With over 37 years of automotive experience...26 years with Bob Penkhus, Bruce is our resident Volvo expert and a true asset to our organization! As our Volvo Sales manager he understands the level of service we need to provide to our customer's and his tremendous knowledge of the Volvo product will make every customer feel at ease. In additional to knowing the Volvo product inside and out, he is also our Volvo Overseas Delivery expert. Bruce believes that "you will get everything in life you desire, if you will just help enough others get what they desire"! Outside of work Bruce enjoys motorcycling, high-end audio systems and music.
Read moreDealership Experience
26 yrs, 2 mos
Industry Experience
39 yrs, 7 mos
76 Reviews
Write a Review76 Reviews of Bruce Leiva
September 16, 2023
Chris Sherban is and has always been exceptional. His knowledge, reassurance and attention to detail has kept our 2016 XC-90 running like new. His knowledge, reassurance and attention to detail has kept our 2016 XC-90 running like new. More
Other Employees Tagged: Chris Sherban
August 17, 2023
Recently picked up a 2023 XC40 on lease. Bruce was my sales person and he was great. Very responsive, worked with my budget, and had the vehicle ready for pick up. Jordan in finance mailed m Bruce was my sales person and he was great. Very responsive, worked with my budget, and had the vehicle ready for pick up. Jordan in finance mailed me the paperwork overnight for my husband and I to sign as we don’t live in Colorado. I carried the paperwork with me when I picked it up and turned it in. Ja’lyn was the person that did the delivery and explained all of the components of my new vehicle. He made sure my phone was synced with the vehicle and showed me how to use the Volvo app. I drove up from New Mexico to pick up my new car, and I highly recommend this dealership and their staff. Thank you for helping me get my first ever new car! More
Other Employees Tagged: Jordan McManus, Jalyn Walker
July 17, 2023
My family and I have purchased seven Volvos from Bob Penkhus over the last decade or so. Bruce Leiva has been our go to guy. His customer service and attention to our needs has always been second to non Penkhus over the last decade or so. Bruce Leiva has been our go to guy. His customer service and attention to our needs has always been second to none. More
Other Employees Tagged: Megan Jung
June 24, 2023
We got what we wanted,a new dependable automobile at a great price and warranty that will last us along time great price and warranty that will last us along time More
Other Employees Tagged: Aaron Evans , Megan Jung
May 04, 2023
Courtesy, not intimidating like many dealerships, knowledgeable, responsive in all communications, helpful in decision making. Smooth process in choosing and buying a car. Integrity and professionali knowledgeable, responsive in all communications, helpful in decision making. Smooth process in choosing and buying a car. Integrity and professionalism make this dealership great. More
Other Employees Tagged: Jordan McManus
March 31, 2023
Dealing with Bob Penkhus Volvo has been a delight. I bought my Volvo S 80 from Bruce Leiva, he is awesome and we remain in touch to this day. I did have a disappointing service advisor for a year or I bought my Volvo S 80 from Bruce Leiva, he is awesome and we remain in touch to this day. I did have a disappointing service advisor for a year or two, but now I have Chris Sherban as my service advisor, and he has been exceptional to work with. I feel that Technician Eric Conrad does a great job and I trust his work and his opinion on what needs to be replaced. I generally bring my Volvo to Bob Penkhus in Colorado Springs even though I live in the Denver area. I typically wait for my car to be serviced, and I am usually on my way home within a couple of hours. Overall, I like the service I receive from Bob Penkhus Volvo in Colorado Springs. More
Other Employees Tagged: Chris Sherban, Eric Conrad
March 04, 2023
During my most recent visit I had some trouble with the service department. I couldn't get in touch with them. I would leave a message and wouldn't get a call back. After a few days I called again. I left service department. I couldn't get in touch with them. I would leave a message and wouldn't get a call back. After a few days I called again. I left a message for them to go ahead with the recommended services and when I picked up they car the service hadn't been done. I had to go to another place of business to get the other services done. I also was told they would have my car back to me in 3 business days. However, they had my car 2 weeks with no updates. When I asked for a loaner the department said they were out. After a few days they gave me a loaner that was fithy inside and had not been cleaned. I called approximately 5 times over those two weeks. I was very unhappy with the service. My family has purchased 9 cars from that dealership and I don't plan on buying one again. More
Other Employees Tagged: Danielle Brown , Chris Study
January 27, 2023
My experience was friendly, professional, and easy. I only wish all dealerships were like this. I only wish all dealerships were like this. More
Other Employees Tagged: Jordan McManus
December 26, 2022
Bruce and all the Gus at the dealership were very eager to help me find the SUV I was looking for. to help me find the SUV I was looking for. More
Other Employees Tagged: Justin Brant , Hugh Yousif