle to me and made sure that I had no more questions. I was given a number that I could call them if I had any questions or problems in the future. I am very happy and will definitely come to them again in the future! I will also be recommending them to everyone I know who is looking for a new vehicle! I am very thankful for all their help!!! More

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