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Brian Ziolko
Brian Ziolko | Page 7
Product Specialist
Bob Rohrman's Gurnee Hyundai
6251 Grand Avenue
Gurnee, IL 60031
93 Reviews
93 Reviews of Brian Ziolko
Verified Customer
July 03, 2020
Made a lot of promises that they couldn't keep. Everyone has a Blbad attitude and not very helpful. Never coming here again and will look at other Hyundai dealerships to service my car. Sales people need to has a Blbad attitude and not very helpful. Never coming here again and will look at other Hyundai dealerships to service my car. Sales people need to be more educated as well. More
by KJ
Other Employees Tagged: Mike Lemm, Mark Strege
July 03, 2020
Very competent and attentive Staff Brian was very helpful, answering all our questions, getting coffee, offering comfortable seating, showing us the service dept.etc. Brian reached ou Brian was very helpful, answering all our questions, getting coffee, offering comfortable seating, showing us the service dept.etc. Brian reached out to answer any questions we might have after we bought the car and drove home. Gurnee Hyundai is lucky to have Brian on their staff!! More
by JEANNECOUL
Other Employees Tagged: Zahir Abouribieh, Leonides Garcia
June 26, 2020
Appreciated the prompt service and non nonsense approach to buying a car. Brian was great and helped simplify the entire process. Overall excellent buying experience. to buying a car. Brian was great and helped simplify the entire process. Overall excellent buying experience. More
by SJBARKER2
June 26, 2020
It Isn't My First Choice I spent 5 hours at this dealership and I had gone in knowing exactly which car I wanted and intended on purchasing that day. I was there two hours pas I spent 5 hours at this dealership and I had gone in knowing exactly which car I wanted and intended on purchasing that day. I was there two hours past closing time during a pandemic and was so hungry by the time I left at 9:30pm. The reason I was there so long was because there was so much back and forth and waiting between offers and counter offers. I did a test drive and told them what my target price was. They kept coming back with high monthly rates and wouldn't tell me what APR they were using in their calculations. It was incredibly frustrating and I wanted to get up and leave numerous times but they kept saying we could make a deal. Additionally, while sitting in the showroom, I was party to a profanity filled verbal exchange between a manager and a customer. There were children present. It was not a professional experience. I would not go back. More
by REBECCA.BOWEN18
Other Employees Tagged: Abel Barraza, Mike Lemm
June 26, 2020
Very easy to deal with, without too much nornal cardealer pressure. Everyone made you feel welcome and appreciated. Salesman and business manager were very helpful. pressure. Everyone made you feel welcome and appreciated. Salesman and business manager were very helpful. More
by TOM.BUCHTA
June 26, 2020
My salesman was clearly new and was slightly rude. His manager yelled at him in front of me. I called, emailed, and texted about an issue I was having and was hung up on and no response from the other me manager yelled at him in front of me. I called, emailed, and texted about an issue I was having and was hung up on and no response from the other methods as well. Love my vehicle, despite that I’ll immediately need to make some repairs to it. My quote also was $10 more a month than I signed and agreed on. Didn’t realize this until I got home with the bill. I signed my original paper with the correct amount and conveniently was not given a copy then when I looked at the second amount with the finance guy (awesome dude) I didn’t notice the error. More
by TOBUREN.JORDAN
Other Employees Tagged: Zahir Abouribieh
June 26, 2020
We had an easy time purchasing our vehicle. However the dealers did not notify us that there was only one key for the vehicle until after the purchase was made. The keys are not cheap and we could have bar dealers did not notify us that there was only one key for the vehicle until after the purchase was made. The keys are not cheap and we could have bargained the price a little more due to this misinformation. Keys are around $500 for the dealership, and to my surprise and dismay about this, nothing was really done for us. The purchase had been made, so it seemed they didn't care after that More
by JOELCHRISTOPHER17
Other Employees Tagged: Zahir Abouribieh
June 26, 2020
The customer service was great and everyone was very helpful. The amount of hidden fees were ridiculous. Sometimes a little pushy when trying selling vehicle. helpful. The amount of hidden fees were ridiculous. Sometimes a little pushy when trying selling vehicle. More
by CRYSTAL.MAJORS
Other Employees Tagged: Josh Herlo, Mike Lemm
June 20, 2020
This is a terrible place to do business. Brian took my car keys and gave them to Leo to value my trade Then when I told them we weren't going to have a deal Leo came out. I told them again I wasnt interes car keys and gave them to Leo to value my trade Then when I told them we weren't going to have a deal Leo came out. I told them again I wasnt interested and then they refused to give me my keys. I told them several times I felt like they were holding me hostage. I should've called the police and had them arrested for unlawful detainment. More
by Disappointed
Other Employees Tagged: Leonides Garcia
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