Brian Turnbow

From beginning to end of transaction, everyone was so kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. More

by CINDYRUPIPER Verified Customer Verified Customer

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Good customer service, knowledgeable about their product, friendly personable staff, appropriate follow up, clean and pleasant waiting area. friendly personable staff, appropriate follow up, clean and pleasant waiting area. More

by rkcoop Verified Customer Verified Customer

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Dealership is always clean and neat, very nice facilities. Alan Morgan is excellent at what he does, very knowledgeable about the vehicles, worked thru ordering, keeping us up to date on arrival facilities. Alan Morgan is excellent at what he does, very knowledgeable about the vehicles, worked thru ordering, keeping us up to date on arrival and thorough on delivery!! Dee in finance is very gracious and efficient. The folks in service are all good also!!! More

by HAMPTONAHOLCOMB Verified Customer Verified Customer

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Bluff City was excellent! They exceeded my expectations BY FAR! Minutes after leaving the dealership, I noticed a small rock peck on my windshield. I contacted the salesperson They exceeded my expectations BY FAR! Minutes after leaving the dealership, I noticed a small rock peck on my windshield. I contacted the salesperson to ask if the rock peck had been treated to prevent it from spreading. I was not asking Bluff City to treat it, I was only asking if it had been treated or not so I could get it done if it had not been. Well, it had not been but they had me bring the car back to the dealership. The service technicians repaired the rock peck. You can’t even see where it was. I literally thought they had installed a new windshield. Then, I get an emailed receipt that’s showed no charge?!? I asked several times about paying for it but was told that it was no charge. Everyone in this dealership from the receptionist to the sales person to finance dept to the service technicians to the owners are all knowledgeable, respectful, and professional. It truly has a family feel when you walk in the door. I am a first time customer and I can’t imagine ever going anywhere else!! More

by vickialmond Verified Customer Verified Customer

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It was awesome Everything i come there i get the best service car .. Great service!!!! service car .. Great service!!!! More

by martindodson55 Verified Customer Verified Customer

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My experience with the dealership has been good although I have trouble contacting someone when calling to schedule and appointment. Should st got to an automated system if no one is going to answer the pho I have trouble contacting someone when calling to schedule and appointment. Should st got to an automated system if no one is going to answer the phone. Overall, a good experience More

by Mliddell47@gmail.com Verified Customer Verified Customer

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Very professional and courteous staff. All very prompt and thorough getting information about the progress of service. All very prompt and thorough getting information about the progress of service. More

by elaine.slaughter1@gmail.com Verified Customer Verified Customer

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Everyone at dealership made the purchase enjoyable. Extremely attentive to my concerns for this vehicle purchase. Have been looking for a specific type vehicle with needed options, Ricky the used car m Extremely attentive to my concerns for this vehicle purchase. Have been looking for a specific type vehicle with needed options, Ricky the used car manager contact me and we went over the vehicle together. I went back on a Tuesday to make a decision and Eric the sales manager spent the time with me answering questions about the vehicle and warranty coverage. Sold me on vehicle and dealership!!!! Jason my salesman made the actual purchase easy and explained everything as paperwork was signed. I was introduced to the service department personnel and assigned Chelsea as my service advisor. Jason went over the vehicle at delivery and programmed the apps and paired my phone. He also answered a few questions I had a few days later. More

by tygerauto Verified Customer Verified Customer

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Jason is always incredibly kind and very informative. He has a really great attitude! Much appreciated He has a really great attitude! Much appreciated More

by Rick Verified Customer Verified Customer

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