Brian Kutzor
Brian Kutzor at Audi Wyoming Valley
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Brian Kutzor | Page 2

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
455 Reviews
4.9

455 Reviews

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455 Reviews of Brian Kutzor

April 01, 2024

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Employee Rating

Came in for Pa inspection. Car needed front tires. Brian suggested 2 takeoff tires to save me a few dollars. He was very helpful More

by BXBOMB23
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 01, 2024

Audi Wyoming Valley responded

We're glad to know that Brian was able to assist you with your car's inspection and tire needs at Audi Wyoming Valley. We always aim for customer satisfaction, so it's great to hear about our team going the extra mile!

April 01, 2024

Dealership Rating
Employee Rating

Excellent service. Even washed my vehicle afterward! Brian is always friendly and helpful as well. More

by DIANEDALB
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 02, 2024

Audi Wyoming Valley responded

We're thrilled Brian and the Audi Wyoming Valley Team could provide welcoming and thorough service! Thank you for the stellar review. Safe travels, and we'll see you next time!

March 31, 2024

Dealership Rating
Employee Rating

Very Responsive representatives who took care of the service quickly and kept me informed of the progress. More

by CLIFFINS115
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 01, 2024

Audi Wyoming Valley responded

Cliff, we're glad to know you had a positive experience with our team at Audi Wyoming Valley. Keeping customers informed and providing efficient service is always our goal. Thanks for your review!

March 31, 2024

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Employee Rating

He kept me up to date and allowed extra time with a loaner until all work was completed More

by Eric L
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 01, 2024

Audi Wyoming Valley responded

Thank you, Eric, for stopping by to leave Audi Wyoming Valley a wonderful review!

March 31, 2024

Dealership Rating
Employee Rating

He's honest and friendly. They don't xxxxxxxx me when I ask questions. He's a great asset to your company More

by MichaelHedrick
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Apr 01, 2024

Audi Wyoming Valley responded

Michael, we appreciate your feedback! We're glad to know that our team at Audi Wyoming Valley has been able to provide you with honest and friendly service. Thanks for the review!

February 29, 2024

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Thought I was going to buy a Mercedes drove away in a 2024 Audi a8. More

by BRIANLONERGAN55
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 07, 2024

Audi Wyoming Valley responded

Thank you for choosing our Audi A8 over a Mercedes! We're thrilled to hear that your experience with our vehicle exceeded your expectations. The Audi A8 is renowned for its luxurious design, advanced technology, and superior performance, making it a compelling choice for those seeking the pinnacle of automotive excellence. We appreciate your decision to drive away in one of our vehicles, and we're confident that you'll continue to enjoy every moment behind the wheel of your new Audi A8. Should you have any questions or need further assistance, please don't hesitate to reach out. Welcome to the Audi family!

February 29, 2024

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Service was excellent and Brian Kutzor and the team went above and beyond. Everything was completed promptly! More

by SJESUIT3717
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 07, 2024

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service and that Brian Kutzor and our team went above and beyond to meet your needs. Providing prompt and exceptional service is always our top priority, and we're delighted that we were able to deliver that for you. We truly appreciate your feedback and look forward to serving you again in the future!

February 16, 2024

Dealership Rating
Employee Rating

Excellent job with on demand services. I walked in and from the start I nee I was in good hands. I would like to say to Mr brian and all the staffs that participated with making my Audi ru More

by Pmptransportinggoods
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 07, 2024

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our on-demand services. Providing exceptional service and making our customers feel confident from the moment they walk in is always our top priority. I'll be sure to pass along your kind words to Brian and the rest of our dedicated staff. They work tirelessly to ensure that each customer receives the highest level of care and attention to detail. It's fantastic to hear that they were able to make your Audi run and feel like new again. Thank you for choosing us to take care of your vehicle, and please don't hesitate to reach out if you ever need anything in the future. We look forward to serving you again!

February 14, 2024

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Employee Rating

He was very kind and explained everything very well. I really appreciate his compassion and time. I wasn't happy with finding out about the situation with our engine and that this is happening to a lot More

by vtemple1965
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 07, 2024

Audi Wyoming Valley responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or frustration caused by the situation with your engine. We understand how important it is for our customers to feel informed and supported throughout their ownership experience. We truly value your loyalty as a six-time Audi owner, and it saddens us to hear that this experience has led you to reconsider your future with us. Rest assured, we take your concerns seriously, and we will make every effort to address them promptly. If you haven't already, we encourage you to reach out to our customer service team or your preferred Audi dealership to discuss your concerns further. Your satisfaction is our top priority, and we are committed to resolving any issues you may have. Once again, we appreciate your feedback and the opportunity to improve. Thank you for choosing Audi, and we hope to regain your trust in the future.

February 14, 2024

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Employee Rating

Got what I came in for, I was taken great care of , all in a timely manner! More

by MAZA121
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Mar 07, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you got exactly what you came in for and that you were taken care of exceptionally well. Providing timely service is always a top priority for us, and we're glad to see that reflected in your review. We appreciate your support and look forward to serving you again in the future!

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