Brian Presley | Page 9

First time getting the oil changed in my new truck. Process was very simple and quick Process was very simple and quick More

by mksweather Verified Customer Verified Customer

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I bought a car 5 years ago and almost had it paid off. Coolant leaked through out my engine. Something I couldn't control. I took it to ford for everything and they never said anything or any signs of it. Coolant leaked through out my engine. Something I couldn't control. I took it to ford for everything and they never said anything or any signs of it. Then tried to tell me it would cost 8000 to fix it leaving me to pay the small remaining balance. Strong arming me to sell it to them for 1000. I will never give ford a penny of my money again. I regret ever stepping foot in that scam car dealership. More

by CLINTR3225 Verified Customer Verified Customer

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Brian was quite a gem. He took good care of me and my vehicle! Thank you Brian He took good care of me and my vehicle! Thank you Brian More

by NRAWLINGS56 Verified Customer Verified Customer

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we had a great experience everyone was great and we will be definitely back thanks be definitely back thanks More

by JOEYLOCKE990 Verified Customer Verified Customer

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Service manager (Brian) was excellent. Very knowledgeable person about the repairs needed and the Ford processing of warranty claims. Brian was very professional, courteous and helpful for Very knowledgeable person about the repairs needed and the Ford processing of warranty claims. Brian was very professional, courteous and helpful for the entire repair. More

by kr Verified Customer Verified Customer

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First come first served. Waited about 90 minutes and got my oil changed and tires rotated. Easy peasy. Waited about 90 minutes and got my oil changed and tires rotated. Easy peasy. More

by garyv Verified Customer Verified Customer

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They jacked up a repair price quote by 1000 dollars. I'll never go there again for repairs. They quoted a price of 1700 dollars and I said that's great because Pruitt's said they would do it for 4500 I'll never go there again for repairs. They quoted a price of 1700 dollars and I said that's great because Pruitt's said they would do it for 4500 dollars. Then the guy said wait let me talk to my manager. Then he came back with a price that was a 1000 dollars higher. That xx in my book. I called Eckenrod ford in cullman and they gave me a better price and they completed the with in three days of me calling them. I'll never go to Layton or Pruitt dealerships ever again. More

by DAVEY22.DL Verified Customer Verified Customer

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I was at the dealership getting my truck serviced and 2 tire pressure sensors replaced. I was there for 4 1/2 hours. The only complaint I have is the time it took to service my truck, extremely too long. tire pressure sensors replaced. I was there for 4 1/2 hours. The only complaint I have is the time it took to service my truck, extremely too long. More

by Nickie Tidmore Verified Customer Verified Customer

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Oddity; miles to empty was +/-400 but showed 262 after reprogramming. It’s now reading 274 but hasn’t fully reset (it’s Saturday, he was out Friday). reprogramming. It’s now reading 274 but hasn’t fully reset (it’s Saturday, he was out Friday). More

by DOUG.KEEL Verified Customer Verified Customer

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Great trustworthy service by qualified people! Just wish the prices for services would quit going up. Just wish the prices for services would quit going up. More

by KRUNAGER Verified Customer Verified Customer

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