Brian Mchayle

great experience from start to finish which is why i'm a repeat customer.. a very smooth transaction with attention to detail on the paper work and the delivery repeat customer.. a very smooth transaction with attention to detail on the paper work and the delivery More

by TJKEEGAN Verified Customer Verified Customer

Print

I honestly can’t say enough good things about my experience at Steingold Volvo in Pawtucket. This was, without a doubt, the best dealership experience I’ve ever had. As soon as I walked through t experience at Steingold Volvo in Pawtucket. This was, without a doubt, the best dealership experience I’ve ever had. As soon as I walked through the door, I was greeted by a wonderful woman and gentleman who were both incredibly friendly, welcoming, and had great smiles. What immediately stood out to me was how calm and laid-back the atmosphere was. There was absolutely no pressure or pushiness, which can unfortunately be common at some dealerships. I was then introduced to Brian, and he was fantastic from start to finish. I told him exactly what I was looking for, and he didn’t waste my time. We went over the numbers right away and got straight to what I wanted to accomplish. I then took the vehicle for a test drive and was more than happy with it. Michael was absolutely great. He is such a genuinely nice person, and I really enjoyed talking with him. He made the experience even more enjoyable and was great to work with throughout the process. Seth was another huge help. He took the time to walk me through all of the technology and show me all the ins and outs of the vehicle. Having someone take the time to explain everything and answer my questions was an amazing help. I really appreciated that extra attention. The financing process took less than 40 minutes, and before I knew it, my vehicle was ready to go. One thing that really impressed me was that I didn’t even have to worry about bringing my rental car back. Since they work with Enterprise, I was able to leave the rental right there at the dealership, which made the entire process incredibly convenient. Everyone I dealt with was amazing, professional, friendly, and genuinely made me feel like a valued customer. The entire experience was smooth, stress-free, and completely different from the typical car-buying experience. A huge thank you to Brian, Michael, Seth, and the entire team at Steingold Volvo for making this such an incredible experience. You’ve definitely earned a customer for life. I will absolutely be recommending Steingold Volvo to my family and friends! More

Print

Professional without pushy sales tactics and knowledgeable. Seth was great along with Brian, overall good experience. knowledgeable. Seth was great along with Brian, overall good experience. More

Print

This is my fifth Volvo and I wouldn't want to go anywhere else Very friendly and professional else Very friendly and professional More

by Htwalsh Verified Customer Verified Customer

Print

They are the best Volvo dealer in Rhode Island and Michael Bernardo is also a terrific and trusted employee. Michael Bernardo is also a terrific and trusted employee. More

by DAVIDKOTOK Verified Customer Verified Customer

Print

Great Experience. I felt that I could trust them. Looking forward to owning my first Volvo! I felt that I could trust them. Looking forward to owning my first Volvo! More

by suzannemonroe1 Verified Customer Verified Customer

Print

All the personnel we dealt with were very kind, helpful, diligent, and available. Of special note, Jennifer Jaime worked tirelessly to obtain our car registration despite obstacles related to issues outside diligent, and available. Of special note, Jennifer Jaime worked tirelessly to obtain our car registration despite obstacles related to issues outside of the dealership’s control. More

by KPIP Verified Customer Verified Customer

Print

Brian is a terrific professional in every way. Relaxed and easy and organized process. Thanks, Brian. I appreciate how smoothly it all went! Relaxed and easy and organized process. Thanks, Brian. I appreciate how smoothly it all went! More

by ERINIELLIOTT7 Verified Customer Verified Customer

Print

I had an outstanding experience purchasing my Volvo from Steingold Volvo, thanks to Brian McHayle. From the moment I walked in with my daughter, I never felt pressured or rushed into making a decision. Bria Steingold Volvo, thanks to Brian McHayle. From the moment I walked in with my daughter, I never felt pressured or rushed into making a decision. Brian took the time to listen to exactly what I wanted and needed, answered every question thoroughly, and explained everything in a way that was easy to understand. As a woman shopping for a vehicle, I truly appreciated that he treated me with respect and never made me feel "less than" or talked down to me. There was absolutely no overselling or trying to push features I didn't want. Instead, he focused on helping me find the right vehicle for my needs. Brian made what can often be a stressful experience enjoyable and comfortable. His knowledge, professionalism, honesty, and patience are exactly what every car buyer hopes for. I highly recommend Brian McHayle and Steingold Volvo to anyone looking for a no-pressure, first-class car-buying experience. And as for Volvo XC60—I absolutely love it! Every day I discover another feature that makes me appreciate it even more. It's comfortable, beautifully designed, and a pleasure to drive. I couldn't be happier with my purchase. Thank you, Brian, for helping me find the perfect vehicle! More

by URIMOM3 Verified Customer Verified Customer

Print

Buying a car here is like nothing my husband or I have ever experienced. The entire process was simple, well explained and answered every questions we had. We dealt with Brian and there was no back and fo ever experienced. The entire process was simple, well explained and answered every questions we had. We dealt with Brian and there was no back and forth. We were deciding between 2 models and Brian laid out the differences in a clear and concise manner. There were no “sales” pitches or let me go get my manager. ZERO pressure either way. When I saw the car I wanted it needed to be cleaned as it just came on the lot. We were to pick it up in 2 days. Got a call the next afternoon- the car was ready. Steve was so friendly and had everything ready to go. You could tell the customer experience is everything to this business. Then someone took the time to show us all the features and get all the technology hooked up- we had NEVER had someone do that before. My husband is good with technology but this gentleman showed us both some tricks and tips- so grateful for the tutorial- and what a nice young man. I work for a company that prides themselves on world class customer service and it was so nice to be on the receiving end of an experience like that from a local small business. Thanks again- we love the car! More

Print