Brooke Banks

We were so delighted to work with Lee and Ian, they really made buying easy, fast and efficient! We’re very proud of our purchase and will recommend them and everyone at Auto Star.

Helpful 0

Report | Print

These guys were absolutely wonderful!! Inquired about their Tahoe this morning, these guys drove 2 hrs to bring it to us tonight!! Wonderful service! I definitely will be recommending them!!

Helpful 0

Report | Print

Everybody was very friendly and worked hard to get me financed and out the door. My credit score is not great, but they got me approved. Robert was very sweet and seemed genuinely excited for us

Helpful 0

Report | Print

Excellent experience. Very professional, helpful and speedy. Would definitely recommend. Answered every one of my questions and ensured a very smooth process. Thanks again for everything.

Helpful 0

Report | Print

It was a great experience. Kendera was really sweet and nice and helped get a new 2020 Dodge Journey and I didn’t leave til she was able to get me in something that day she is 100 percent a awesome car salesmen

Helpful 0

Report | Print

Kendra really went above and beyond to help us. There was excellent customer service from everyone we worked with. A very genuine and honest group to buy from!

Helpful 0

Report | Print

I live in Northern California and had been on a quest to find a gently used Toyota Tacoma. I decided to expand my search nationwide through the Carfax site. I saw the exact truck I wanted at AutoStar of Sylva. And the price was so much lower than similar trucks near where we live. I sent an email inquiry about the truck and I received a response from Brooke Banks within minutes. I called her and told her my idea of buying the truck and having it shipped to us. She told me that was absolutely possible and then emailed me a purchase agreement and overnighted the papers to fill out and sign. There was no haggling over the price of the truck and no hidden fees. They even gave me an internet sale price which was a few hundred dollars less than the listing price. I had a mobile mechanic come there and check the truck out for my peace of mind since I couldn’t be there. And it checked out great with an A. Brooke and Shane made the process of buying a truck out of state easier than I ever imagined. I didn’t even have to leave my house except to go to the UPS store to mail back documents and to the bank to get a cashiers check. Brooke and Shane were honest and polite and it was always great to hear their southern accents when we spoke on the phone. We don’t get to hear that often here in California. Shane was in constant communication with me throughout the buying process and quickly answered any questions I had. I would not hesitate to purchase a vehicle from AutoStar again. I saved thousands of dollars buying from them.

Helpful 0

Report | Print

This was the most pleasant auto buying experience I have ever had. I was in contact with Shane, Brook and Amanda. They were professional, courteous and very helpful and efficient. Awesome experience.

Helpful 0

Report | Print

One of the best experiences I've had in a long time. Everyone was so nice and sweet, helped me though every step, when I didn't understand something, I would highly recommend AutoStar to friends and family.

Helpful 0

Report | Print

Not only did Autostar help me pick the right vehicle they also were friendly, helpful, nice, over all amazing. I’d recommend them to anyone!! They helped me get into a car I can afford with my credit.

Helpful 0

Report | Print