Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams | Page 2

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
106 Reviews
4.9

106 Reviews

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106 Reviews of Brianna Williams

July 08, 2026

Dealership Rating
Employee Rating

Brianna is always awesome and helpful! She always makes sure our service needs are taken care of!! More

by JMRLVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're truly honored to have earned your continued trust and appreciate you taking the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team continue to provide the outstanding, helpful service you've come to expect. Making sure every customer's vehicle service needs are taken care of with professionalism, attention to detail, and exceptional customer care is exactly what we strive for every day. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 06, 2026

Dealership Rating
Employee Rating

My service advisor was excellent, she was incredibly friendly, professional and made the entire experience easy and stress free. More

by KIM.MUSZYNSKI
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha and for taking the time to share your experience. We're thrilled to hear Brianna provided such an excellent service experience. Her friendly, professional approach and commitment to making every visit easy and stress-free are exactly what we strive to deliver for every customer. We’ll be sure to share your kind words with Brianna. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 01, 2026

Dealership Rating
Employee Rating

They were awesome! They knew that I had pneumonia. They picked up my car. When they brought it back, Samantha put together a care package with a get well note. More

by slange1
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna, Samantha, and our Express Service Team went above and beyond during your visit. Providing convenient vehicle service with our Pickup & Delivery Service is important to us, but taking the time to care for our customers on a personal level is what truly defines our team. We're so glad the care package and get-well note brought a smile during your recovery. We'll be sure to share your kind words with Brianna, Samantha, and the entire Express Service Team. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we wish you a speedy recovery. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 01, 2026

Dealership Rating
Employee Rating

Excellent fast ? ? gracious service with a smile , like the old days , old fashion customer service ! More

by SKREZINSKI
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team provided fast, friendly, and gracious service with a smile. Delivering old-fashioned customer service while combining it with the convenience and quality of modern vehicle maintenance is exactly what we strive for every day. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 29, 2026

Dealership Rating
Employee Rating

Got my oil change and tire rotation at a great price. New tires seemed reasonable. More

by Aaronbajorek
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team provided great value on your oil change and tire rotation. Offering quality vehicle maintenance, competitive tire pricing, and honest recommendations is exactly what we strive for every day. We're glad you found our tire options to be a great value as well. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future maintenance, tire, and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha0

June 27, 2026

Dealership Rating
Employee Rating

Always friendly Keeps the customer informed Always a great experience no matter the reason there More

by HOCKEYMA65
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 28, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for sharing that Brianna and our team always deliver friendly updates and keep you informed during your Ford Escape service. We appreciate your five-star review and look forward to welcoming you back. Sal Pappalardo General Sales Manager 262-697-0700

June 26, 2026

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Employee Rating

I've brought my car in for 'the works' oil change twice, each time I had a great experience, all workers were kind and informative, the videos gave me confidence everything that was promised was getting don More

by TALULAHJEN
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're honored to have earned your continued trust and truly appreciate you taking the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team have consistently provided you with outstanding service during your The Works® Oil Change visits. Delivering friendly, informative vehicle maintenance and providing technician video inspections that give our customers confidence in the work being performed are exactly what we strive for every day. It means a great deal to know you've chosen to continue servicing your vehicle with us. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future maintenance and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 25, 2026

Dealership Rating
Employee Rating

Informative and helpful staff. Options were given for me to plan future checks Pleasant surroundings More

by Susan S
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience, Susan, and thank you for choosing Gordie Boucher Ford of Kenosha. We're thrilled to hear Matt and our Express Service Team provided kind, helpful service and were able to resolve your urgent vehicle concern quickly. Getting our customers safely back on the road with fast, reliable vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Matt and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 25, 2026

Dealership Rating
Employee Rating

Great experience better than the one from the old place. Would definitely recommend your service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Alcazar, Drake Bowers

Jul 08, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your experience, David, and for choosing Gordie Boucher Ford of Kenosha. We're thrilled to hear your visit was a great experience and that it exceeded your previous one. Providing exceptional vehicle service, friendly customer care, and an experience our customers are confident recommending is exactly what we strive for every day. Your recommendation means a great deal to our team, and we look forward to continuing to earn your trust. Thank you again for choosing Gordie Boucher Ford of Kenosha, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 24, 2026

Dealership Rating
Employee Rating

She was very helpful and made buying the tires easy. Super friendly and made you feel like family. Brianna should get a 10! More

by SCOTTFIRE5
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team made purchasing your new tires easy and provided such a friendly, welcoming experience. Treating every customer like family while offering expert tire recommendations, quality vehicle service, and exceptional customer care is exactly what we strive for every day. Hearing that Brianna deserves a "10" is one of the highest compliments she could receive, and we'll be sure to share your kind words with her and the entire Express Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future tire and vehicle service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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