Dealership Experience
1 yr, 7 mos
76 Reviews
Write a Review76 Reviews of Brittany Kehrt
May 06, 2024
Long Wait for Scheduled Oil Change Appointment - I drive over 45 minutes to get to this dealership as I have been using them for a few years now. I scheduled my appointment for first appointment of th drive over 45 minutes to get to this dealership as I have been using them for a few years now. I scheduled my appointment for first appointment of the day and when I got there i was told there would be a 3 hour wait. I expressed my surprise and disappointment as I was a 'first in the morning scheduled appointment'. Service advisor said they only had two service guys to do the worked and they were over-booked with appointments. She did offer me an Uber to get me home and then pick me up once service was done. I declined the Uber as I mentioned I would be in a car for close to 2 hours round-trip if I did this and it would best if I just wait. I waited two and a half hours to get my car back for a basic oil change. I got no updates during my wait - the text I got from the service advisor never showed an update during the entire wait. Always show - Awaiting Service. Not happy with this last experience and may be taking my Nissan(s) to another dealership for future maintenance. More
May 02, 2024
waited almost two hours to get my car back for an oil change. I had a three o’clock appointment for this service. I feel this service should have taken around thirty minutes at most. change. I had a three o’clock appointment for this service. I feel this service should have taken around thirty minutes at most. More
February 02, 2024
Friendly, fast professional and very nice. Always enjoy my experience and they take great care of my truck. Always enjoy my experience and they take great care of my truck. More
Other Employees Tagged: George Pinegar, Hector Rosario, Rachel Zimmerman, Kayla Stockard , Michael Coleman
January 26, 2024
did good work. nice lounge with refreshments. Lousy online appointment system. waited 1 hr 45 minutes till they took my car and they selected the time nice lounge with refreshments. Lousy online appointment system. waited 1 hr 45 minutes till they took my car and they selected the time More