Brooks Hoffman

Our buying experience was great from start to finish. We have purchased most of our cars from Koons and will continue to do so. Brooks, Joey, Steve and Maryann were all pleasant, helpful and professional We have purchased most of our cars from Koons and will continue to do so. Brooks, Joey, Steve and Maryann were all pleasant, helpful and professional. More

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All of the staff was very helpful and knowledgeable. Made the experience efficient and effortless. Recommend the dealership!! Made the experience efficient and effortless. Recommend the dealership!! More

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Amazing experience Brooks is the man! He made our car leasing experience an excellent one. I recommend that you use this dealership for your next buying/leasing experien Brooks is the man! He made our car leasing experience an excellent one. I recommend that you use this dealership for your next buying/leasing experience, and that you specifically ask for Brooks. He is helpful, knowledgeable, and just an all around great person. More

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Outstanding Phenomenal Experience Once again I want to thank Dmitry Tsomik and Brooks Hoffman for their exceptional and professional service. This is my second Phenomenal Experience Once again I want to thank Dmitry Tsomik and Brooks Hoffman for their exceptional and professional service. This is my second time buying a new vehicle and the experience was even better that the first time. The 4 hour drive from New York City has been once again worthwhile. I'm very pleased with Koons Westminster Toyota. Dmitry and Brooks: Thank you for my new 2017 Tacoma TRD Pro. More

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Best experience!! Thank you thank you thank you Westminster Toyota!! Each and every step of my experience I felt not only well taken care of but cared for! Each and Thank you thank you thank you Westminster Toyota!! Each and every step of my experience I felt not only well taken care of but cared for! Each and every associate that I interacted with was fantastic beginning to end; Brooks, Bob, Jason, and impressively, Nigel Hayes/GM. Purchasing vehicles is not something I look forward to, that being said, I don't believe I could have had a better experience than the one that I had at Westminster Toyota. They went above and beyond my expectations. More

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Perfect place for a 1st time buyer I picked the right place to buy my first brand new car. Everyone I met during this process was friendly and helpful.From techs, Kevin in the service d I picked the right place to buy my first brand new car. Everyone I met during this process was friendly and helpful.From techs, Kevin in the service department, and everyone I walked past. Brooks was efficient, helpful, and friendly. The financial guy (can't remember his name right now!) worked with me for hours getting my payments in the price range I wanted. The buying process was so smooth and I never felt pressured into something. I would absolutely recommend coming here and they certainly have a customer for life. More

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Koons Loyalty to Customers I was having my Volvo serviced at Koons Ownings Mills and spoke to the Assistant Service Manager, Bruce Silvers about trading two of my cars in on a 2 I was having my Volvo serviced at Koons Ownings Mills and spoke to the Assistant Service Manager, Bruce Silvers about trading two of my cars in on a 2017 Takoma Truck and asked if Koons Toyota would be interested. Within an hour, I received a call from Mr. George Thompson, New Car Sales Manager at Koons Toyota Westminster. George was formally with Koons Volvo and remembered selling me three Volvos in years past. I asked George to give me his best deal and reminded him I have been with Koons for 20 years. Bottom line: I bought the truck. Trade in values were higher than I expected, the service was exceptional, salesman Brooks Hoffman outstanding! Kudos to Bruce, George and Brooks for exceeding all expectations. They are the reason why I am totally loyal to the entire Koons organization. More

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