Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 20

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
351 Reviews
5.0

351 Reviews

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351 Reviews of Brian McCoy

October 27, 2021

Dealership Rating
Employee Rating

Always receive excellent service/communication from Brian McCoy. He has been my service rep for many years now. Doesn't disappoint. More

by LP
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Oct 28, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2021

Dealership Rating
Employee Rating

Always good service from Brian McCoy, he has been my agent for seven years. Very knowledgeable. More

by arjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 24, 2021

Dealership Rating
Employee Rating

Brian and the Parts & Service staff are always attentive. They clearly communicate my vehicle needs. More

by Dr B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this amazing review! Making sure our clients are happy is our top priority. Thank you so much for sharing your experience with our service center, and Brian! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2021

Dealership Rating
Employee Rating

Excellent service . I have dealt with this service department for many years and the service has been great. Brian McCoy is very professional and it is a pleasure to deal with him. More

by kmon091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about Thank you so much for sharing this wonderful feedback about Brian McCoy and our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager

October 12, 2021

Dealership Rating
Employee Rating

Brian is always very professional, and went out of his way to schedule service for my vehicle on short notice. The lounge was clean, easy to work in, and provided great coffee and snacks. More

by geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2021

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Brian and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 07, 2021

Dealership Rating
Employee Rating

The team at Princeton MB are very professional and showed a high level of courtesy. Compared to the dealership that I bought my car, they were honest and was able to articulate the needs of my car to me with More

by Benzforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2021

Dealership Rating
Employee Rating

Excellent Customer Service at Mercedes of Princeton. Very consistent every time! Very professional and personal every time. Love the car as well! More

by allanconover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 24, 2021

Dealership Rating
Employee Rating

As usual everything was great. The receptionists were efficient and Brian McCoy, my service advisor is the consummate professional. More

by ajlearningplus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 25, 2021

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Brian and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 23, 2021

Dealership Rating
Employee Rating

Dale Cook in Sales and Brian McCoy in Service are very professional and have been a pleasure to work with. I have leased and purchased 3 Mercedes in the past 5 years and will go to no other MB dealership. More

by Michael T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook

Aug 25, 2021

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 05, 2021

Dealership Rating
Employee Rating

Always pleasant, alway professional, always satisfied. The receptionist was especially and extremely cordial and efficient. Use of the loaner car was essential for me. I would recommend Mercedes Benz o More

by dradko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Brian and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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