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Brian Lucas
Brian Lucas at Moritz Kia Alliance

Brian Lucas | Page 8

Service Advisor

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0
190 Reviews

Languages Spoken

English English

5.0

190 Reviews

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190 Reviews of Brian Lucas

August 12, 2023

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Employee Rating

Professional staff. Timely service. I trust their work. Waiting area is comfortable. Maintaining my vehicle is easy. More

by VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2023

Moritz Kia Alliance responded

To say thank you is not enough, VP! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Moritz Kia Alliance again! Best, The Moritz Kia Alliance Team

Aug 17, 2023

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Moritz Kia Alliance Team

July 31, 2023

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The whole experience was great! It always is when I’m there. From my purchase to my service, it’s always a very pleasant day. Thank you all for your great hospitality and service . More

by Ninnagambles.bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field, Arshad "Archie" Shekha , Steve Van Cleave

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Aug 03, 2023

Moritz Kia Alliance responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, The Moritz Kia Alliance Team

July 13, 2023

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Employee Rating

Brian Lucas is Awsome he always take care of us great job keep it up More

by arshadshekha81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

July 10, 2023

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Very professional and everyone was extremely courteous. Can’t remember the service reps name but took great care. More

by Sharron58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Moritz Kia Alliance responded

Sharron, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

June 22, 2023

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Employee Rating

I've been going to this dealership since I moved to the area 8 years ago and I've never had a complaint. The service is always great and their employees are friendly. More

by Kimberlymay.1981
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jenna in Service

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Jun 27, 2023

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

June 02, 2023

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Brian Lucas was prompt and friendly. They definitely make sure you are taken care of. More

by Sarahhams5790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Field

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Jun 07, 2023

Moritz Kia Alliance responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Moritz Kia Alliance Team

May 18, 2023

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Jenna was great. I resent you asking me to leave 15 words. You are lucky to ge an answer More

by sndrchrstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Van Cleave

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May 24, 2023

Moritz Kia Alliance responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team

May 18, 2023

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Would love to recommend Kia to all my friends, great service and vary friendly people that answer all your questions . More

by Garry.carlstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Vick, Charlie Field, Kevin White, Matt Ducote , James Honeycutt, Bruce Lindeman, Steve Van Cleave

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May 18, 2023

Garry.carlstrom responded

5 Star Service

May 16, 2023

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Employee Rating

Service center is very friendly and inviting. They always keep me informed on the progress of my vehicle More

by coryusmc84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2023

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

May 12, 2023

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Employee Rating

This dealership is the greatest, my service rep. is the best & always takes care of all my needs… More

by bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2023

Moritz Kia Alliance responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Moritz Kia Alliance Team

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