Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Brianna Williams

July 11, 2026

Dealership Rating
Employee Rating

Very comfortable experience everyone seems very upbeat and professional, and great experience Work was done quickly and very, very fairly priced More

by LINEXOFKENOSHA
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 11, 2026

Gordie Boucher Ford of Kenosha responded

Thanks for the five-star rating. We’re glad Brianna and our team made servicing your Chevrolet Silverado 1500 comfortable, speedy, and fairly priced. We appreciate your feedback and look forward to helping you again. Sal Pappalardo General Sales Manager 262-697-0700

July 09, 2026

Dealership Rating
Employee Rating

What a great dealership t take my cars to. Friendly and very helpful. Everything on time and done well. Love the car pickup and delivery. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the perfect rating and for trusting your Ford Escape with our service team. We’re glad our staff was friendly, punctual, and thorough and that the pickup and delivery option worked well for you. We look forward to helping you again. Sal Pappalardo General Sales Manager 262-697-0700

July 08, 2026

Dealership Rating
Employee Rating

Brianna is always awesome and helpful! She always makes sure our service needs are taken care of!! More

by JMRLVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for recognizing Brianna’s outstanding support. We’re glad she keeps your Ford running smoothly by addressing every service detail. We look forward to welcoming you back for your next appointment. Sal Pappalardo General Sales Manager 262-697-0700

July 06, 2026

Dealership Rating
Employee Rating

My service advisor was excellent, she was incredibly friendly, professional and made the entire experience easy and stress free. More

by KIM.MUSZYNSKI
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha and for taking the time to share your experience. We're thrilled to hear Brianna provided such an excellent service experience. Her friendly, professional approach and commitment to making every visit easy and stress-free are exactly what we strive to deliver for every customer. We’ll be sure to share your kind words with Brianna. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 01, 2026

Dealership Rating
Employee Rating

They were awesome! They knew that I had pneumonia. They picked up my car. When they brought it back, Samantha put together a care package with a get well note. More

by slange1
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna, Samantha, and our Express Service Team went above and beyond during your visit. Providing convenient vehicle service with our Pickup & Delivery Service is important to us, but taking the time to care for our customers on a personal level is what truly defines our team. We're so glad the care package and get-well note brought a smile during your recovery. We'll be sure to share your kind words with Brianna, Samantha, and the entire Express Service Team. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we wish you a speedy recovery. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 01, 2026

Dealership Rating
Employee Rating

Excellent fast ? ? gracious service with a smile , like the old days , old fashion customer service ! More

by SKREZINSKI
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team provided fast, friendly, and gracious service with a smile. Delivering old-fashioned customer service while combining it with the convenience and quality of modern vehicle maintenance is exactly what we strive for every day. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 29, 2026

Dealership Rating
Employee Rating

Got my oil change and tire rotation at a great price. New tires seemed reasonable. More

by Aaronbajorek
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team provided great value on your oil change and tire rotation. Offering quality vehicle maintenance, competitive tire pricing, and honest recommendations is exactly what we strive for every day. We're glad you found our tire options to be a great value as well. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future maintenance, tire, and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha0

June 27, 2026

Dealership Rating
Employee Rating

Always friendly Keeps the customer informed Always a great experience no matter the reason there More

by HOCKEYMA65
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 28, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for sharing that Brianna and our team always deliver friendly updates and keep you informed during your Ford Escape service. We appreciate your five-star review and look forward to welcoming you back. Sal Pappalardo General Sales Manager 262-697-0700

June 26, 2026

Dealership Rating
Employee Rating

I've brought my car in for 'the works' oil change twice, each time I had a great experience, all workers were kind and informative, the videos gave me confidence everything that was promised was getting don More

by TALULAHJEN
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're honored to have earned your continued trust and truly appreciate you taking the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team have consistently provided you with outstanding service during your The Works® Oil Change visits. Delivering friendly, informative vehicle maintenance and providing technician video inspections that give our customers confidence in the work being performed are exactly what we strive for every day. It means a great deal to know you've chosen to continue servicing your vehicle with us. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future maintenance and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 25, 2026

Dealership Rating
Employee Rating

Informative and helpful staff. Options were given for me to plan future checks Pleasant surroundings More

by Susan S
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience, Susan, and thank you for choosing Gordie Boucher Ford of Kenosha. We're thrilled to hear Matt and our Express Service Team provided kind, helpful service and were able to resolve your urgent vehicle concern quickly. Getting our customers safely back on the road with fast, reliable vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Matt and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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