Brian Lucas
Brian Lucas at Moritz Kia Alliance

Brian Lucas | Page 9

Service Advisor

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0
190 Reviews

Languages Spoken

English English

5.0

190 Reviews

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190 Reviews of Brian Lucas

May 10, 2023

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Always exceptional service. Keeps me up to date on all preventive maintenance. Great service in every way. Thank you. More

by Glenn
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Steve Van Cleave

May 15, 2023

Moritz Kia Alliance responded

Thank you for this amazing review! We really appreciate your business. Best, The Moritz Kia Alliance Team

May 09, 2023

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I am not the type to write comments or reviews but when good service is tended, it's due. Brian Lucas and the mechanics that worked on my car never fails to give top notch service to their customers. I onl More

by jackiemullens
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Recommend Dealer
Yes
May 11, 2023

Moritz Kia Alliance responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Moritz Kia Alliance Team

May 04, 2023

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People are really polite and service is quick and efficient. Work is done well as far as I can see. More

by Baba
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Steve Van Cleave

May 10, 2023

Moritz Kia Alliance responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Moritz Kia Alliance Team

May 04, 2023

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Fast smooth service, nice customer lounge. Only suggestion would be to add little creamers for the coffee rather than the powdered stuff). :-) More

by lenaburgs
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Recommend Dealer
Yes
May 10, 2023

Moritz Kia Alliance responded

We appreciate the kind words, Lena. We look forward to seeing you again in the future! Best, The Moritz Kia Alliance Team

April 29, 2023

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Great service and communication. The vehicle was completed in a timely manner and was washed washed before I picked it up. More

by Langleytx
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Field , Steve Van Cleave

May 03, 2023

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

April 26, 2023

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The dealership was spotless. The employees were thoughtful and respectful. I was kept informed of the progress and any extras were approved by me first More

by 940
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Recommend Dealer
Yes
May 01, 2023

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

April 20, 2023

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Love their waiting area/lobby the BEST. Customer is updated via texts or personal updates during service wait. Service is polite, quick, dependable and reasonably priced. ALL their assoc More

by boy-waddles.06
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Recommend Dealer
Yes

Other Employees Tagged: Ladies at the checkout area 😀

Apr 25, 2023

Moritz Kia Alliance responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Moritz Kia Alliance Team

April 15, 2023

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We have purchased three Kia vehicles from Moritz Kia. Service has been excellent.Brian Luke’s at Alliance has always gone above what was expected. More

by Bobbymary63
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Recommend Dealer
Yes
Apr 19, 2023

Moritz Kia Alliance responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Moritz Kia Alliance Team

April 13, 2023

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We had a bulge show up in one of our tires. I had my wife stop by with no appointment and they fixed the problem so that way she wouldn’t get stranded somewhere with a flat tire. This place is More

by mjmcclimans
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Recommend Dealer
Yes

Other Employees Tagged: Inderjeet "Andy" Singh

Apr 19, 2023

Moritz Kia Alliance responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Moritz Kia Alliance Team

April 03, 2023

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This dealership is amazing and has always taken care of me and my family. No matter what is going on. The service department is outstanding and the sales department likewise. More

by mcclimansjl
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Recommend Dealer
Yes
Apr 06, 2023

Moritz Kia Alliance responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Moritz Kia Alliance, we value our customers and we look forward to seeing you down the road. Best, The Moritz Kia Alliance Team

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