Brock Tebelius

The worst dealership i ever dealt with frustrated me today today More

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Ron Hogan is very easy to work with and did a great job of helping us find the right vehicle color at a price we liked. He worked through issues with Florida to get the Suburban licensed there. I would def of helping us find the right vehicle color at a price we liked. He worked through issues with Florida to get the Suburban licensed there. I would definitely recommend this dealer and Ron to any friends that are interested in purchasing a car. I have been very happy with the service department in the past when they serviced our Yukon and Trailblazer and will continue to use them in the future. More

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I have purchased five new vehicles from Merit Chevrolet which gives some credit to my experience. I have ten years of work background from Volkswagen and Buick in service on a dealership level working as which gives some credit to my experience. I have ten years of work background from Volkswagen and Buick in service on a dealership level working as a journeyman mechanic, managing new car prep, warranty manager, and service consultant, so I know a little about service departments and sales. My opinion of Merits sales floor is that this group of people has a customer positive approach to car sales. It is always a good thing when you see that the sales floor does not turn over - you have the same people working as business managers. In my situation I am getting to know some of these individuals and they are nice people who want to do their best to find what you want, work with you to meet your needs and budget, not push what they need to sell. Of course the goal is to sell cars and make money, but "you" are the pay check, so they would like to give you a positive experience and see you come back and tell your friends to stop in. It's your money and they want you to spend it at Merit and spend more than one time. This group is working hard to be better than everyone else. At this writing I won't go to another make of car or dealer. The customer should not settle for less. The service department has been more than excellent. This is my area of past experience. Every effort and accommodation has been made to give me the most courteous, expedient service, repair and informational assessment possible. The body shop is the same. The parts department in the few instances I needed their help, also the same. They get a strong A+. The dollars you can spend at the dealer or your neighborhood service station are important. I believe you get what you pay for. I want the dealer car model specifically trained expert who has divisional car maker support and parts. More

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