Brian Risner | Page 4

Helpful and quick service. No issues when purchasing our vehicle. Sales rep and financial team were great No issues when purchasing our vehicle. Sales rep and financial team were great More

by michaelmcdon96 Verified Customer Verified Customer

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Without question the smoothest, most hassle free vehicle purchase I've ever made! Brian Risner was on point in every way from start to finish. I really appreciated his follow up after the sale to make sure purchase I've ever made! Brian Risner was on point in every way from start to finish. I really appreciated his follow up after the sale to make sure everything was handled to my satisfaction. Great job! More

by jwilson25 Verified Customer Verified Customer

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Service appointment scheduled for 1:30pm. I waited in lobby. At 4:30pm my truck was in same spot and work had not begun yet. I have had service done on my truck at this place for last year and a half a lobby. At 4:30pm my truck was in same spot and work had not begun yet. I have had service done on my truck at this place for last year and a half and have consistently gotten very poor, slow service. Service manager said he would make sure I would receive better service, but didn’t happen when I took it in last appointment. Very disappointed. More

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The only improvement I can see is that one hour and 45 minutes seems to be overly long for an oil change and tire rotation. minutes seems to be overly long for an oil change and tire rotation. More

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Great laid back attitude ar Jim Hudson Ford. Made it easy to say yes or no to our choice. Showed us lower cost options. to say yes or no to our choice. Showed us lower cost options. More

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Dealership and staff made you feel welcomed upon arrival. Everyone I had the privilege of meeting was very friendly and professional. Wasn’t a high pressure environment. I will be coming back for future vehi Everyone I had the privilege of meeting was very friendly and professional. Wasn’t a high pressure environment. I will be coming back for future vehicle purchases. More

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Went to multiple dealerships in the area and was told they couldn't order the truck I wanted and Jim Hudson delivered. they couldn't order the truck I wanted and Jim Hudson delivered. More

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Worst dealer I have done business with. Sales and service both lied to me. They wouldn’t even fix a recall on a vehicle under factory warranty. This place is an over priced joke. Steer clear of this place! both lied to me. They wouldn’t even fix a recall on a vehicle under factory warranty. This place is an over priced joke. Steer clear of this place! More

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Prompt attention at intake. Took about 3 hours to complete including check out. No hand off from technician to service coordinator who left for lunch leaving my car and me waiting 30 minutes until I complete including check out. No hand off from technician to service coordinator who left for lunch leaving my car and me waiting 30 minutes until I walked to the service entry and had to ask for help. No one acknowledged me standing there. More

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Good Service, but charging a $499 closing fee is a ripoff. Even Dick Dyer only charges $225. The closing fee sours an otherwise good experience and leaves a bad taste in your mouth. ripoff. Even Dick Dyer only charges $225. The closing fee sours an otherwise good experience and leaves a bad taste in your mouth. More

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