Brianna Modugno
Brianna Modugno at Fort Wayne Toyota

Brianna Modugno

Account Coordinator

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

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7 Reviews
not yet
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7 Reviews

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7 Reviews of Brianna Modugno

May 11, 2023

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Employee Rating

Got a used car had water liked on to from the antenna they order part it was still liking it has trow up in the back seat inside the spikes on the door windshield wasent working window wasent working was More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nathan Arend, Austin Bradford

August 11, 2022

Dealership Rating
Employee Rating

Thanks for finding my on going problem with my car. Looking forward to have it completed in the next several weeks. More

by OKOSTOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herb Lefler, Pyay Thu, Damian

Aug 12, 2022

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

August 08, 2022

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Employee Rating

Very good work and excellent use of technology. Did really pressure me into doing anything I didn't want to do. Service was prompt and the timeline the service advisor provided at the beginning was More

by ANDREW.J.GIBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Fort Wayne Toyota responded

Andrew, We appreciate your business and our service team looks forward to serving you again soon!

August 05, 2022

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Employee Rating

Was quickly able to get me in for service, and a job well done. Very polite at the service desk. More

by fire446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damian

Aug 08, 2022

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your service experience working with Brianna here at Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

July 31, 2022

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Employee Rating

The finance manager was mad because we did not purchase his extended service plan and when we told him that we were buying a Toyota because of the quality - he said the quality was not as good as back in 2 More

by PEARSONTE
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 04, 2022

Fort Wayne Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Aug 04, 2022

PEARSONTE responded

I would be great to hear from you - your dealership has our contact info.

July 25, 2022

Dealership Rating
Employee Rating

Our Highlander was in for service but it also had an issue with the air conditioning. I explained the issue and the service department checked it, found exactly what the problem was and fixed it! The More

by YODER1150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Toyota Lexus!

June 19, 2022

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Employee Rating

They worked great and very accommodating and very nice i would recommend them to anyone that is trying to buy a car I wouldn’t go anywhere else they are the best sales people out their and they are very nic More

by JESSICAANDAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith , Dalton Carr, Herb Lefler, Cindy Paulk, Chris Rinker, Phil Snyder, Pyay Thu, Dave Welling, Logan Wood

Jun 20, 2022

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

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