Brooke Banks

It was a great experience. Kendera was really sweet and nice and helped get a new 2020 Dodge Journey and I didn’t leave til she was able to get me in something that day she is 100 percent a awesome car salesmen

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Kendra really went above and beyond to help us. There was excellent customer service from everyone we worked with. A very genuine and honest group to buy from!

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I live in Northern California and had been on a quest to find a gently used Toyota Tacoma. I decided to expand my search nationwide through the Carfax site. I saw the exact truck I wanted at AutoStar of Sylva. And the price was so much lower than similar trucks near where we live. I sent an email inquiry about the truck and I received a response from Brooke Banks within minutes. I called her and told her my idea of buying the truck and having it shipped to us. She told me that was absolutely possible and then emailed me a purchase agreement and overnighted the papers to fill out and sign. There was no haggling over the price of the truck and no hidden fees. They even gave me an internet sale price which was a few hundred dollars less than the listing price. I had a mobile mechanic come there and check the truck out for my peace of mind since I couldn’t be there. And it checked out great with an A. Brooke and Shane made the process of buying a truck out of state easier than I ever imagined. I didn’t even have to leave my house except to go to the UPS store to mail back documents and to the bank to get a cashiers check. Brooke and Shane were honest and polite and it was always great to hear their southern accents when we spoke on the phone. We don’t get to hear that often here in California. Shane was in constant communication with me throughout the buying process and quickly answered any questions I had. I would not hesitate to purchase a vehicle from AutoStar again. I saved thousands of dollars buying from them.

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This was the most pleasant auto buying experience I have ever had. I was in contact with Shane, Brook and Amanda. They were professional, courteous and very helpful and efficient. Awesome experience.

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One of the best experiences I've had in a long time. Everyone was so nice and sweet, helped me though every step, when I didn't understand something, I would highly recommend AutoStar to friends and family.

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Not only did Autostar help me pick the right vehicle they also were friendly, helpful, nice, over all amazing. I’d recommend them to anyone!! They helped me get into a car I can afford with my credit.

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I had a bad experience in mid 2019 with Autostar and almost wrote off the company completely. Shane King ask me to talk to him first if I ever wanted a new vehicle. Long story short, Autostar Hendersonville all but had me looking for another dealer. I only tried Autostar due to the fact that Jim Barkley sold to Anderson (my family has purchased 20+ vehicles from Jim Barkley within a decade. Since Autostar Sylva was the closest dealership to me before Waynesville, I decided to just stop by. I am EXTREMELY glad that I did. Mr. King is not like any other salesman that I have ever worked with. And believe me, it's been a lot. I average a vehicle every year and a half. Mr. King never hassled me. He never made me feel rushed. He answered every question that I had. And the one question that he could not answer, he called and got the answer within a day. Mr. King was ALWAYS available to me. Mr King made me feel as if he was my best friend shopping for a vehicle with me. Best of all Mr. King built a relationship with my family. He even went above and beyond by doing the small things that count. For instance, Mr King asked my kids what their favorite color was. The next moment, Mr King brought a balloon the exact color that my kids said. Those are the small things that end up being the HUGE deciding factor for families that purchase vehicles. I HIGHLY recommend any person seeking a vehicle to speak with Mr King. Not necessarily Autostar, but Mr Shane King himself. That gentleman knows what family and customer service is all about!

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Everybody friendly and helpful they show me step by step everything ,including bank offers witch we found very honest and transparent we recommend this dealership in sylva 👍👍

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Thank you to Chris and John for the excellent and prompt service in purchasing our new vehicle. Brooke was very professional and thorough. We highly recommend them on your next auto purchase!

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Blessed beyond belief that we were able to get a car with less than perfect credit. Canton autostar team went above and beyond to help us get this beautiful car. Thank you all so much!! 5 stars was all you can give but they deserve 10 stars.

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