Brian Turnbow

The people were courteous, friendly and helpful. I believe because we had such a bad problem with our Jaguar trade in that management went above and beyond to help us. I believe because we had such a bad problem with our Jaguar trade in that management went above and beyond to help us. More

by malonecarol Verified Customer Verified Customer

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Lauren was very knowledgable and professional. She explained everything we needed to know. She made the process quick and easy. She explained everything we needed to know. She made the process quick and easy. More

by JEFF@WHITEOAKDEVELOPMENT.NET Verified Customer Verified Customer

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Alan was very helpful from start to finish. Fast and efficient as well. High recommend Fast and efficient as well. High recommend More

by blake.pera Verified Customer Verified Customer

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Was very good service from sales team . Very nice and finance dept very nice and quick Very nice and finance dept very nice and quick More

by JENJODAVIS Verified Customer Verified Customer

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From beginning to end of transaction, everyone was so kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. More

by CINDYRUPIPER Verified Customer Verified Customer

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Good customer service, knowledgeable about their product, friendly personable staff, appropriate follow up, clean and pleasant waiting area. friendly personable staff, appropriate follow up, clean and pleasant waiting area. More

by rkcoop Verified Customer Verified Customer

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Dealership is always clean and neat, very nice facilities. Alan Morgan is excellent at what he does, very knowledgeable about the vehicles, worked thru ordering, keeping us up to date on arrival facilities. Alan Morgan is excellent at what he does, very knowledgeable about the vehicles, worked thru ordering, keeping us up to date on arrival and thorough on delivery!! Dee in finance is very gracious and efficient. The folks in service are all good also!!! More

by HAMPTONAHOLCOMB Verified Customer Verified Customer

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Bluff City was excellent! They exceeded my expectations BY FAR! Minutes after leaving the dealership, I noticed a small rock peck on my windshield. I contacted the salesperson They exceeded my expectations BY FAR! Minutes after leaving the dealership, I noticed a small rock peck on my windshield. I contacted the salesperson to ask if the rock peck had been treated to prevent it from spreading. I was not asking Bluff City to treat it, I was only asking if it had been treated or not so I could get it done if it had not been. Well, it had not been but they had me bring the car back to the dealership. The service technicians repaired the rock peck. You can’t even see where it was. I literally thought they had installed a new windshield. Then, I get an emailed receipt that’s showed no charge?!? I asked several times about paying for it but was told that it was no charge. Everyone in this dealership from the receptionist to the sales person to finance dept to the service technicians to the owners are all knowledgeable, respectful, and professional. It truly has a family feel when you walk in the door. I am a first time customer and I can’t imagine ever going anywhere else!! More

by vickialmond Verified Customer Verified Customer

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It was awesome Everything i come there i get the best service car .. Great service!!!! service car .. Great service!!!! More

by martindodson55 Verified Customer Verified Customer

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My experience with the dealership has been good although I have trouble contacting someone when calling to schedule and appointment. Should st got to an automated system if no one is going to answer the pho I have trouble contacting someone when calling to schedule and appointment. Should st got to an automated system if no one is going to answer the phone. Overall, a good experience More

by Mliddell47@gmail.com Verified Customer Verified Customer

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