Bruce Leiva
Bruce Leiva at Bob Penkhus Volvo Mazda Volkswagen
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Bruce Leiva

Sales

Bob Penkhus Volvo Mazda Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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4.9
78 Reviews

With over 37 years of automotive experience...26 years with Bob Penkhus, Bruce is our resident Volvo expert and a true asset to our organization! As our Volvo Sales manager he understands the level of service we need to provide to our customer's and his tremendous knowledge of the Volvo product will make every customer feel at ease. In additional to knowing the Volvo product inside and out, he is also our Volvo Overseas Delivery expert. Bruce believes that "you will get everything in life you desire, if you will just help enough others get what they desire"! Outside of work Bruce enjoys motorcycling, high-end audio systems and music.

Dealership Experience

26 yrs, 3 mos

Industry Experience

39 yrs, 8 mos

4.9

78 Reviews

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78 Reviews of Bruce Leiva

April 16, 2024

Dealership Rating
Employee Rating

I would like to thank Bob Leiva for making my purchase easy, very professional and personable care is second to none ! More

by leonard
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 17, 2024

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusting us with your car purchase, Leonard! We're glad to hear you enjoyed your visit with Bob!

April 05, 2024

Dealership Rating
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I received an awesome! !! Customer service from Bob Penkhus..Mr. Leiva, Jordan and Marvin did everything to find me the best car, Jordan was fast on doing all financial pape More

by Vschumacher59
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus, Ryan Burnett , Mr. Marvin

Apr 15, 2024

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusting us with your car purchase! We are so happy to hear you had a great experience!

September 16, 2023

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Chris Sherban is and has always been exceptional. His knowledge, reassurance and attention to detail has kept our 2016 XC-90 running like new. More

by IAMROCKY68
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Sherban

Sep 18, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the kind words about Chris! We are so glad you've enjoyed your visits with him! Thank you for the five-star review!

August 17, 2023

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Recently picked up a 2023 XC40 on lease. Bruce was my sales person and he was great. Very responsive, worked with my budget, and had the vehicle ready for pick up. Jordan in finance mailed m More

by A.schmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus, Jalyn Walker

Aug 18, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Alyssa, we are thrilled to hear you had a great experience with Bruce, Jordan, Ja'lyn, and the rest of our team! Enjoy your new car!

July 17, 2023

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My family and I have purchased seven Volvos from Bob Penkhus over the last decade or so. Bruce Leiva has been our go to guy. His customer service and attention to our needs has always been second to non More

by FSBROWNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Jung

Jul 19, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for continuing to trust us with your car purchases! We hope you are enjoying your Volvo!

June 24, 2023

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Employee Rating

We got what we wanted,a new dependable automobile at a great price and warranty that will last us along time More

by JOHNFBIGA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Aaron Evans , Megan Jung

Jun 26, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for shopping with us! Enjoy!!

May 04, 2023

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Employee Rating

Courtesy, not intimidating like many dealerships, knowledgeable, responsive in all communications, helpful in decision making. Smooth process in choosing and buying a car. Integrity and professionali More

by TWALL200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus

May 05, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusting us with your car shopping! We are so glad you found the right Volvo for your needs and that you enjoyed the process!

March 31, 2023

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Employee Rating

Dealing with Bob Penkhus Volvo has been a delight. I bought my Volvo S 80 from Bruce Leiva, he is awesome and we remain in touch to this day. I did have a disappointing service advisor for a year or More

by neiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sherban, Eric Conrad

Mar 31, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for being a loyal customer! We appreciate your business, and we're glad to hear you have enjoyed your visit with Bruce, Chris, and Eric!

March 04, 2023

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During my most recent visit I had some trouble with the service department. I couldn't get in touch with them. I would leave a message and wouldn't get a call back. After a few days I called again. I left More

by J.SANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danielle Brown , Chris Study

Mar 08, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Dear Santi, As our valued customer, we truly appreciate your feedback. In a search to find out what happened, we could not find any records of service performed in the last two years. However, I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further so that I can help make things right. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Sean Heuertz Service Manager 719-785-9615

January 27, 2023

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My experience was friendly, professional, and easy. I only wish all dealerships were like this. More

by Volvo Fan Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus

Jan 27, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate your kind words and feedback! Thank you for trusting us with your new Volvo purchase!

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