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Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Brianna Williams

May 29, 2026

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Great service! I appreciate how transparent everybody is and how kind they are as well. More

by LKP
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Recommend Dealer
Yes
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May 30, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience with our service team for your Nissan Versa. We’re glad Brianna and the crew could provide clear communication and a welcoming atmosphere. We appreciate you choosing us for your maintenance needs and look forward to serving you again. Sal Pappalardo General Sales Manager 262-697-0700

May 29, 2026

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Nice quick and easy. Perfect Clean facilities and high tech. Everyone was very pleasant to work with More

by Darwinhooverjr
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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May 29, 2026

Gordie Boucher Ford of Kenosha responded

We appreciate the 5-star rating and are glad the service for your Ford Escape was efficient and seamless. It’s rewarding to know our clean, high tech facility and friendly team made your visit enjoyable. Please let us know if we can help again in the future. Sal Pappalardo General Sales Manager 262-697-0700

May 28, 2026

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The staff is very friendly and extremely helpful. The service was high quality and thorough. This is the best experience I’ve ever had at any Ford dealership I’ve ever done business with. I’ll be get More

by paigesmith76
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Recommend Dealer
Yes

Other Employees Tagged: Duane Henderson, Jamison McLellan

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May 28, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the kind feedback. Our staff is delighted to hear the service on your Ford Maverick was thorough and helpful. We look forward to caring for your Maverick on every future visit. Sal Pappalardo General Sales Manager 262-697-0700

May 28, 2026

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Fast easy service. I was in and out with ease! Video of my service was a great perk. More

by STEPH.BLAZ6462
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Recommend Dealer
Yes
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May 28, 2026

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your feedback on the fast and easy service for your Ford Explorer. We’re glad the video walk-through added value, and we look forward to helping with any future needs. Sal Pappalardo General Sales Manager 262-697-0700

May 28, 2026

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Brianna was amazing. She provided a fast and smooth service would recommend to anybody looking to get their car maintained or fixed. More

by Salca05
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Matt Blair

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May 28, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear Brianna provided quick and seamless service on your Ford F-150. We appreciate you recommending us for maintenance or repairs. Let us know whenever your truck needs attention again. Sal Pappalardo General Sales Manager 262-697-0700

May 28, 2026

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great place to do business the staff is always friendly and service it done right More

by james martin
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Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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May 28, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for your positive review. We’re happy our team’s friendly approach and service on your Ford Mustang met your expectations. We look forward to assisting you on your next visit. Sal Pappalardo General Sales Manager 262-697-0700

May 26, 2026

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Prompt care, from the start, explained every process, from start to finish. Very professional and quick service More

by DGAINES1971
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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May 26, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear the service on your Ford F-150 was prompt, professional, and clear from start to finish. Thank you for trusting us with your truck. Sal Pappalardo General Sales Manager 262-697-0700

May 25, 2026

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Very pleased to have them work on my Ford. They have been excellent repair and other services for me in the last year More

by Tstewart5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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May 25, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for trusting us with your Ford Edge over the past year. We’re glad our repairs and services have met your expectations and look forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

May 23, 2026

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Brianna gave amazing customer service. She listened to my concerns Brianna made me feel heard my concerns were valid More

by Dodgersfan1986
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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May 23, 2026

Dodgersfan1986 responded

Tristan and Brianna were the only ones who heard me out when I was upset about how my car came back to my possession after the driver dropped off my car.

May 21, 2026

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As always Gordie Boucher Ford did an excellent job pointed out things that needed to be fixed and could wait. Excellent service are always Mike in service is awesome More

by Yodajim1977a
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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May 25, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re happy to hear Brianna, Mike, and our team at Gordie Boucher Ford of Kenosha continue to provide the honest and professional service you expect. Keeping customers informed about what needs immediate attention and what can safely wait is an important part of building trust and delivering a transparent service experience. We truly appreciate your continued support and thank you for recognizing Mike and our service team for their excellent work! Sal Pappalardo General Manager

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