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Brian Williams

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Brian Williams

Brian Williams | Page 25

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

411 Reviews

Overview Reviews (411)

4.8

411 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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411 Reviews of Brian Williams

January 10, 2025

Dealership Rating

Employee Rating

Great interactions, clear communications, the staff was up front about current and future services required for regular maintenance up front about current and future services required for regular maintenance More

by BRASHAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 10, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had great interactions and clear communication with our team. We look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

January 04, 2025

Dealership Rating

Employee Rating

Exceptional experience, exceptional service ,time just , I don’t have to wait He clean my car for me , He set next appointment for me . I don’t have to wait He clean my car for me , He set next appointment for me . More

by Taher fares

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're delighted to hear about your exceptional experience and that you appreciated the efficient service. It's great to know your car was cleaned, and your next appointment was set up seamlessly. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

January 01, 2025

Dealership Rating

Employee Rating

Their service team was very accommodating and professional in helping to repair the problem with our car. professional in helping to repair the problem with our car. More

by CNURUP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese , Cauther Sekatawa

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Jan 02, 2025 -

Tynan's Volkswagen responded

Thank you for your kind review! We're delighted to hear that our service team was accommodating and professional in addressing the issue with your car. Your feedback means a lot to us, and we’re glad we could assist you. Please don’t hesitate to reach out if you need anything else—we're always here to help! Jacqueline Goldsboro -Customer Care Coordinator

January 01, 2025

Dealership Rating

Employee Rating

Rachide was wonderful! He helped me out and made my day perfect! He was totally awesome and got me in and out of there right on time! He helped me out and made my day perfect! He was totally awesome and got me in and out of there right on time! More

by TONIAGARNERWASHINGTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese , Cauther Sekatawa

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Jan 02, 2025 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're so happy to hear that Rachide was able to make your day perfect and provide such awesome service. Getting you in and out on time is always a priority, and we're thrilled he delivered. We'll be sure to pass along your kind words to him. Jacqueline Goldsboro - Customer Care Coordinator

December 30, 2024

Dealership Rating

Employee Rating

I can always count on Tynnan’s to service my car efficiently and make the experience painless. efficiently and make the experience painless. More

by MARCELA.BIRD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese , Cauther Sekatawa

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Dec 31, 2024 -

Tynan's Volkswagen responded

"Thank you for your kind words! We're thrilled you can count on Tynan's for efficient service and a painless experience. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!"Jacqueline Goldsboro - Customer Care Coordinator

December 29, 2024

Dealership Rating

Employee Rating

The service is great! The people are really nice and helpful. The area where you wait is clean and welcoming!! The people are really nice and helpful. The area where you wait is clean and welcoming!! More

by KAY20_80222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese , Cauther Sekatawa

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Dec 30, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're delighted you had a great experience and that our team and facilities made you feel welcome. We look forward to serving you again soon! Jacqueline Goldsboro - Customer Care Coordinator

December 26, 2024

Dealership Rating

Employee Rating

Brian was great at explaining the work performed and reviewing the invoice. I thought I’d watch an entire football game while waiting. Was out of there before the 1st half ended. Overall, very pleased w reviewing the invoice. I thought I’d watch an entire football game while waiting. Was out of there before the 1st half ended. Overall, very pleased with the experience. More

by TOM.LAMZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 27, 2024 -

Tynan's Volkswagen responded

"Thank you for your wonderful feedback! We're thrilled that Brian provided excellent explanations and that your service was completed efficiently. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

December 22, 2024

Dealership Rating

Employee Rating

Good service on my Taos. .nice and friendly people.thank you ..keep up the good work.. .nice and friendly people.thank you ..keep up the good work.. More

by MELAI_ABALIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese , Cauther Sekatawa

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Dec 23, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a positive service experience with your Taos. We appreciate your support and look forward to serving you again! 🚙✨ Jacqueline Goldsboro -Customer Care Coordinator

December 20, 2024

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Employee Rating

3 years running, always accommodating, courteous and professional. Will continue to have Tynan VW do all my automotive repairs professional. Will continue to have Tynan VW do all my automotive repairs More

by Isaiah#21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cauther Sekatawa

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Dec 23, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty and for sharing such a wonderful review! We’re thrilled to have earned your trust for the past three years. We look forward to continuing to care for your vehicle for many more years to come. Thank you for choosing Tynan's VW! 🚗✨ Jacqueline Goldsboro -Customer Care Coordinator

December 15, 2024

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Employee Rating

Not helpful, makes you question the services they are providing. Kept my vehicle for a diagnostic 5 days without updating me until I contacted them, then they got my vehicle in for diagnostic. Not willin providing. Kept my vehicle for a diagnostic 5 days without updating me until I contacted them, then they got my vehicle in for diagnostic. Not willing to reimburse for rental vehicle even though I had an appointment for a diagnostic. Terrible!!! More

by RODERICKWILLIAMS1268

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Rachide Reese , Cauther Sekatawa

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Dec 16, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you’ve had. This is not the level of service we strive to provide, and we understand your frustration with the delays and lack of communication. Please know we take your feedback seriously and would appreciate the opportunity to address your concerns directly. Matthew Cooper - Service Manager - 303-341-3350