Brian Lucas
Brian Lucas at Moritz Kia Alliance

Brian Lucas | Page 15

Service Advisor

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

Contact Me
5.0
190 Reviews

Languages Spoken

English English

5.0

190 Reviews

Write a Review

190 Reviews of Brian Lucas

June 08, 2022

Dealership Rating
Employee Rating

I needed to wait for the service to be complete due to the driving distance, so I took my work computer along anticipating a long wait. I had barely gotten my computer booted when they called my name sayi More

by Jamesmasseymontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Steve Van Cleave

Jun 13, 2022

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

June 08, 2022

Dealership Rating
Employee Rating

Brian Lucas did an excellent job with my recent service appointment. I always received excellent service by the Moritz KIA Alliance service team. I continue to refer this team to everyone driving a KiA. More

by bcrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2022

Moritz Kia Alliance responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, The Moritz Kia Alliance Team

June 04, 2022

Dealership Rating
Employee Rating

Fast friendly fair and quality service I drive 30 miles out of my way to this particular dealership. More

by calvinnking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Steve Van Cleave

Jun 08, 2022

Moritz Kia Alliance responded

Thank you so much for taking the time to write such great feedback. Best, The Moritz Kia Alliance Team

June 03, 2022

Dealership Rating
Employee Rating

Brian in service was so pleasant. Felt great leaving knowing he was there to make my experience pleasant. Thank you Brian! Keep it up!! More

by jenniferlersch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

January 19, 2021

Dealership Rating
Employee Rating

Been having trouble with engine light for a while very happy to get problem finally fixed. Kia aliance was very helpful and quick with answers and fix. That im very grateful for thank you kia alianc More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

January 19, 2021

Dealership Rating
Employee Rating

Always great service. Brian always goes above and beyond. Would recommend Moritz Kia of Alliance to all my friends. I purchased two cars here and have had them serviced here since I purchased them. More

by bribiesca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Moritz Kia Alliance responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Moritz Kia Alliance Team

January 01, 2021

Dealership Rating
Employee Rating

Service Dept was polite and accommodating in making the service appointment. Service was completed within the time frame promised, checkout was efficient. Will definitely return. More

by Frances.Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Jason Burkhart, Tim Gough, Steve Van Cleave

Jan 06, 2021

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

December 09, 2020

Dealership Rating
Employee Rating

Looked to purchase a new car without the need for a cosigner and Moritz Kia Alliance made it happen. The service and care I received surpassed anything I've ever received anywhere ever, including my la More

by Sarahlivar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Bethel, TJ Han

Dec 11, 2020

Moritz Kia Alliance responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. We look forward to seeing you back again in the future. Take care! Best, The Moritz Kia Alliance Team

November 05, 2020

Dealership Rating
Employee Rating

Disappointed in lease buyout deal and not receiving any follow up after visit no loyalty consideration after being a Kia customer for 9 years service department is awesome and treats customers respectful More

by Rdumondjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Dobrow, Steve Van Cleave

Nov 11, 2020

Moritz Kia Alliance responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Moritz Kia Alliance Team

October 20, 2020

Dealership Rating
Employee Rating

The service manager was very friendly and thorough. I thought I would be leaving the vehicle in service for a couple of days due to the multiple issues I was having. They found out what my problem was in More

by Mark Pierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Moritz Kia Alliance responded

We really appreciate your feedback, Mark. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Best, The Moritz Kia Alliance Team

...
15
...