Brian Kutzor
Brian Kutzor at Audi Wyoming Valley

Brian Kutzor

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
779 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

20 yrs, 9 mos

4.9

779 Reviews

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779 Reviews of Brian Kutzor

March 05, 2026

Dealership Rating
Employee Rating

Very professional and thorough Explained the process clearly and was friendly Was extremely organized and helpful More

by Dee
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 06, 2026

Audi Wyoming Valley responded

Hi Dee, Thank you for taking the time to share your experience. I’m really glad to hear that Brian took great care of you and made the process clear and easy to understand. Being professional, organized, and thorough is exactly what we aim for, and it’s great to see Brian recognized for that. We appreciate you choosing Audi Wyoming Valley and look forward to seeing you again when you’re back in.

March 04, 2026

Dealership Rating
Employee Rating

Absolutely the best service. Courteous and pleasant. Amenities while you wait. Great experience overall. Highly recommend. More

by DLISKOV7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Audi Wyoming Valley responded

Thank you for the great review and for recommending us. I’m glad to hear you had such a positive experience with our team and that you found everyone courteous and pleasant during your visit. We also try to make the time spent waiting as comfortable as possible, so I’m happy to hear the amenities helped make your visit more enjoyable. We truly appreciate you choosing Audi Wyoming Valley and look forward to seeing you again in the future.

March 02, 2026

Dealership Rating
Employee Rating

Excellent The facility provides excellent customer service. More people should purchase a vehicle from this dealership just for the care they give their customers. More

by josephrmontanez
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 06, 2026

Audi Wyoming Valley responded

Hi Joseph, Thank you for the kind words and for taking the time to share your experience. I’m really glad to hear you received excellent service and felt well taken care of during your visit. Brian does a great job making sure our clients have a smooth and positive experience, and I’ll be sure to pass your feedback along to him. Your recommendation truly means a lot to our entire team. We appreciate you choosing Audi Wyoming Valley and look forward to helping you again in the future.

February 26, 2026

Dealership Rating
Employee Rating

Always pleasant, knowledgeable. I love the Audi, but its your great service department that brings me back. Brian does a fabulous job!! More

by Iuppatty59
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 06, 2026

Audi Wyoming Valley responded

Thank you for the kind review. I’m really glad to hear our service department continues to take great care of you. It’s great to know the experience keeps you coming back. Brian does a fantastic job with our clients and I’ll be sure to pass along your compliments to him. We truly appreciate your continued trust in Audi Wyoming Valley and look forward to seeing you again at your next visit.

February 24, 2026

Dealership Rating
Employee Rating

Amazing service as usual! Always very happy to bring my business! Pleasant and accommodating! Never a problem. More

by AFRIEDMAN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Audi Wyoming Valley responded

Thank you so much for your continued trust and loyalty. It truly means a lot to us that you choose to bring your business back time and time again. Hearing that your experience was amazing as usual is exactly what we aim for. We work hard to make every visit pleasant, smooth, and accommodating, so knowing you feel that consistency speaks volumes to our team. We never take that kind of feedback for granted. Thank you again for your support. We look forward to taking great care of you next time.

February 21, 2026

Dealership Rating
Employee Rating

After having a horrible experience with the Fort Lauderdale Florida audi dealer ,i experienced what you would expect from a first rate car dealership , in your service department... thank you! More

by SISTEEMER1
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Feb 24, 2026

Audi Wyoming Valley responded

Thank you for sharing this with us. I’m really sorry to hear you had a frustrating experience elsewhere, but I’m glad our service team was able to turn that around for you. Providing a first rate experience is exactly what you should expect when you visit us. From clear communication to quality workmanship and follow through, our goal is to make sure you feel confident and well taken care of every step of the way. We truly appreciate you giving us the opportunity to earn your trust. If there is ever anything you need, please don’t hesitate to reach out. We’re here for you.

February 21, 2026

Dealership Rating
Employee Rating

Very courteous and very professional as always. Very attentive and pays attention to details Great More

by Marcyorro
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Feb 24, 2026

Audi Wyoming Valley responded

Thank you for your continued trust and for taking the time to share your feedback. It truly means a lot to us. We’re so glad to hear that you consistently find our team courteous and professional. Being attentive and paying close attention to the details is something we take pride in, because we know it makes a real difference in your overall experience. Thank you again for your loyalty and your kind words. We look forward to taking great care of you at your next visit.

February 20, 2026

Dealership Rating
Employee Rating

Fast friendly service I enjoy a loaner car and the text updates you send me. More

by JMALLOY1010
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Feb 24, 2026

Audi Wyoming Valley responded

Thank you for the great review and for coming back to see us again. We’re glad to hear the service felt fast and friendly. We know how important convenience is, so having a loaner ready and keeping you updated by text are small things that make a big difference during your visit. We appreciate your trust and your continued business. We’ll be ready for you whenever you need us next.

February 19, 2026

Dealership Rating
Employee Rating

Very easy and smooth Thorough and always keeping me up-to-date at every step of the way More

by PAGYNOGIRL
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Feb 24, 2026

Audi Wyoming Valley responded

Thank you for the kind words and for trusting us with your vehicle. We’re really glad to hear your experience felt easy and smooth. That’s exactly what we work toward every day. Staying thorough and keeping you updated at every step is a big part of how we do business. No guessing, no surprises, just clear communication from start to finish. We appreciate you taking the time to share your feedback and look forward to seeing you again next time.

February 19, 2026

Dealership Rating
Employee Rating

Easy scheduling online. Excellent customer service. Addressed all concerns Will continue taking my Audi there. More

by CINDFREE19
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Feb 24, 2026

Audi Wyoming Valley responded

Thank you for the great review. We really appreciate you taking the time to share your experience. We’re glad the online scheduling was easy and convenient. We know life gets busy, so being able to book service quickly and without hassle matters. It’s also great to hear that our team addressed all of your concerns and delivered the level of customer service you expect. Your continued trust in us to care for your Audi means a lot. We look forward to seeing you at your next visit and keeping everything running exactly the way it should.

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