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Brisnette Francisco
Brisnette Francisco at Audi West Palm Beach

Brisnette Francisco

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

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13 Reviews
not yet
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13 Reviews

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13 Reviews of Brisnette Francisco

August 25, 2026

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Employee Rating

They are Very thorough and helpful. Randy my service provider is the best! Very professional More

by BRANCLAN18
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Frasca

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Aug 25, 2026

Audi West Palm Beach responded

Your praise of our thorough approach and Randy’s support is much appreciated. Knowing that the service on your Audi Q5 was both detailed and helpful means a lot to our service department. Your five-star rating means a great deal to our team. Jake Wiseman General Sales Manager

August 08, 2026

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Employee Rating

Brei is very helpful and had us in and out the day we came in for and update service More

by lolabod.simon
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 08, 2026

Audi West Palm Beach responded

We’re glad the update service on your Audi A6 e-tron went smoothly and Brisnette could assist you promptly. Hearing that you were in and out the same day means a lot to our service team. Jake Wiseman General Sales Manager

October 30, 2024

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Employee Rating

Great service department. Good communication and timely service visit. Jennifer in service was great to deal with. More

by Richard
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Rodriguez

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Nov 19, 2024

Audi West Palm Beach responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you for your Business.

January 12, 2024

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Staff was professional and responsive. I knew each step the progress of my service call. More

by dtsassocia
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2024

Audi West Palm Beach responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you for your Business.

September 20, 2023

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Excellent service. The wait time was good, and the water and tea were good. They cleaned my care, and that was really nice. More

by manassd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alleyah Largaespada , Jessica Morales, Jenn Rodriguez

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Sep 25, 2023

Audi West Palm Beach responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 04, 2023

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Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Romeo, Alleyah Largaespada , Stephan Bonny, Ryan Fresquez, Ben Grossman, Rick Kelstrom, Jessica Morales, Lewis Pichardo, Jenn Rodriguez

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Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 28, 2023

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Attentive customer service, efficient and highly professional. Bree was outstanding in addressing our needs on short notice. More

by John McNamara
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Recommend Dealer
Yes
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Jul 12, 2023

Audi West Palm Beach responded

Thank you for this great review and for choosing Audi West Palm Beach, John!

May 22, 2023

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Employee Rating

My service advisor, Brie was excellent! Great communication and service too! Very customer service oriented. More

by aljay
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Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Audi West Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 18, 2023

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Fantastic dealership, with exceptional levels of service. There are very few dealers with such good service. More

by Andy
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Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Audi West Palm Beach responded

Andy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2023

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Employee Rating

Always greeted with a friendly smile and quick, unparalleled service. My favorite Audi dealership by far! More

by Ashley Kurzrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keelan Kurzrock

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May 09, 2023

Audi West Palm Beach responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

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