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Brooke Jones

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Brooke Jones

Brooke Jones | Page 3

Internet Manager

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd
Waynesville, NC 28786

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4.7

119 Reviews

Overview Reviews (119)

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4.7

119 Reviews

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119 Reviews of Brooke Jones

July 22, 2024

Dealership Rating

Employee Rating

Auto⭐️Star of Waynesville is the best in the area for customer service. They have always been fair and honest. They have always come through to work out a deal. customer service. They have always been fair and honest. They have always come through to work out a deal. More

by J. Anderson

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nathan Frattini , Ron Russell

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Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

J. Anderson, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 05, 2024

Dealership Rating

Employee Rating

Friendly staff, short wait time, vehicle service was excellent, comfortable waiting area, clean bathroom and an overall pleasant experience excellent, comfortable waiting area, clean bathroom and an overall pleasant experience More

by sharonryan5471

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Sullivan , Miranda Mauck Schmidt

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May 06, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sharonryan5471, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 03, 2024

Dealership Rating

Employee Rating

Kaitlyn did a great job staying on top of things And the finance guy explained everything very well. finance guy explained everything very well. More

by Sbenson68

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bensch, Kaitlynn Grubb

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Mar 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sbenson68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 16, 2023

Dealership Rating

Employee Rating

Great staff and management. Will be recommending for all my car needs. Was able to get the price and payment I needed! Will be recommending for all my car needs. Was able to get the price and payment I needed! More

by RatMuffin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bensch, Chandler Blankenship, Samantha Clark, Kaitlynn Grubb, Dale Hollifield, James Miller, Chance Porter, Jenni Rish, Michael Tullos

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Nov 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RatMuffin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 18, 2023

Dealership Rating

Employee Rating

Great customer service. Very friendly. Allowed ample time to look at vehicles and to test drive any interested. Very friendly. Allowed ample time to look at vehicles and to test drive any interested. More

by arsampson_llc

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chandler Blankenship, Mr Payne

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Oct 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Arsampson_llc, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 13, 2023

Dealership Rating

Employee Rating

I will not take my Jeep back there for anything! I was constantly told the wrong information and was overcharged. I w told my warranty had expired due to the mileage. I've only had it less than a ye I was constantly told the wrong information and was overcharged. I w told my warranty had expired due to the mileage. I've only had it less than a year and they have only done a oil change at 3000 miles. I can't believe I was even told that! More

by OCTOBERSKIE88

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chance Porter, Mike something, don't even know his name

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Sep 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

OCTOBERSKIE88, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

August 31, 2023

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Employee Rating

Great personal Serrvice no rush everyone I talked to was very thoughtful and I did select my car went home with it. They even returned my rental for me very thoughtful and I did select my car went home with it. They even returned my rental for me More

by cmasonb47

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chandler Blankenship, Kaitlynn Grubb, James Miller, Chance Porter, Ron Russell, Michael Tullos

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Sep 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

cmasonb47, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 06, 2023

Dealership Rating

Employee Rating

She went above and beyond to help us. Wonderful, great young lady. Had the best personality. Wonderful, great young lady. Had the best personality. More

by mkwyatt1997

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kaitlynn Grubb, Jenni Rish

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Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MkWyatt1997, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 06, 2023

Dealership Rating

Employee Rating

They fixed my problem I had so fast. they personally of the staff was wonder they personally of the staff was wonder More

by mkwyatt1997

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jenni Rish, Brian. Katelynn

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July 19, 2023

Dealership Rating

Employee Rating

The staff are very helpful and professional. They gave us the best options available as far as financing They gave us the best options available as far as financing More

by rattlesnake5.cs

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Hendrick , Ryan Bensch, Jenni Rish, Austin in sales

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Jul 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rattlesnake5.cs, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!