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Michael Smith
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143 Reviews
My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases.
Read moreDealership Experience
15 yrs
Industry Experience
15 yrs
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
143 Reviews
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143 Reviews of Michael Smith
January 25, 2023
The Sales Consultant Michael J. Smith was very helpful in my selection process. I highly recommended Michael & the supporting staff Smith was very helpful in my selection process. I highly recommended Michael & the supporting staff More
by BRUCE.SCHOENLE
Verified CustomerOther Employees Tagged: Irfan Hussain
Helpful 
January 16, 2023
This dealership honors loyal customers. They recognize the customers ability to take business elsewhere and with to prevent this from happening. They recognize the customers ability to take business elsewhere and with to prevent this from happening. More
by LJSPRINKLE1
Other Employees Tagged: Andrew Bradshaw, Irfan Hussain, Heather Edwards
January 14, 2023
Communication could be a lot better. Very hard to get a hold of people and get a response. Very hard to get a hold of people and get a response. More
by EXCALIBUR219
Other Employees Tagged: Lemont Mills, Shaun Kelly
January 02, 2023
they do good work and pretty fast to get you in and out that's Toyota that's all I have ever owed was Toyota and I'm very pleased with there trucks every let me down that's Toyota that's all I have ever owed was Toyota and I'm very pleased with there trucks every let me down More
by SMOKE600R
November 16, 2022
Michael Smith is my go to sales guy. He is always helpful and kind, never pushy. Omar in Finance is also great. He really does work to get you the best payments and interest rate. Manage He is always helpful and kind, never pushy. Omar in Finance is also great. He really does work to get you the best payments and interest rate. Management is awesome. I can’t say enough good about Fort Wayne Toyota. More
by Britt B
Other Employees Tagged: Andrew Bradshaw, Omar Jimenez
November 14, 2022
The staff is just awesome. They always make sure to address all my concerns. BEST SERVICE DEPARTMENT AROUND! They always make sure to address all my concerns. BEST SERVICE DEPARTMENT AROUND! More
by Another happy customer
Other Employees Tagged: Julianne Tiede, Kristoffer Gordon, Jason Bennett, Damien Kudrawiec
November 05, 2022
Michael was so nice and kind to us. He is so accomodating and always make sure that we get what we need. He is responsive to our questions. He is a stroke survivor so we appreciate him He is so accomodating and always make sure that we get what we need. He is responsive to our questions. He is a stroke survivor so we appreciate him even more because he so patient to us and always make sure that things are done accordingly. How I wish there are many michael’s in the world. More
by Darlene
October 29, 2022
I had a wonderful experience! Trustworthy and fair.I highly recommend Michael Smith as a car salesman! Trustworthy and fair.I highly recommend Michael Smith as a car salesman! More
by Bartell92
Other Employees Tagged: Irfan Hussain
October 22, 2022
It was a great experience Michael Smith made the process very smooth and made sure i understood all the process and paperwork. He even helped me find a better deal on my car insurance. i typically hate car very smooth and made sure i understood all the process and paperwork. He even helped me find a better deal on my car insurance. i typically hate car shopping but this was a completely different experience no stress no negativity or judgement when it comes to not having good credit. Nick Nguyen also did a great job showing me all the features on my car even helped with the apple carplay. Made sure i understood all the bells and whistles with the driving assistance it has on it. 100000% would recommend Fort Wayne Kia to anyone. Thank you Michael and Nick for a great experience!!! More
by delinsky_m
\ Other Employees Tagged: Nick Nguyen
