Brianna Holmes
Brianna Holmes at Ciocca Ford

Brianna Holmes

Ciocca Ford

780 S West End Blvd
Quakertown, PA 18951

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3 Reviews
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3 Reviews

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3 Reviews of Brianna Holmes

September 12, 2025

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Stephanie was very professional and knowledgeable. I brought my 2020 Ranger in because of a noise underneath my cab. When your mechanic test drove my truck it didn’t make any noise. Naturally! The n More

by Roger
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Workmanship
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Recommend Dealer
Yes
Sep 12, 2025

Ciocca Ford responded

Hi Roger, Thank you for taking the time to leave such a thoughtful and detailed review. We're glad to hear that Stephanie provided professional and knowledgeable service—she’ll be happy to hear your feedback! We understand how frustrating intermittent issues can be, especially when they don’t present during a test drive. We appreciate you sharing your own experience and insight—your background with diagnosing bearing noise is incredibly valuable, and your suggestion regarding a standardized isolation procedure is a great one. We'll be sure to document your observations about the driveshaft bearing and share them with our service team. If the issue persists or worsens, please don’t hesitate to reach out—we’re committed to helping you get to the bottom of it. Thanks again for choosing Ciocca. We appreciate your trust and your thoughtful input!

September 02, 2025

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They help fix the car but thy need to courtesy to get renters to customer if they needed a car but im glad everything came out good an fix,they did good work with the car I can’t complain so all.Ever exc More

by JOSERODRIGUEZ0324
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Workmanship
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Recommend Dealer
Yes
Sep 02, 2025

Ciocca Ford responded

Thank you for your feedback, Jose. We're glad to hear that you were happy with the repair work and that everything was resolved to your satisfaction. We do want to sincerely apologize for the inconvenience caused by the lack of a loaner vehicle — we understand how important that can be, and we’re actively working to improve that part of our service. We truly appreciate your patience and are grateful for your kind words despite the inconvenience. Thank you again for choosing us — we look forward to providing you with an even better experience next time!

September 13, 2024

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Absolutely horrible experience! After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 month More

by k2manypets
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Recommend Dealer
No

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