Bruce Walker | Page 7

Excellent communication with purchasing our new Edge. Found the exact car that we wanted within 24 hours of visiting the dealership. Friendly service and great explanation of all the new features includ Found the exact car that we wanted within 24 hours of visiting the dealership. Friendly service and great explanation of all the new features included on our new Edge. More

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Love our jeep! Bruce was very professional with myself and my family, didnt push the sale on us. We had looked at several jeeps that week and Bruce was the first Bruce was very professional with myself and my family, didnt push the sale on us. We had looked at several jeeps that week and Bruce was the first salesman that I didnt have to hunt to because it was to hot outside .a great deal was made and I will be buying from them again. More

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Wonderful One of the best dealerships. They made it possible for me to purchase my vehicle with in my budget.. Awesome service!! I was on a limited time schedu One of the best dealerships. They made it possible for me to purchase my vehicle with in my budget.. Awesome service!! I was on a limited time schedule and had to leave for a moment and returned 20 minutes before closing and all processing documents were ready for review. The staff was kind enough to stay after closing. Exceptional team work. Thank you. More

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Excellent experience! Bruce and Randy were grea! We had a great experience. Bruce was very knowledgable and answered all of our questions. He was very patient with us as we made our decision. We had a great experience. Bruce was very knowledgable and answered all of our questions. He was very patient with us as we made our decision. More

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Best car buying experience ever The dealership is clean. My salesman, Bruce Walker, was professional, knowledgeable, and prepared for our scheduled meeting. - very important to me, The dealership is clean. My salesman, Bruce Walker, was professional, knowledgeable, and prepared for our scheduled meeting. - very important to me, he was on time. I never had to wait. I drove away with a solid understanding of my new car - having upgraded from a significantly older model. The finance department was the same. My paperwork was in order and my questions were addressed and answered in detail. Again, I did not have to wait. More

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Simply THE BEST!! From the moment I walked in the door, and met Bruce Walker, until the very end, when I signed all the papers with Brandon Milby, felt very comfortable From the moment I walked in the door, and met Bruce Walker, until the very end, when I signed all the papers with Brandon Milby, felt very comfortable that I was getting the best possible treatment and service at Jim O'Neal!!! It had been a very long time since I purchased a car, and an even longer time since I had gone through the loan process. I chose Jim O'Neal, in the first place, because it was the dealership, I grew up with and the one from which I bought my first car in 1983! So many things change over the years, but I found Jim O'Neal to be the same dealership, as before....committed to customer satisfaction. I will recommend them to anyone I know in search of a new or used vehicle! More

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Not your typical dealership Personally, I dislike dealerships, as it is always the same nonsense and waste of my time. Jim O’Neal Ford does not fit into this category. If you w Personally, I dislike dealerships, as it is always the same nonsense and waste of my time. Jim O’Neal Ford does not fit into this category. If you want honest, patient and down to earth people go to Jim O’Neal Ford. More

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Wonderful Experience As an older, single woman I was anxious about buying a new car. Bruce Walker was great and made it easy and painless. No stress at all! There was n As an older, single woman I was anxious about buying a new car. Bruce Walker was great and made it easy and painless. No stress at all! There was no pressure and he was very patient with me. He worked up three different costs on the model I wanted so I could make the best possible decision on what was right for me financially. The actual purchase process was also quick and easy. Of course I signed my name a lot! Everything was explained and there wasn't any pressure to add on anything to my loan. I left Jim O'Neal Ford Feeling like a made a great decision and not at all anxious about the big purchase I just made. More

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Best Car Buying Experience! I was in need of a vehicle quite fast. The employee's here were friendly and informative. Bruce ended up being a God send. He was not only helpful to I was in need of a vehicle quite fast. The employee's here were friendly and informative. Bruce ended up being a God send. He was not only helpful to me when it looked like I was not going to get the vehicle. But also when I needed to take ownership of the vehicle a few days later. Bruce went above and beyond to help me and for that I am very appreciative. More

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Easy purchase We made the trip from Charleston, WV to purchase a 2019 Flex...one of our easiest purchases! Bruce was willing to ask for more credit for our trade-in We made the trip from Charleston, WV to purchase a 2019 Flex...one of our easiest purchases! Bruce was willing to ask for more credit for our trade-in successfully. He was very knowledgeable about the features of the Flex and was able to provide assistance in the phone set up. If I was ever in the market for another car and IF the dealership was closer than 4 hours away, I’d definitely use them! Good purchasing experience! More

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