Brianna Williams

Gordie Boucher Ford of Kenosha responded

Thank you so much, Kitty, for your kind words and for taking the time to leave us this wonderful feedback! Sal Pappalardo General Sales Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for recommending our service team for your Ford Escape. Brianna is delighted you found the work polite and thorough. We look forward to caring for your vehicle again anytime. Sal Pappalardo General Sales Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review—we truly appreciate your continued loyalty and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna has kept you well informed throughout your service visits and that you enjoy the service update videos and vehicle delivery convenience. Providing clear communication and making service as easy as possible are exactly what we strive for. It also means a great deal to hear you’ve trusted us with your truck since purchasing it here in 2012. Long-term relationships like that are something we truly value. Thank you again for your loyalty over the years we look forward to continuing to take care of you and your truck for many more miles ahead! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, Mike we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience working with Brianna and that everything from the check-in process to the waiting area made your visit enjoyable and convenient. Providing friendly service and a comfortable experience is exactly what we strive for every day. Thank you again for choosing us we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, Mike we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience working with Brianna and that everything from the check-in process to the waiting area made your visit enjoyable and convenient. Providing friendly service and a comfortable experience is exactly what we strive for every day. Thank you again for choosing us we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, Mike we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience working with Brianna and that everything from the check-in process to the waiting area made your visit enjoyable and convenient. Providing friendly service and a comfortable experience is exactly what we strive for every day. Thank you again for choosing us we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, Mike we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience working with Brianna and that everything from the check-in process to the waiting area made your visit enjoyable and convenient. Providing friendly service and a comfortable experience is exactly what we strive for every day. Thank you again for choosing us we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, Mike we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience working with Brianna and that everything from the check-in process to the waiting area made your visit enjoyable and convenient. Providing friendly service and a comfortable experience is exactly what we strive for every day. Thank you again for choosing us we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, Keegan. I’m very sorry to hear the issue was not fully resolved and that the panel came off while driving that’s definitely concerning and not the level of service we aim to provide at Gordie Boucher Ford of Kenosha. While we’re glad we could provide the convenience of Mobile Service at your home, the repair should have been completed properly the first time, and I understand your frustration. I would appreciate the opportunity to personally look into this and make sure the issue is corrected the right way. Please reach out to me directly at your convenience to sal.pappalardo@boucher.com so we can coordinate next steps and get this taken care of for you. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna always takes great care of you and is able to accommodate your schedule, especially for last-minute service. That level of flexibility and customer care is exactly what we strive to provide. We’ll be sure to share your kind words with her—she’ll really appreciate it. Thank you again for your loyalty and for trusting us with all of your vehicles. We look forward to seeing you again on your next visit! Sal Pappalardo General Manager