Brian Presley
Brian Presley at Lynn Layton Ford

Brian Presley | Page 9

Service Manager

Lynn Layton Ford

3300 U.S. 31
Decatur, AL 35603

4.7
93 Reviews
4.7

93 Reviews

Write a Review

93 Reviews of Brian Presley

June 11, 2023

Dealership Rating
Employee Rating

Still waiting for parts for recall issued over a year ago. Had to remind service of a newer recall that resulted in them having to extend service visit to complete. More

by awright3454
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Miller, Jim Rohr

June 08, 2023

Dealership Rating
Employee Rating

Best service department, excellent people, convenient. , honest, fair. I wouldn’t go to any other dealership. More

by TPRESLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

June 30, 2022

Dealership Rating
Employee Rating

Great service and sales staff ! I make the 95 mile drive to do business with Lynn Layton Ford because I know they take care of their customers and truly appreciate your business. More

by Garylynnporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 11, 2022

Dealership Rating
Employee Rating

The most challenging part of our experience was trying to get someone to answer our phone call when we reached out to check on the status of the truck. We tried several times between our travel back from a More

by hvthompson82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

March 01, 2022

Dealership Rating
Employee Rating

I APPRECIATE THE GREAT STAFF WHO VERY RADIDLY ASSIST TO CORRECT ISSUE ON MY TRUCK! thanks! More

by CHELCIE
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

August 27, 2021

Dealership Rating
Employee Rating

The sales staff and others are always pleasant to deal with. I recommend them to all my friends. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 20, 2021

Dealership Rating
Employee Rating

Great reliable service. Friendly professional staff that makes you feel like you are a priority and not just a number. Comfortable waiting room with good coffee. More

by Drhunter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller

June 19, 2021

Dealership Rating
Employee Rating

I am very happy with the service I received. The employees are helpful and the service is very fast. I continue to go back to them. More

by alippitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr, Rusty McDonald , Skylar

June 06, 2020

Dealership Rating

Service department The service department has been very nice to work with. Skylar kept me informed about the repair. I Will be back because of him. The service manger wa More

by Johnson1262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Skylar

Aug 04, 2020

Lynn Layton Ford responded

Thank you for the positive review about Skylar and our service facility. We really appreciate your feedback!

June 05, 2020

Dealership Rating
Employee Rating

The Works package I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an More

by jmtibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2020

Lynn Layton Ford responded

Thank you so much for doing business with us for 10 years and we thank you for recommending our service department. Brian, Joe, and Skyler greatly appreciate you!

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