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Brian Williams

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Brian Williams

Brian Williams | Page 36

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

411 Reviews

Overview Reviews (411)

4.8

411 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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411 Reviews of Brian Williams

February 10, 2024

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Employee Rating

Was easy and smooth! Was easy and smooth. I had my kids with me and they were nice about it. They also were fast and very helpful. Was easy and smooth. I had my kids with me and they were nice about it. They also were fast and very helpful. More

by silvaabril

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 13, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that your visit to Tynan's was easy, smooth, and positive. It's wonderful to know that our team was accommodating and considerate, especially with your kids present. We appreciate your trust in us, and we look forward to serving you again. Should you have any further needs or questions, feel free to reach out. Thank you for choosing Tynan's! Jacqueline Goldsboro - Customer Care Coordinator

February 08, 2024

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I purchased my car from Tynan's in 2014. They have done all my car's service since. They are a professional service center, folks there are friendly and experienced. After servicing the car They have done all my car's service since. They are a professional service center, folks there are friendly and experienced. After servicing the car they wash it! I have great confidence in them. More

by Glenn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 09, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your long-term experience with us at Tynan's! We are thrilled to hear that you've been a satisfied customer since your car purchase in 2014 .We appreciate your loyalty and trust in us for all your car service needs. The fact that you have great confidence in our services means a lot to us. We also love that you enjoy the added touch of having your car washed after each service. We look forward to continuing to serve you and your car for many more years. Safe travels! Jacqueline Goldsboro - Customer Care Coordinatpr

February 08, 2024

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The service was efficient but Brian wasn't very friendly I felt like I was treated as if I couldn't come there because I didn't purchase the vehicle there I felt like I was treated as if I couldn't come there because I didn't purchase the vehicle there More

by ASCHMITT717

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 09, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We appreciate your honesty and would like to apologize if your experience with Brian did not meet your expectations. We strive to provide excellent customer service to all our clients, and we regret any inconvenience you may have felt. Once again, we appreciate your feedback, and we hope to have the opportunity to provide you with a more positive experience in the future. Jacqueline Goldsboro - Customer Care Coordinator

February 06, 2024

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Efficient reliable and honest Was very efficient reliable and honest. Good work on my car and honest. Good work on my car More

by TMONCOFSKY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 07, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our service was efficient, reliable, and honest. We appreciate your feedback and look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

February 03, 2024

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Brian was very competent. But we were incredibly frustrated because we are certain that the car came with a faulty tire that blew out. And yet we had to pay for the replacemen But we were incredibly frustrated because we are certain that the car came with a faulty tire that blew out. And yet we had to pay for the replacement tire because of the claim that it was popped because we ran out More

by ABBYWMILLER

Verified Customer

Recommend Dealer

Other Employees Tagged: Brian Williams

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Feb 05, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback, and we appreciate your recognition of Brian's competence. We understand your frustration and apologize for any inconvenience you experienced regarding the tire issue. We take your concerns seriously, and we would like to investigate this matter further to ensure that we address it appropriately. If you could provide us with more details or contact us directly, we would like to work towards a resolution and ensure your satisfaction. Jacqueline Goldsboro- Customer Care Coordinator

February 03, 2024

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Great service all around! I've been to Tynan's Volkswagen multiple times over the last three years and they have always done an excellent job. Thank you! I've been to Tynan's Volkswagen multiple times over the last three years and they have always done an excellent job. Thank you! More

by ALCALVO17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 05, 2024 -

Tynan's Volkswagen responded

Thank you so much for being a valued and loyal customer! We're thrilled to hear about your consistently positive experiences at Tynan's Volkswagen over the last three years. Your kind words mean a lot to our team, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Tynan's Volkswagen! Jacqueline Goldsboro- Customer Care Coordinator

February 03, 2024

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I always have a great experience at Tynan's VW. I find them extremely trustworthy and always friendly! I find them extremely trustworthy and always friendly! More

by GROWSTRONGC7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 05, 2024 -

Tynan's Volkswagen responded

We appreciate your kind words and your continued trust in Tynan's VW! It's fantastic to hear that you consistently have great experiences with us. Your feedback is invaluable, and we look forward to providing you with more exceptional service in the future. Thank you for being a valued customer at Tynan's VW! Jacqueline Goldsboro- Customer Care Coordinator

February 02, 2024

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Good value for oil change with coupon. I declined tire rotation from past experience with Tynan's. They, like many dealers charge for the rotation but often fail to actually rotate them. T I declined tire rotation from past experience with Tynan's. They, like many dealers charge for the rotation but often fail to actually rotate them. This has significantly reduced the life of the tires. More

by MARCFRANK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 02, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback and for choosing us for your recent oil change. We appreciate your trust in our services. We understand your concern regarding past experiences with tire rotations, and we apologize for any inconvenience it may have caused. We value your business and aim to provide both quality service and transparency. Thank you again for your positive rating and valuable input. Jacqueline Goldsboro- Customer Care Coordinator

February 01, 2024

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Fast, friendly and helpful. Brian was excellent in explaining and guiding me on what to do next. Brian was excellent in explaining and guiding me on what to do next. More

by REDSELENE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 02, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Brian provided you with fast, friendly, and helpful service .If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback and look forward to serving you again. Jacqueline Goldsboro- Customer Care Coordinator

February 01, 2024

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Employee Rating

Brian was friendly, the waiting room was clean, service was quick! It was quick and painless was quick! It was quick and painless More

by NBENDROFF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Feb 01, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience! We're delighted to hear that Brian provided friendly service, and you found the waiting room clean and comfortable. If there's anything else we can do to enhance your future visits or if you have any specific feedback, please don't hesitate to let us know. We appreciate your kind words and look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator