Bruce Carrick | Page 26

Great Service for my Mazda 6 I always enjoy visiting Russ Darrow Metro Mazda for my routine maintenance. The lounge always has coffee/tea water snacks, there’s electrical outlets I always enjoy visiting Russ Darrow Metro Mazda for my routine maintenance. The lounge always has coffee/tea water snacks, there’s electrical outlets and WiFi for my devices, that help pass the time. Great place for sales (purchased our 6 from there...Warren H. Great salesman) and service!! #ZoomZoom More

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Great and fast service My car was making a terrible noise. They squeezed me in the same day without much fuss. It was just a stick in the fan. No charge and sent me quickly My car was making a terrible noise. They squeezed me in the same day without much fuss. It was just a stick in the fan. No charge and sent me quickly on my way. Thank you! More

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Excellent customer service Heard a noise on and off while driving my car and made an appointment to check it out. Bruce was very accomodating and got me a loaner for the day. La Heard a noise on and off while driving my car and made an appointment to check it out. Bruce was very accomodating and got me a loaner for the day. Later in the day Bruce called me and explained all of the things they checked to male sure my car was okay. Even though they didnt find the cause of the noise I'm impressed with the thouroughness and care they took to make sure everything was on good shape. More

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Oil change tire rotation Bruce did an excellent job going above and beyond. Extremely helpful even to minor details. He found a nail in the tire and had that fixed. Bruce did an excellent job going above and beyond. Extremely helpful even to minor details. He found a nail in the tire and had that fixed. More

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Good service, wait time and waiting area Always nice and friendly. They up sell, but don’t force me to. They address all my questions/concerns to the best of their ability. I drive from Pe Always nice and friendly. They up sell, but don’t force me to. They address all my questions/concerns to the best of their ability. I drive from Pewaukee to go to this dealership! More

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Lemon The car I bought back in October-less than a year- has had continual issues. It has gone into reduced engine power, traction control off, service stab The car I bought back in October-less than a year- has had continual issues. It has gone into reduced engine power, traction control off, service stabilization trek starting maybe three weeks after I bought the car. My car currently is in the shop yet again because they have no idea what’s going on with it. My car was pushed to another lot in hopes of being able to find out the issue. My car isn’t starting and I have no way to get around for the week. I was told that “this car is great won’t need maintenance for quite awhile, has new tires.” Lemon car More

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Car repairs Easy to work with, final price was lower than the estimate. Work was done on time and everything was repaired. Bruce stayed in contact with me throug Easy to work with, final price was lower than the estimate. Work was done on time and everything was repaired. Bruce stayed in contact with me through the whole thing. More

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Excellent The service I’ve received over the years has been second to none. From the initial purchase of the vehicle to the recent service of my vehicle, they The service I’ve received over the years has been second to none. From the initial purchase of the vehicle to the recent service of my vehicle, they have been more than accommodating, offering immediate service, comprehensive diagnosis and highly competitive pricing. The knowledge base and willingness to assist in every facet of the process is something I’ve rarely seen in the industry. More

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Truck detail and oil change. Got truck in as scheduled. Work done was excellent and described. Asked me about my needs and truck was completed on time and to the standard that I w Got truck in as scheduled. Work done was excellent and described. Asked me about my needs and truck was completed on time and to the standard that I wanted. More

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Quick and efficient Dropped off my car for an oil change and tire rotation and was not harassed to get an air filter like every other oil change place. I appreciate that. Dropped off my car for an oil change and tire rotation and was not harassed to get an air filter like every other oil change place. I appreciate that. More

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