Brian Lucas
Brian Lucas at Moritz Kia Alliance

Brian Lucas | Page 16

Service Advisor

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0
190 Reviews

Languages Spoken

English English

5.0

190 Reviews

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190 Reviews of Brian Lucas

August 29, 2020

Dealership Rating
Employee Rating

Bought my 2017 Sorento from this dealer, has always provided the best possible service, giving a great after sales experience, to a great vehicle and a great price! More

by Walter Stokes
Recommend Dealer
Yes

Other Employees Tagged: Jason Burkhart, Steve Van Cleave

Sep 02, 2020

Moritz Kia Alliance responded

Thank you so much for this wonderful feedback, Walter! We're so glad you came to see us for your vehicle. It's fantastic to know our team helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Best, The Moritz Kia Alliance Team

August 29, 2020

Dealership Rating
Employee Rating

They were friendly and took care of my issues quickly ...then updated me on other services that needed to be done . I was ready to go in no time .. More

by Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Moritz Kia Alliance responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Best, The Moritz Kia Alliance Team

August 26, 2020

Dealership Rating
Employee Rating

Great service and customer service at its best. They worked until they found out what was wrong with my Sorento. Calls made to me to keep informed what was going on. More

by nlkraus68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 31, 2020

Moritz Kia Alliance responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, The Moritz Kia Alliance Team

August 19, 2020

Dealership Rating
Employee Rating

Gary is the service depart is awesome! He went over and above to get my car fixed quickly! So happy, thank you so very much! More

by Marjie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary

Aug 21, 2020

Moritz Kia Alliance responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Moritz Kia Alliance Team

July 30, 2020

Dealership Rating
Employee Rating

I am always treated courteously when I visit this dealership. I get good service and am treated fairly. I feel comfortable relying on them to keep my car in a reliable condition. More

by pmstandley
Recommend Dealer
Yes
Aug 03, 2020

Moritz Kia Alliance responded

Thank you so much for taking the time to share your kind words about your experience at Moritz Kia Alliance! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Moritz Kia Alliance Team

July 15, 2020

Dealership Rating
Employee Rating

I have worked with them for several years and have always been pleased with their service and professionalism. Brian Lucas is a top-notch service advisor who has truly been attentive and thorough at his jo More

by Jeff Craddock
Recommend Dealer
Yes
Jul 16, 2020

Moritz Kia Alliance responded

Jeff, thank you for the feedback! We are happy to hear about your positive experience at Moritz Kia Alliance, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Moritz Kia Alliance Team

June 01, 2020

Dealership Rating
Employee Rating

Excellent Service Took my wife’s Soul in for it’s scheduled oil change. Brian Lucas was excellent as always. Very friendly and knowledgeable. Changed oil and let me kno More

by RobertB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2020

Moritz Kia Alliance responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Moritz Kia Alliance Team

May 25, 2020

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Employee Rating

They were very friendly and quick to approach me when I drove in .. kept me informed and came and got me the minute it was ready . More

by Kitty
Recommend Dealer
Yes
May 29, 2020

Moritz Kia Alliance responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, The Moritz Kia Alliance Team

May 06, 2020

Dealership Rating
Employee Rating

Made an appointment for the next day, went in early, they took us in immediately to get the oil changed, they found a nail in my tire, they came in to tell me then they fixed it right away. We were in and ou More

by Joyce Weatherford
Recommend Dealer
Yes
May 08, 2020

Moritz Kia Alliance responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Moritz Kia Alliance Team

April 28, 2020

Dealership Rating
Employee Rating

The service department and personnel at Moritz KIA (Alliance) are very good. Although I did not buy my vehicle from this dealer, I have and will continue to have this location service the vehicle. Go More

by jimmy.boen12
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field

Apr 29, 2020

Moritz Kia Alliance responded

We appreciate the kind words, Jimmy. We look forward to seeing you again in the future! Best, The Moritz Kia Alliance Team

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